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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Special Operations Fire Teams in Panama City, FL

7/23/2021 (Permalink)

Fire Truck from Panama City, Florida The Panama City Fire Department employs a variety of Special Response Teams to help support our community.

Firefighting at its core is the process of rescuing individuals affected by emergency, limiting the amount of property damages sustained from a fire, and being of service in multiple capacities to the communities in which a team serves.  Firefighters in the Panama City area often serve as first responders to non-fire emergencies, such as hurricane damages or vehicular accidents, and to provide the highest possible level of service, employ multiple Special Operations Team in our area.

The City of Panama City Government describes three Special Operations Teams within the local fire department that operate within our community, aiding with BOTH fire related and non-fire emergencies:

Joint Agency In-Water Strike Team (JAWS)

This operations team focuses primarily on training and preparedness for water-related incident response, including water rescue, dive rescue, and water survival.  The JAWS team practices strategies keep both themselves, and community members, safe during water-related rescue situations.

Urban Search and Rescue (USAR)

The Panama City Fire Operations USAR team specializes in responding to a variety of urban-related rescue events, including confined space rescue, structural collapse rescue, and vehicle or machinery entrapment rescue.  These types of responses often utilized highly specialized equipment, requiring a high level of training and experience.  This team has also previously participated in statewide hurricane response efforts, assisting other communities in need.

Fire Boat Operations

The Panama City Fire Department’s Pacifica Fire Boat has a 500 gallon per minute pump for firefighting operations on the water.  This vessel can conduct emergency operations in less than two feet of water, making it a critical piece of firefighting equipment along the coast.  With multiple properties built directly along the shoreline in our community, having the equipment and training to respond to shoreline fires is paramount.

The amazing work done day-in and day-out by our local first responders, from volunteer firefighters to special operations team members, is courageous, inspiring, and instrumental in our community.  SERVPRO of Bay County is proud to be a supporter of these brave men and women, and the technological strides that they make to keep our community safe during disaster.

Source: https://www.pcgov.org/234/Special-Operations-Teams

What is "Secondary Damage?"

7/23/2021 (Permalink)

Mold growing on a kitchen wall beside a doorway Mold growth is just one example of a secondary damage that can occur when water losses are not handled quickly!

In the cleanup and restoration industry, one of our top priorities, and one of the many reasons that we strive to provide the fastest possible service, is to limit the amount of secondary damage sustained at your home or business.  What is secondary damage though?  Are there different types of secondary damage?  What does it mean if my home or business does get secondary damages?  Let us dive into these questions below.

What is secondary damage?

Simply put, secondary damage is additional damage that occurs because of the original damage.  A speedy response to the original damage, coupled with professional restoration practices, greatly limits, and may even eliminate, secondary damages from taking place.

Are there different types of secondary damage?

Yes, many!  Let’s take a water damage from a supply line break for a refrigerator.  The original damage is what is done by the water pouring out of the broken supply line.  If left unattended, this water can seep into the surrounding baseboards and drywall, providing the perfect environment for mold growth.  This mold growth would then be a secondary damage.  Additional secondary damages that may arise from this original water damage could include odor within the building, or worse yet, depending on the amount of time lapsed, serious structural damages, such as rotting of floors.

What does it mean if my home or business does get secondary damage?

Secondary damages can have many implications: increased stress and worry, increased financial burden, more time needed for remediation and reconstruction work needed, and the list goes on.  Taking care of an issue before additional damages develop is always the best plan of action when it comes to cleanup and restoration services.

Here to Help with both your primary and secondary damages, SERVPRO of Bay County is proud to serve the communities of Mexico Beach, Callaway, Lynn Haven, and surrounding areas.  Our team of highly trained professionals is available for emergency response 24 hours a day, 7 days a week.  To learn more or request service, please give us a call at 850-785-1077.

More Than Remediation – We Offer Commercial Reconstruction, Too!

7/19/2021 (Permalink)

Construction taking place on a commercial building For projects of all sizes, SERVPRO of Bay County is Here to Help with your construction needs!

The SERVPRO Brand is known as a leader in the Water, Fire, Storm, Mold, and Biohazard Clean-Up and Restoration Industry, but did you know that along with providing all these services, SERVPRO of Bay County is also a Licensed General Contractor?  That’s right!  Our reconstruction division offers a wide array of commercial building services to community members in Panama City, Panama City Beach, and surrounding areas, including:

  • Drywalling
  • Painting
  • Flooring
  • Electrical
  • Plumbing
  • HVAC

Through a network of trusted sub-contractors, along with in house construction specialists, SERVPRO of Bay County is equipped and prepared to handle projects of all shapes and sizes.  We have managed numerous commercial rebuilds throughout Bay County, and strive to provide the highest level of customer service, with open lines of communication, and a quality resulting product.  To learn more about our reconstruction services or request an appointment, please give us a call at 850-785-1077, we’re here to help!

Weather 101: Watches vs. Warnings, What’s the Difference?

7/1/2021 (Permalink)

SERVPRO logo with storm background SERVPRO of Bay County is Here to Help with storm damage cleanup and restoration!

Residents and business owners in Bay County, Florida are no stranger to unsettled weather.  Pop-up thunderstorms are a common summer occurrence, and can sometimes produce unexpected amounts of rainwater, wind, or lightning.  Along with these weather conditions often come watches and warnings, whether for flood, tornado, or other condition.  We’ve all heard about them, but what is the true difference between the two?

Watches

When a “watch” is issued, the issuing authority is telling you to Be Prepared!  Severe conditions (whether flood, tornado, thunderstorm, etc.) are possible in and near the watch area.  When a watch is in effect, you will need to stay informed and be ready to act if a “warning” gets issued.  The watch area is typically large, covering a more widespread geographical area.

Warnings

When a “warning” is issued, the issuing authority is telling you to Take Action!  Severe weather has been reported by spotters or indicated by radar.  Warnings indicate imminent danger to property or life, and when a warning is in effect, you will need to seek shelter until the weather has passed.  Warnings typically encompass a much smaller geographical area that may be impacted directly by severe weather conditions.

Keeping yourself and your loved ones safe during severe weather situations is extremely important.  Understanding the difference between watches and warnings helps you to plan, prepare, and act as needed.  If severe weather results in property damage to your home or business, trust SERVPRO of Bay County to help.  Our locally owned and operated team has the experience, equipment, and training to respond to losses of all sizes, working diligently to make your damage “Like it never even happened.”  For more information, please give us a call at 850-785-1077, or visit our Storm Services Webpage.

source: https://www.weather.gov/safety/thunderstorm-ww

Residential Fire Prevention – Dryer Fires

6/24/2021 (Permalink)

Burned clothing dryer with SERVPRO logo Reduce the risk of dryer fires by practicing preventative maintenance!

Preventative maintenance is one of the best ways to reduce the risk of a residential structure fire, and this is especially true in the case of clothing dryers.  The US Fire Administration reports than an average of 2,900 dryer fires occur each year, amounting in nearly $35 million worth of property damage loss, and that failure to clean the dryer is the leading cause of these fires.  Keep yourself and your property safe by following these tips on dryer maintenance:

  • Make sure that you clothes dryer is installed according to manufacturer specifications. Improper wiring can cause an electrical fire.
  • Clean out the lint filter after each cycle. This allows the proper air flow through the machine, and the removal of the lint limits the amount of material available to burn if a fire did start.
  • Periodically check the vent system leading out of the dryer. Make sure this venting is not cracked or restricted.
  • Clean out lint buildup behind and around the dryer.
  • Do not leave your dryer running unattended.

If do you find that your home has experienced fire damage, know that SERVPRO of Bay County has the training, experience, equipment, and expertise to help.  Servicing Panama City, Callaway, Laguna Beach, and surrounding communities, SERVPRO of Bay County offers 24-hour emergency service, and is Faster to Any Size Disaster!  To learn more, or schedule service, give us a call at 850-785-1077.  

Reducing the Risk of Residential Water Damages

6/1/2021 (Permalink)

Water Damaged Room in Panama City, Florida When water damages strike, call SERVPRO of Bay County at 850-785-1077 for help!

Residential water damages can occur at any time of the day, and on any day of the week,  potentially causing both heightened stress and a financial burden for Bay County homeowners.  Although completely avoiding or eliminating the chance for water damages is impossible, there are strategies that can be following to help reduce the risk of experiencing a water damage in your home:

Clean Out Your Gutters Regularly:

Clogged rain gutters on the exterior of your home can prevent rainwater from flowing down.  This can result in standing water on your roof, increasing the risk of a leak.  Cleaning out your rain gutters on a regular basis reduces the possibility of water damages, especially during the rainy season in the Florida Panhandle.

Regularly Check Appliances for Cracked or Leaking Hoses:

One of the leading causes of residential water damages is faulty appliance water supply lines.  Whether your dishwasher, refrigerator, washing machine, or other water-utilizing appliance, be sure to regularly check for any damages to your supply lines.  Water from these lines can often go unnoticed for longer periods of time, leading to more extensive damages to you home.

Know the Signs of Water Damage:

Water damages are often accompanied by staining on walls or ceilings, a musty odor, or standing water in unusual areas of your home.  If you notice any of these signs, thoroughly check your home for water intrusion.  The longer water has to soak into porous materials, the more extensive damages may become: limit your risk by recognizing water damages early!

If your property has sustained a water damage, trust the professionals at SERVPRO of Bay County to help.  Our team holds multiple industry certifications and has the experience and equipment to take care of damages of all sizes.  Serving Panama City, Panama City Beach, and surrounding communities, SERVPRO of Bay County is locally owned and operated, and offers 24 hour a day, 7 day a week emergency response.   To learn more or request service, give us a call at 850-785-1077!

Enjoy a Safe Memorial Day Celebration!

5/26/2021 (Permalink)

Fireworks with SERVPRO logo SERVPRO of Bay County offers a full line of Fire Clean-Up and Restoration Services. Call 850-785-1077 to learn more!

Memorial Day in the Panhandle of Florida is often celebrated with outdoor activities, grilling, and fireworks displays.  While enjoying your Memorial Day festivities, it is also important to practice fire safety to keep your joyous occasion from turning terrible quickly!

Practice Grilling Safety:

  • Be sure to do all grilling a safe distance away from both structures and foliage. The U.S Fire Administration recommends keeping a 3-foot “safe zone” around your grill, providing safety for your property, pets, and children.
  • Clean your grill regularly. Grease build-up can serve as a fuel source for fires to flame-up and quickly get out of hand.
  • Do not leave your grill unattended! Once grilling is complete, be sure to property turn off fuel sources or extinguish coals before leaving the area.  Unattended, hot grills can be very dangerous both as burn hazards AND structure fire sources.

Practice Firework Safety:

  • Follow the guidelines, regulations, and recommendations set forth by local and state authorities when using fireworks.
  • Follow the firework manufacturer’s safety guidelines. Improper use of fireworks can lead to both serious bodily injury as well as property damage concerns.
  • Do not allow children to use fireworks unattended.
  • Discharge fireworks in an area free of debris, foliage, and structures, all of which could easily catch fire and spread.

In the unfortunate event that your Memorial Day celebration leads to fire damages, call SERVPRO of Bay County at 850-785-1077 for help.  Our team of highly trained professionals has the equipment, experience, and training to remediate fire, soot, and smoke damages safely and effectively, helping make your loss “Like it never even happened.”

There's Water Everywhere! What Do I Do?

5/13/2021 (Permalink)

Water on Flooring with Open Door SERVPRO of Bay County is Here to Help, 24 hours a day, 7 days a week!

Imagine coming home from work after a long, tiring day.  All you want to do is kick off your shoes and relax.  You step through the front door, and SQUISH!  You are met with the sound of your feet stepping onto wet carpet.  Immediately your mind starts racing, you ask yourself WHAT DO I DO?

Determine if it is safe to be in the residence!  Common hazards associated with water damages include sagging ceilings, slippery floors, and the risk of electric shock from the combination of water and electricity.  If you feel that the area is too heavily affected, do not remain indoors!  If you determine that you feel safe to proceed, you will want to turn off the water source.  When a large portion of the house is affected, it may be beneficial to turn off water supply to the entire structure.  If you can conclude that the water intrusion is isolated to one appliance or area (such as the dishwasher in the kitchen), you will want to turn off the water going to this area.

The water has stopped flowing, so now what?  Call SERVPRO of Bay County for help!  Our team of experienced professionals is available 24 hours a day, 7 days a week, to respond to water damage emergencies.  The quicker that the mitigation process is started, the less likely you are to incur additional damages.  Upon arrival, our team will evaluate the affected areas, begin extracting standing water, and formulate a plan for drying your property.  We take great pride in treating our customer’s property as we would our own and understand how stressful of a situation this can be.

Throughout your mitigation process, your dedicated Project Manager will provide an open line of communication about the job progress.  You can expect daily equipment monitoring, detailed drying reporting, and assistance in communicating with your insurance company.  SERVPRO of Bay County’s mitigation team are IICRC Certified, and possess the equipment, knowledge, and experience to handle water damages of all sizes.

If you’re met with the dreaded SQUISH! after a long day of work, CALL us at 850-785-1077.  Serving Panama City, Panama City Beach, Lynn Haven, and surrounding communities, SERVPRO of Bay County is Faster to Any Size Disaster!

Understanding Tropical Systems

3/19/2021 (Permalink)

Satellite image of Hurricane Michael in 2018 SERVPRO of Bay County is Here to Help when storm damages strike!

The Panhandle of Florida is no stranger to tropical depressions, tropical storms, and hurricanes.  The landfall of Hurricane Michael in our area in 2018 brought a great deal of property damage, both from rain and wind, and reminded us all how important it is to be both weather aware and prepared.  With the likelihood of tropical systems affecting our community, it is important to understand the different categories of these storms.  The National Hurricane Center defines each type of tropical system as follows:

  • Tropical Depression: A tropical cyclone with maximum sustained winds of 38 mph or less.
  • Tropical Storm: A tropical cyclone with maximum sustained winds of 39 to 73 mph.
  • Hurricane: A tropical cyclone with maximum sustained winds of 74 mph or higher.

Hurricanes are further ranked by intensity on what is known as the Sariff-Simpson Hurricane Wind Scale:

  • Category 1: 74-95 MPH sustained winds. 
  • Category 2: 96-110 MPH sustained winds.
  • Category 3: 111-129 MPH sustained winds.
  • Category 4: 130-156 MPH sustained winds.
  • Category 5: 157 of higher MPH sustained winds.

With the increase in storm intensity, or category, comes the added probability of dangerous conditions and damage to your property.  When a severe storm, tropical or otherwise, is forecasted in your area, the top priority is to follow the direction of local officials to keep yourself and your loved ones safe.  In the unfortunate event that a severe weather system causes property damage to your home or business, know that SERVPRO of Bay County is here and prepared to help.  We offer a wide array of storm damage services, including water damage restoration and mold remediation, and with the backing of over 1,700 franchises nationwide, we are Faster to Any Size Disaster.

Looking for Superior Customer Service? Call SERVPRO of Bay County!

3/19/2021 (Permalink)

SERVPRO of Bay County Trailer with services listed on the side. SERVPRO of Bay County is Here to Help with all of your water, fire, mold, and storm damage needs!

SERVPRO of Bay County takes great pride in providing a quick response from a professionally trained team, who will treat your property as they would their own, honest communication, and excellent customer service from the beginning of your mitigation process through the end of reconstruction services.  Throughout the course of your property damage restoration, you can depend on SERVPRO of Bay County team members to help you navigate the process every step of the way.  Don’t just take our word for it:

Read our reviews from previous customers:

“SERVPRO of Bay County and the response team of Anthony Zollo, Tucker Purvis, Dusty Richter, and Brandon Nugent have been excellent. We found water damage in our kitchen from a slow leak which has probably been going on for quite a period of time. They set us up for mitigation quickly and proficiently. Every day they call before arriving to give us a heads up that they are coming. They work quietly and confidently. Extra kudos to Dusty who help my mother-in-law (who is 92 years old) when her washing machine drain line separated in her bedroom closet (can you believe we had another leak?!). Dusty ran to her rescue, found the leak, and got it stopped immediately. He then moved things out of her closet and got everything drying. It was the fasted response time EVER! Also, he was kind, respectful, and helpful. Thank you Dusty and the entire SERVPRO Response Team!” – F. Hodges, google.com

“Brandon and his team are excellent at the work they do. I appreciate the professionalism and knowledge that Brandon brought to the job. Open regular communication about the project progress made the process smooth. He went above and beyond when a snake made an appearance on the front porch. A skilled Crew Chief and snake whisperer.” -  A. Oiz, facebook.com

SERVPRO of Bay County is proud to hold an overall Google Rating of 4.7 and Facebook Rating of 4.8. If you home or business has suffered damages, and you are looking for a team that provides superior customer service, call SERVPRO of Bay County at 850-785-1077.  We have the expertise, experience, and equipment to take care of you and your property as quickly as possible, helping to make your damage “Like it never even happened.”

What to Expect When Water Damage Strikes

3/5/2021 (Permalink)

Man extracting water from a residence in Panama City Beach Our team of highly trained technicians is Here to Help make your water damage "Like it never even happened."

It can be a very stressful situation when water damages occur in either your home or business.  In your home, the water can damage family mementos and possessions,  limit the amount of space available for you and your family, and cause a financial burden to bear.  In your business, these types of damages can limit your productivity, disrupt day-to-day operations, and cause a loss of income for you and your employees.  To reduce the severity of these potentially disastrous occurrences, SERVPRO of Bay County offers 24/7/365 emergency response to begin mitigating water damages ASAP.  When water damage strikes, it is important to understand how the damages can progress if not quickly handled:

Within Minutes

  • Water spreads throughout your property, beginning to saturate items within its path
  • Water is absorbed into walls, floors, upholstery, belongings, and other porous surfaces
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs & Paper Goods become damaged

1-2 Hours

  • Drywall Swells
  • Metal Surfaces Tarnish
  • Furniture and Flooring begin to warp/mold
  • Odors begin to form

48 Hours-1 Week

  • Microbial Growth begins to occur
  • Metal begins to rust
  • Doors & Windows begin to swell and warp
  • Biohazard contamination becomes possible

Over 1 Week

  • Structural safety becomes compromised
  • Microbial growth spreads
  • Restoration time and cost increase dramatically
  • Biohazard contamination poses a serious risk

If you home or business has suffered a water damage, call SERVPRO of Bay County at 850-785-1077.  We have the expertise, experience, and equipment to take care of you and your property as quickly as possible, helping to make your damage “Like it never even happened.”

A Locally Owned Company with National Storm Resources

2/22/2021 (Permalink)

Man on the back of a disaster recovery SERVPRO truck SERVPRO of Bay County has the resources to handle storm damages of all sizes, both residential and commercial!

SERVPRO of Bay County is proud to be an active member of the SERVPRO Disaster Recovery Team.  The SERVPRO Disaster Recovery Team provides help to communities throughout the United States after instances of tornadoes, hurricanes, blizzards, or floods. Our Disaster Recovery Teams are strategically placed throughout our operating territories to provide quick emergency response after disasters occur, lessening the amount of damage sustained by property owners.  With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big for our teams.

SERVPRO of Bay County has responded to multiple storm situations as a member of this elite team, including Hurricane Michael, which occurred in our home territory.  With our diverse storm experience, we have learned how to mitigate and remediate storm damages of all sizes, both commercial and residential.  Through continued industry training, we continue to grow our knowledge and expertise, and are Here to Help you and your property in the case of a storm emergency.

To learn more about our storm service, please give us a call at 850-785-1077.  We are proud to be of service to our local community, and with the backing of the SERVPRO Disaster Recovery Team network, can handle disasters of all shapes and sizes.

SERVPRO of Bay County Offers an Emergency Ready Profile (ERP) for Local Businesses

2/16/2021 (Permalink)

SERVPRO's emergency ready profile logo Interested in learning more or creating an ERP for your business? Give SERVPRO of Bay County a call at 850-785-1077!

Benjamin Franklin said it best: “By Failing to Prepare, you are Preparing to Fail.”  This is especially true when it comes to preparing for a water, fire, or storm occurrence at your commercial property.   At SERVPRO of Bay County, we offer a no-cost tool, known as an Emergency Ready Profile (ERP), to help you with this task.

SERVPRO’s ERP provides a digital “one stop shop” for business owners and managers to retain key contacts and pertinent information about their property.  Your SERVPRO of Bay County Marketing Representative can assist you in locating and marking various important areas in and around your property, such as electrical and water shut off valves, compiling vendor lists and emergency contacts, and uploading important property documents to the ERP.  This service is accessible from anywhere with an internet connection via a secure app and can provide critical information about your commercial property when it is needed most.

Interested in learning more about our Emergency Ready Profile?  Ready to get started?  Give SERVPRO of Bay County a call at 850-785-1077.  Serving Panama City Beach, Callaway, and surrounding areas, our team is prepared to help you prepare; together we can make your property damage “Like it never even happened.”

SERVPRO Receives Prestigious Top 10 Ranking in Entrepreneur Magazine’s Franchise 500

2/9/2021 (Permalink)

Magazine Article featuring SERVPRO on Wooden table When fire, water, mold, or storm damages affect your Panama City area home or business, SERVPRO of Bay County is Here to Help!

SERVPRO has recently been honored by Entrepreneur Magazine as the #10 ranked franchise in their franchise 500.  Along with this distinction, SERVPRO has also been named Entrepreneur’s #1 franchise in the Clean Up and Restoration category.  SERVPRO of Bay County is proud to be a part of this thriving business system, which has over 1,700 franchises nationwide, offering multiple service lines including water mitigation, fire restoration, COVID-19 cleaning, and mold remediation.

When you choose SERVPRO of Bay County to provide property damage remediation, you can expect a quick response from a professionally trained team, who will treat your property as we would our own, honest communication, and excellent customer service from the beginning of your mitigation process through the end of reconstruction services.  We have been serving the Florida Panhandle since 1989, and as a locally owned and operated franchise, are proud to both live and work in our community.

When disaster strikes, know that SERVPRO of Bay County is Here to Help.  To learn more about our various residential and commercial service lines, please give us a call at 850-785-1077.

Fire, Smoke, AND Water Damages? Now What?

1/12/2021 (Permalink)

Fire, Smoke and Water with SERVPRO Logo Fire, Smoke or Water Damages? Servicing Panama City, Panama City Beach, and Surrounding Areas, SERVPRO of Bay County is Here to Help!

The progression of damages after a structure fire can happen very quickly and be very overwhelming for a property owner.  During the fire, the flames spread across flammable materials, damaging nearly everything in their path.  Along with the flames come soot residues and smoke odor, which spread even further than the flames, and linger long after the fire is extinguished.   With extinguishing the fire often comes water, and large amounts of it, which saturates your structure and contents.  Now you have fire, smoke, and water damage!  Where do you go from here?

Call SERVPRO of Bay County for Help!

Our team has the knowledge, experience, and equipment to handle both fire/smoke and water losses of all sizes.  We offer 24/7/365 emergency response to begin the remediation process as soon as possible, reducing the total amount of damage sustained by your property.  We also work with your insurance company, to help alleviate the stress of the claims process.  SERVPRO of Bay County is your “one stop shop” for property damage restoration, offering multiple services lines for both structure and contents, removing the need to deal with multiple companies for your loss.  Finally, SERVPRO of Bay County also has a reconstruction division, so after the remediation process has been completed, we can help you to rebuild “Like it never even happened.”   

Serving Panama City, Panama City Beach, Southport, and surrounding communities, SERVPRO of Bay County is your locally owned and operated Clean Up & Restoration company with the backing of over 1,700 nationwide franchises.  To learn more about our service lines, schedule service, or for any questions, please give us a call at 850-785-1077.

What Causes a Thunderstorm?

12/17/2020 (Permalink)

Storm Clouds over a field with SERVPRO logo SERVPRO of Bay County provides storm damage restoration in Panama City, Lynn Haven, and surrounding areas.

Panama City, Panama City Beach, and the surrounding communities in Bay County, Florida are no strangers to thunderstorms.  Our area is prone to quick changes in weather conditions, sometimes severe, and with little warning.  Since thunderstorms are such a frequent occurrence on the Gulf Coast, and can cause damages to your home or business, it is important to understand what causes thunderstorms, and how to be better prepared for them.

Thunderstorms- What Causes Them?

According to the National Severe Storms Laboratory, three basic ingredients are required for a thunderstorm to form:

  1. Moisture
  2. Rising, Unstable Air
  3. A Lifting Mechanism

The process of thunderstorm formation begins with the sun heating the surface of the Earth.  This, in turn, heats the air just above the Earth’s surface.  Because warm air is less dense than cool air, warm air will begin to rise.  As this rising warm air interacts with various elements of the Earth’s surface terrain (hills, mountains, or pockets of cooler air) it continues to be pushed higher into the atmosphere.  As this air reaches the cooler areas of the atmosphere, it also begins to cool, allowing the moisture contained within to condense, beginning cloud formation.  As more particles of continuously cooling moisture gather, they begin to “bounce off of” one another within the cloud.  These collisions eventually build up large reactions of electric charge, resulting in lightning, which creates the soundwave we know as thunder.

Thunderstorms – How to Prepare?

Thunderstorms are most likely to occur in spring and summer months, when the surface of the Earth reaches higher temperatures, but can take place at any time of the year.  In the Gulf Coast region, these storms occur most frequently in the afternoon.  Knowing this, here are a few tips for thunderstorm preparation:

  1. Keep you roof gutters cleared, especially in the spring and summer months. Debris in gutters can cause rainwater to back up onto your roof, which can result in property damage.
  2. Follow your local weather forecast. Although many thunderstorms can occur quickly, it is important to be weather aware when living in a region prone to thunderstorms.
  3. Since lighting is one of the most dangerous components of a thunderstorm, be sure to practice lightning safety: during a thunderstorm, stay away from windows and doors, avoid using electronic devices that are connected to the wall, and avoid using plumbing, as metal pipes can conduct electricity.

SERVPRO of Bay County values the safety of our community members as well as their properties. In the unfortunate event a thunderstorm or other natural disaster has affected your home our business, give us a call at 850-785-1077, We’re Here to Help!

source: https://www.nssl.noaa.gov/education/svrwx101/thunderstorms/

Why SERVPRO?

11/30/2020 (Permalink)

SERVPRO logo on top of water, fire, mold, and biohazard symboks When property damage strikes, SERVPRO of Bay County is Here to Help! Give us a call at 850-785-1077.

When it comes to companies offering clean up and restoration services in the Bay County area, consumers have a variety of options to choose from, so why SERVPRO?  As a locally owned and operated organization, with the backing of over 1,700 franchises nationwide, SERVPRO of Bay County has the ability to respond to your property damage emergency quickly, no matter the size of the loss:

  • We are available 24 hours a day, 365 days a year
  • Our technicians are highly trained restoration specialists, with multiple certifications from the IICRC.
  • We work with a variety of insurance companies
  • We offer a wide array of clean up and restoration services for both commercial and residential properties, including water, fire, mold, storm, and biohazard related damages.
  • Our technicians utilize industry leading technology and equipment to provide the most efficient solution for your damages.

When disaster strikes, SERVPRO of Bay County is Here to Help.  Proudly serving Lynn Haven, Mexico Beach, Carillon Beach, and surrounding communities, We’re Faster to Any Size Disaster.  To learn more about the services we offer, please give us a call at 850-785-1077, or visit our home page for more information. 

Commercial Property Cleaning & Restoration Services

10/19/2020 (Permalink)

Strip Mall with SERVPRO Logo SERVPRO of Bay County provides commercial cleaning and restoration services for Springfield, Callaway, and surrounding areas.

SERVPRO of Bay County offers a variety of cleaning and restoration services for businesses both large and small in Panama City, Panama City Beach, Lynn Haven, and nearby communities.  Our team is available 24 hours a day, 7 days a week, to respond to your emergency business damages, including sewage backups, water damages, and flooding occurrences.

When disaster strikes, our team responds as quickly as possible, working to mitigate the severity of damages, lessen the amount of time your business flow is interrupted, and begin getting your building back to its preloss condition.  Our top priority is to deliver the highest caliber of service, not only providing a full line of water, fire and mold damage remediation options, but also working with your insurance company to help alleviate the stress of the damage situation.

SERVPRO of Bay County’s Large Loss Response Team, along with the backing of over 1,700 franchises nationwide, has the training, equipment, and expertise to handle any size commercial loss.  We have worked with a variety of local business owners, from small restaurants to multi-unit condominiums, and are Here to Help you and your business in your time of need.  To learn more about our services, please give us a call at 850-785-1077, or visit our commercial restoration webpage at https://www.SERVPRObaycounty.com/commercial-restoration-services.

Fire Extinguisher FAQs

10/15/2020 (Permalink)

Multiple Fire Extinguishers with SERVPRO logo If your home or business is in need of fire clean up and restoration services, give SERVPRO of Bay County a call at 850-785-1077.

It is widely known that having an in-date fire extinguisher on your property is imperative to fire safety, but did you know that there are different kinds of fire extinguishers, as well as a proper way in which to use one?  Keeping yourself, your family, and your property protected in the event of a structure fire is paramount, and the below information can help facilitate that process.

Q:  What are the different kinds of fire extinguishers, and what is each used for?

A:  The U.S. Fire Administration defines five primary types of fire extinguishers used to put out different kinds of fires:

  1. A – used for ordinary material fires, such as wood, cloth, or paper.
  2. B – for use with combustible or flammable liquids like grease, gasoline, or oil.
  3. C – for use with electrical equipment like appliances and tools.
  4. D – for use with flammable metals.
  5. K – for use with animal oils, vegetable oils, and fats in cooking appliances.

Many fire extinguishers may also be multipurpose, in that they carry multiple letter definitions and can put out a variety of material fires.

Q:  What is the proper way to use a fire extinguisher?

A: The U.S. Fire Administration suggests the acronym “PASS” as a means of properly discharging a fire extinguisher:

     P - Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.

     A - Aim low. Point the extinguisher at the base of the fire.

     S - Squeeze the lever slowly and evenly

     S - Sweep the nozzle from side to side

To keep yourself safe, it is important to use extreme caution within a fire damaged structure, and always follow the guidance of local fire authorities.  SERVPRO of Bay County offers a full line of fire clean up and restoration services, and we are Here to Help when you need.  Give us a call at 850-785-1077 to learn more.

Continuing Education in Bay County, FL

10/7/2020 (Permalink)

Chalkboard with the words continuing education To learn more about our Continuing Education Course Offerings, give us a call at 850-785-1077.

Along with providing water, fire, mold, and biohazard clean up and remediation services to the homes and businesses in our community, SERVPRO of Bay County is also proud to offer a variety of Free-To-Attend Continuing Education options for local insurance agents and adjusters.  These courses not only help agents and adjusters fulfill credit requirements for their licenses but provide a wealth of knowledge about restoration industry practices and standards.

Recently, SERVPRO of Bay County has transitioned to offering these courses as an online, virtual learning experience.  This transition has allowed us to reach more community members, offer a wider variety of course subjects, and provide classes more frequently.  Multiple class options have been approved by the State of Florida for virtual learning, including:

  • Understanding Mold in the Restoration Industry
  • Restoring Contaminated Buildings
  • Mitigation Awareness and Response Seminar (MARS)
  • Cleaning and Restoring Damaged Contents
  • Deodorization of Malodors

Currently, SERVPRO of Bay County has one course offering scheduled for the insurance industry: Cleaning and Restoring Damaged Contents, which will take place on October 20th, 2020.  To learn more about our Continuing Education opportunities, or inquire about class registration, please give us a call at 850-785-1077.

Flooding 101

9/14/2020 (Permalink)

Flood Waters over a neighborhood If flood waters have damaged your home or business, SERVPRO of Bay County is Here to Help!

Flooding is defined as “an overflowing of water onto land that is normally dry.”  Flooding can be caused by a multitude of different occurrences, the two experienced most frequently in the Florida Panhandle being tropical systems and heavy thunderstorms.  Floods are the most common and widespread of all weather-related natural disasters, therefore it is important to understand the different types of flooding possible in your area.

River Flood – a river flood occurs when water rises over the top of a riverbank.  This can immediately affect structures located near the river, and if water levels continue to rise, affect homes and businesses downstream.

Coastal Flood – a coastal flood occurs when land areas along the coast are inundated with rising waters.  A combination of factors, including tidal patterns, rainfall, and land elevation can all play a role in coastal flooding issues. 

Storm Surge – Storm surge is a variation of coastal flooding in which the wind, atmospheric pressure, and waves of a severe storm greatly increase the water level in coastal areas.  Highly common during hurricanes, storm surge can occur very quickly, and pose serious property and safety concerns.

Flash Flood – a flash flood is usually caused by heavy or excessive rainfall in a short period of time.  Flash floods can occur with very little warning and be extremely dangerous.  Clogged draining systems and standing debris can contribute to the likelihood of flash flooding occurrences.

Understanding different types of flooding, those that are most common in your area, and how to prepare, can help to protect both your and your property in the event of a flooding disaster.  In the unfortunate event that flood waters have caused property damage to your home or business, SERVPRO of Bay County is Here to Help.  For more information about our services, give us a call at 850-785-1077.

Source: https://www.nssl.noaa.gov/education/svrwx101/floods/types/

Prepare Now For Wet Weather Ahead!

9/11/2020 (Permalink)

SERVPRO logo on rain background Has wet weather affected your home or business? Give SERVPRO of Bay County a call at 850-785-1077!

Over the next several days, the Florida Panhandle is forecasted to have quite a bit of wet weather moving through.  With this weather comes the potential for flash flooding, structural leaks, and wind driven rains.  To help reduce the likelihood of your home or business receiving water damages, take precautionary measures now:

  • Clean out roof gutters and downspouts. Clogged gutters allow water to back up onto your roof, increasing the chance of water intrusion into your home or business.
  • Remove loose debris from your yard. Debris, such as fallen tree limbs or unsecured lawn furniture can become dangerous during heavier winds.  These items can cause structural damage, such as broken windows, which can lead to water intrusion in your home.
  • Know Your Zone. Determine your flood zoning and prepare appropriately.  If you live in a flood prone zone, preparing sandbags may be necessary to help protect your structure.  Learn more about Bay County’s Flood Zones at https://www.baycountyfl.gov/508/FEMA-Flood-Zones.
  • Follow guidance of local officials. Just as in a hurricane situation, flash flooding and heavy thunderstorms can cause the potential need for evacuation.  Follow the instruction given by local officials to keep yourself and your loved ones safe.

If your home or business experiences a water damage loss, know that SERVPRO of Bay County is Here to Help.  Our experienced team offers emergency water damage response, 24 hours a day, 7 days a week, allowing us to arrive quickly to begin mitigating the damages.  For more information about our services, call 850-785-1077, We’re Faster to Any Size Disaster.

Carillon Beach Fire Safety Tips

9/9/2020 (Permalink)

Person Replacing Batteries In a Smoke Alarm Smoke Alarms are Essential in Staying Fire Safe! Check and Change Batteries Out Monthly, and Replace Faulty Devices as Needed.

According to the National Fire Protection Association, the top five causes of structure fires are cooking, heating, electrical, smoking, and candle usage.  As most of these are common occurrences and activities, it is important to utilize fire safety equipment and strategies effectively to reduce the risk of a fire in your home or business, as well as keep yourself, loved ones, and coworkers safe.  Fire safety suggestions from leading industry authorities include:

  • Install and Use Smoke Alarms – Be sure to check the batteries at least once a month in every smoke alarm. Depending on the size of the structure, multiple alarms may be necessary, and should be placed strategically to cover all areas.
  • Have a Fire Extinguisher Available – Different fire extinguishers are made for different materials. Depending on the type of structure (residence, office building, restaurant, etc.) and contents, a different type of fire extinguisher may be necessary.  Visit the US Fire Administration website for more information on fire extinguisher selection.
  • Make an Evacuation Plan – In the event of a fire at your home or business, it is imperative to have an evacuation plan already in place. Be sure to share this plan with all involved parties, and practice evaluation with children.  Have a designated meeting area outside of the structure for everyone to gather if evacuation occurs.
  • Check Wiring and Electrical Equipment Regularly – Flickering lights, a scorched smell, or frequently blow breakers may all be signs of a wiring issue in your home or business. Contact an electrical professional to address these types of issues.  Along with structural wiring, you should regularly check appliances and electrical equipment for breaks or frays in cords, which provide a fire hazard.
  • Keep Items Away from Open Flames – If burning candles, smoking, or cooking in the home, be sure to keep flammable items, such as draperies, towels, clothing, and cleaning chemicals away from hot surfaces and flames. Fire can spread rapidly once these kinds of items are ignited, making containment and suppression much more difficult.

In the unfortunate event that a fire causes damages to your home or business, know that SERVPRO of Bay County is Here to Help.  Serving Panama City Beach, Carillon Beach, and surrounding areas, our professional team responds quickly to your disaster to begin the remediation process.  For more information about our services, give us a call at 850-785-1077.

September is National Preparedness Month

8/25/2020 (Permalink)

September is National Preparedness Month

National Preparedness Month is recognized every September to promote community disaster planning, with the theme for 2020 being “Disasters Don’t Wait.  Make Your Plan Today.”  With the end of August growing near, an extremely active hurricane season taking place, and extra preparations and precautions made necessary by COVID-19, preparing yourself, your loved ones, and your property for a disaster situation is of the upmost importance.  Ready.gov offers weekly National Preparedness Month themes to help organize your preparations:

Week 1 (September 1st-5th): Make a Plan

Determine lines of communication, designated meeting places in case of separation, and responsibilities for each member of your household.  Depending on the needs of your family, you may require additional planning steps.

Week 2 (September 6th-12th): Build a Kit

Gather supplies for each member of your family.  You kit may include food, clean water, medications, pet foods, communication devices, and batteries.  Keep your kit as compact as possible, and in an easily accessible location, in case evacuation becomes necessary.

Week 3 (September 13th-19th): Prepare for Disaster

In the Panhandle of Florida, one of the most common disasters you may face is a hurricane.  To prepare for such an event, be sure to follow local and national news as it pertains to hurricane tracking, check your insurance coverage, and make sure your disaster preparedness kit is built. If a storm is forecasted to hit in your area, follow the direction of local officials concerning shelter and evacuation orders.

Week 4 (September 20th-26th): Teach Youth About Preparedness

Make sure children’s needs are included in your preparations.  Include their items in your disaster kit, talk with them about protocols and procedures in the event of a disaster situation, and answer any questions they may have.

As a leader in clean up and restoration, SERVPRO of Bay County is Here to Help in the event your property is damaged by a hurricane or other disaster situation.   Serving the Panhandle of Florida, including Panama City, Panama City Beach, and Lynn Haven, our team is “Faster to Any Size Disaster!”  To learn more about our services, call 850-785-1077.

For more information about National Preparedness Month, visit https://www.ready.gov/september

Restoring Your Panama City Beach Commercial Property After a Water Damage Event

8/24/2020 (Permalink)

When Commercial Damages Strike, SERVPRO of Bay County is Here to Help!

Flooding and water damage events at Panama City Beach commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we are dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost productivity, so when an emergency arises at your business, give us a call, 24 hours a day, 7 days a week, for quick response.

About SERVPRO of Bay County

SERVPRO of Bay County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge and ability to restore your commercial property.

Meet Our Team

See Our Certifications

To learn more about the commercial water damage services SERVPRO of Bay County offers, give us a call at 850-785-1077, We’re Here to Help!

Commercial Services in Bay County, Florida

8/21/2020 (Permalink)

Offering a full line of commercial clean up and restoration services, SERVPRO of Bay County is Here to Help!

There is never a convenient time for your business to experience and be interrupted by fire, water, storm, or mold damage. We know that every hour your business is out of commission is an hour of lost productivity and revenue. From small, standalone boutiques, to large multi-unit office buildings, when you need professional cleaning or restoration services, SERVPRO of Bay County has the training, expertise, certifications, and resources to handle your disaster. Our commercial service lines include:

As a locally owned and operated franchise ourselves, we understand the stress and worry that comes with damages to your business.  To help alleviate that stress, our customers can expect a quick response from a professionally trained team, who will treat their property as they would their own, fair and honest communication, and excellent customer service throughout the entire course of their project.

If your business needs professional fire, water, storm, mold or cleaning services, give SERVPRO of Bay County a call at 850-785-1077, our team is Here to Help! 

Water Mitigation Process - Structural Drying

8/20/2020 (Permalink)

Water Damages to your Home or Business? Serving Panama City, Callaway, Lynn Haven, and Surround Areas, SERVPRO of Bay County is Here to Help!

When responding to a water damage emergency, SERVPRO of Bay County uses high quality equipment and industry leading techniques to begin the process of restoring your home or business.  After water removal and extraction have taken place, the primary focus is to dry and dehumidify your structure.  Depending on the materials that are affected, the atmospheric conditions in the home or business, and level of saturation that has occurred, our IICRC Certified team uses a combination of proven processes and strategically placed drying equipment to expedite structural drying.  Some of the instruments and techniques used by SERVPRO of Bay County include:

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture.
  • High-speed air movers to create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture.
  • Use of drying mats or floor tinting to concentrate drying equipment to specific areas of higher moisture
  • Continuous monitoring of equipment and moisture levels to ensure optimal drying is taking place in a proper time frame.

If you home or business has suffered a water damage loss, give SERVPRO of Bay County a call at 850-785-1077 for help.  Serving Lynn Haven, Southport, Callaway, and surrounding areas, SERVPRO of Bay County is “Faster to Any Size Disaster!”

Common Causes of Residential Fires

8/17/2020 (Permalink)

SERVPRO of Bay County is Here to Help with all of your fire damage needs in Carillon Beach, Parker, Springfield, and surrounding areas!

According to the National Fire Protection Association (NFPA), nearly 350,000 residential fires occur each year in the United States.  Along with threatening your home’s structure and contents, residential fires can also be very dangerous for you and your loved ones.  Following are some of the most common causes of house fires, along with tips on how to help prevent them:

  • Cooking – Microwaves, Ovens, Stoves, Fryers, and Toasters all have the potential to catch fire when in use. While cooking in your home, be sure to keep all flammable materials, such as towels, away from hot surfaces.  Never leave your food unattended while cooking, and always check your appliances for residue and build-up before use.
  • Faulty Wiring – Outdated or Frayed wires can pose a significant electrical fire hazard in your home. Always have electrical work done by a trained professional.  Flickering lights, sparks at light switches, or a burning smell may be signs that something is amiss with your wiring; if these occur, turn off power to the affected area and contact an electrician.
  • Use of Open Flame Indoors – Smoking or Burning Candles can easily catch flammable materials on fire if left unattended. Never leave these items burning in an unoccupied room, take care not to fall asleep while smoking or burning candles, and always have a fire extinguisher available in case of emergency.

In the unfortunate event that a fire results in damage to your home, give the professionals at SERVPRO of Bay County a call at 850-785-1077.  Serving Panama City, Panama City Beach, Mexico Beach, and surrounding areas, our highly trained team is Here to Help!

Panama City's Professional Restoration Team!

8/10/2020 (Permalink)

Water, Fire, Mold, or Biohazard Damages? Call 850-785-1077!

Operating in the Panhandle of Florida since 1989, SERVPRO of Bay County has grown over the years into a Clean Up & Restoration leader for Panama City, Panama City Beach, and surrounding areas.  As a locally owned and operated business with the backing of over 1,700 franchises, SERVPRO of Bay County is prepared and equipped to respond to your property damage, no matter the size.  We have the specialized chemicals & equipment to properly address your fire, water, mold, and biohazard needs, and offer 24-hour emergency response.  SERVPRO of Bay County Professionals hold multiple IICRC (Institute of Inspection Cleaning and Restoration Certification) certifications, including:

  • Water Damage Restoration
  • Applied Structural Drying
  • Commercial Drying Specialist
  • Fire & Smoke Restoration
  • Applied Microbial Remediation
  • Trauma & Crime Scene Cleaning

When disaster strikes, SERVPRO of Bay County is Here to Help.  Proudly serving Panama City, Panama City Beach, Lynn Haven, Southport, and surrounding areas, our team is Faster to Any Size Disaster.  To find out more about the services we offer, give us a call at 850-785-1077. 

Commercial Pack Out Services in Panama City Beach

8/5/2020 (Permalink)

SERVPRO of Bay County is Here to Help with both your property and contents in Panama City Beach, Carillon Beach, and surrounding areas.

The above commercial office building in Panama City Beach received a great deal of water damage following a major storm.  The client had an array of desks, chairs, cubicles, office supplies and personal property belonging to nearly fifty staff members in the affected area.  In order to begin the necessary water mitigation, SERVPRO of Bay County inventoried, packed, neatly stacked, organized, labeled and moved the contents of the offices to a separate, unaffected area.  These organizational efforts ensured a quick and easy transition for the office staff upon return to their workplace after the water mitigation was complete.  SERVPRO of Bay County takes pride in caring for our client’s contents and property with the same care and concern as would be taken with our own personal items.

Offering a full line of commercial cleaning, mitigation, and restoration services, SERVPRO of Bay County is Here to Help get your property back to business after damage strikes.  For more information about our commercial services, call 850-785-1077, or visit https://www.SERVPRObaycounty.com/commercial-restoration-services.  

Building Services for Your Bay County Home or Business

7/30/2020 (Permalink)

SERVPRO of Bay County offers a full line of reconstruction services! For more information, call 850-785-1077.

SERVPRO is known as a leader in the Clean Up & Restoration industry, but did you know that SERPVRO of Bay County also offers a full line of reconstruction options?  As a licensed general contractor, our team can provide a wide array of building services, both commercial and residential, to help restore your property to its preloss condition.  Some of these services include:

  • Electrical and Portable Power Needs
  • Roof Tarping and Repair
  • Tile, Hardwood, and Linoleum Flooring Repair
  • Plumbing
  • Drywall Removal or Installation
  • Painting

By utilizing one company for both your damage mitigation and building reconstruction needs, you can save both time and money for your repairs.  Serving Panama City, Southport, Panama City Beach, and surrounding areas, SERVPRO of Bay County is Here to Help.   For more information about our Reconstruction Division, visit our Building Services Page or give us a call at 850-785-1077.

What Kind of Water is it?

7/28/2020 (Permalink)

SERVPRO of Bay County is Here to Help with all of you water damage needs in Panama City Beach, Grand Lagoon, Lynn Haven, and surrounding areas.

When you home or business experiences a water damage, it is imperative to begin the mitigation and remediation processes as soon as possible to limit the amount of damage sustained.  Untreated water damages can easily spread, creating both the potential for mold or bacteria growth and structural and contents damage.  One of the primary factors the professionals at SERVPRO of Bay County consider to properly begin the mitigation process is “What Kind of Water is it?”

  • Category 1, or “Clean Water” is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon factors such as time, temperature, and contact with contaminants.
  • Category 2, or “Gray Water” has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.
  • Category 3, or “Black Water” is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Each of these categories of water requires a different mitigation approach, equipment, and materials.  SERVPRO of Bay County will inspect the damages sustained to plan the appropriate response and begin the process of safely working at your home or business.  Serving Panama City, Panama City Beach, and surrounding areas, SERVPRO of Bay County is Here to Help with all categories of water damage loss.  Give us a call at 850-785-1077, 24 hours a day, 7 days a week.

Fire Damage Services in Panama City, Florida

7/27/2020 (Permalink)

If your home or business has experienced a fire damage, give SERVPRO of Bay County a call at 850-785-1077!

Along with providing structural cleaning, contents cleaning, and deodorization in the Florida Panhandle after a residential or commercial fire, SERVPRO of Bay County also offers additional specialized services to our community:

Board-Up

One of the top priorities after a fire loss is to secure your property and belongings until work can begin.  SERVPRO of Bay County offers board-up services for windows, doors, and other exposed structural areas to prevent intrusion by both water and unauthorized persons.

Inventory, Pack-Out and Storage

As the clean up and restoration process begins, SERVPRO of Bay County can take inventory of the contents of your home or business.  As contents are sorted, they will be categorized as salvageable, and processed to be cleaned, or unsalvageable, and documented as such for insurance purposes.  Our professional team can pack-out and store any unaffected materials as needed as well.   SERVPRO Franchise Professionals are trained to properly inventory, move out and control the contents from the structure during the cleaning, restoration, and deodorization process.

Document Drying and Restoration

The SERVPRO Document Restoration Team offers a range of services to restore your damaged documents, including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization.  Depending on your specific needs, and utilizing industry leading techniques and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover paper goods, no matter the size of the loss.

Serving Lynn Haven, Mexico Beach, and surrounding areas, SERVPRO of Bay County is Here to Help with all your fire damage needs.  Our professional team will help make it “Like it never even happened.”

Panama City Commercial Cleaning Services

7/21/2020 (Permalink)

SERVPRO of Bay County offers Commercial Cleaning Services in Panama City, Mexico Beach, Grand Lagoon, and Surrounding Areas!

SERVPRO of Bay County offers a full line of commercial cleaning services for Panama City, Panama City Beach, and surrounding communities.  Our professional team possesses the training, knowledge, and equipment to handle a multitude of cleaning needs, no matter the size of the commercial facility.  Services provided in our cleaning line include, but are not limited to:

When it comes to clean, you can rely on SERVPRO of Bay County to provide expedient service, fair and honest communication, and excellent customer service for the duration of your project.  Give us a call at 850-785-1077 to discuss your property’s cleaning needs, We’re Here to Help.    

Power Outage Preparation

7/14/2020 (Permalink)

If a storm event has caused damage to your home or business in Panama City, Panama City Beach, or surrounding areas, call SERVPRO of Bay County!

The conditions created by thunderstorms or hurricanes, such as damaging winds or flooding, can result in loss of power for your home or business.  Preparing for the possibility of a power outage before it occurs can help ensure safety for both you and your property.  Ready.gov suggests the following preparation strategies:

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Be sure to read and follow all manufacturer directions if using a generator for electricity.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide and smoke detectors with battery backup in central locations on every level of your home.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.

As with hurricane or flood preparation, power outage preparation is essential to take care of your home, business, and loved ones in the event of an emergency.   If recent storms have caused damage to your home or business, the professionals at SERVPRO of Bay County are Here to Help.  Give us a call at 850-785-1077, We’re Faster to Any Size Disaster!

Safely Enjoying Fireworks in Bay County

7/1/2020 (Permalink)

SERVPRO of Bay County provides fire, water, and mold damage services in Panama City, Carillon Beach, Southport, and surrounding areas!

With the 4th of July quickly approaching, coupled with social distancing guidelines implemented due to COVID-19, many families are opting to purchase fireworks to set off at their homes instead of going to a large professional fireworks show.  While consumer fireworks can create an enjoyable and memorable family experience, it is important to understand how to properly use them to reduce risk of personal harm or property damage.  According to the National Safety Council, fireworks start an average of 18,500 fires each year, including 1,300 structure fires and 300 vehicle fires.  Following are some guidelines offered to reduce these risks:

  • Never allow young children to handle fireworks
  • Older children should use them only under close adult supervision
  • Never use fireworks while impaired by drugs or alcohol
  • Anyone using fireworks or standing nearby should wear protective eyewear
  • Never hold lighted fireworks in your hands
  • Never light them indoors
  • Only use them away from people, houses, and flammable material
  • Never point or throw fireworks at another person
  • Only light one device at a time and maintain a safe distance after lighting
  • Never ignite devices in a container
  • Do not try to re-light or handle malfunctioning fireworks
  • Soak both spent and unused fireworks in water for a few hours before discarding
  • Keep a bucket of water nearby to fully extinguish fireworks that do not go off or in case of fire

In the unfortunate event that a firework mishap results in fire damage to your property, give the professionals at SERVPRO of Bay County a call at 850-785-1077.  Serving Panama City, Panama City Beach, Mexico Beach, and surrounding areas, our highly trained team is Here to Help!

SERVPRO of Bay County's Water Damage Restoration Process

6/22/2020 (Permalink)

Water Damage in Your Panama City Home or Business? Call SERVPRO of Bay County at 850-785-1077!

At SERVPRO of Bay County, providing mitigation and restoration services after a water damage has occurred at your home or business is our top priority.  We know that water damage to your home or business can be a very stressful occurrence, and if not handled properly, can result in extensive damage, content loss, or business interruption.  We offer 24 hour a day, 365 day a year emergency response for water damages, allowing us to respond quickly, assess the damages, and formulate a plan to restore your property.  Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for mitigating water damage emergencies:

Step 1: Emergency Contact

Call SERVPRO of Bay County as soon as possible to begin the restoration process.  Even minor delays can significantly increase the damage to your home or business.

Step 2: Inspection and Damage Assessment

Upon arrival, our highly trained technicians will begin the process of inspecting the damages occurred and formulate a plan to help restore your property.

Step 3: Water Removal/Water Extraction

After the initial inspection has been completed, SERVPRO of Bay County will begin removing any standing or excess water from the property and begin to determine what materials may need removal.

Step 4: Drying and Dehumidification

After the excess water has been removed from the property, using industry leading technology and equipment, SERVPRO of Bay County will then begin the process of drying the salvageable materials and monitoring the results of the drying efforts. 

Step 5: Cleaning and Repair

Along with extraction, drying and dehumidification services, SERVPRO of Bay County also offers cleaning services for both the structure of your property, as well as any contents that may have been involved in the damage. 

Step 6: Restoration

Once all components of the loss have been addressed, you may need restoration services for drywall, baseboard, or other structural components.  As a licensed General Contractor, SERVPRO of Bay County offers a wide variety of reconstruction and building services.

When emergency water damage strikes, give us a call, 24 hours a day, at 850-785-1077.  Serving Panama City, Panama City Beach, and surrounding areas, SERVPRO of Bay County is “Faster to Any Size Disaster!”

After The Fire...

6/3/2020 (Permalink)

SERVPRO of Bay County is Here to Help with your fire damage needs in Panama City, Carillon Beach, and Surrounding Areas. Call us at 850-785-1077.

Suffering fire damages at your home can be a very traumatic experience.  Along with the damages from the flames, your home may have soot residue, smoke odor, and water damages from firefighting efforts.  Many times, the hardest part of the experience is determining “What do I do now?” once the fire is out.  The U.S Fire Administration offers these “After the Fire” guidelines to help you through this tough time:

  • The top priority is keeping yourself, loved ones, and pets safe. The structure of your home may be unstable, or various hazards present due to the fire damages.  Always follow the instructions of the local authorities pertaining to safety in a fire damaged area.
  • Contact your insurance agent. Your insurance agent can help determine what your policy covers regarding cleaning and restoration.
  • Contact your mortgage company or landlord to report the fire.
  • Secure important documents. If undamaged, gather items such as Social Security Information, Birth Certificates, and Passports.  If these items have been damaged, you will need to formulate a plan for replacement.

In the unfortunate event that you experience a fire at your home in the Panama City area, SERVPRO of Bay County is Here to Help. Our professional team provides fire restoration services, soot clean up, smoke odor removal, and structural drying to help restore your home.  Give us a call at 850-785-1077, We’re Faster to Any Size Disaster.

Water Damage Restoration for Your Bay County Restaurant

6/1/2020 (Permalink)

SERVPRO of Bay County provides emergency 24-hour water damage restoration service in Panama City, Callaway and Mexico Beach!

Owning a restaurant can be a very rewarding experience, but also filled with many obstacles. With multiple sinks, toilets, and a dish washing machine, as well as natural weather occurrences, the potential for water damage within your business is high.  Water or flood damage in your restaurant can cripple your business and make it unsafe for you to continue standard operations until specific safeguards are in place. Contamination threats, such as bacteria or mold, that can arise from standing water, could close your doors immediately.  To protect your restaurant and keep business flowing after a water damage, call the professionals at SERVPRO of Bay County.   We have water restoration experts capable of addressing standing water and implementing drying solutions, as well as cleaning technicians and biohazard specialists if needed to ensure the safety of your restaurant.

Timely response to a water damage is essential in minimizing the disruption of business.  SERVPRO of Bay County offers 24-hour emergency water damage response, allowing us to address saturation and exposed materials quickly, and identify which areas are most prone to mold and microbial threats. We have a full line of potent antimicrobial products that can help to eliminate mold spores present on surfaces and protect them from potential colonization.

Removing any standing water in a timely fashion is necessary to not only protect the building your business operates in, but also your investment in the furniture, fixtures, and equipment in the restaurant.  From wooden legs of chairs and tables, to bases of booths, and carpets & upholstery, prolonged exposure to excessive moisture can warp and distort these structures to the point of requiring replacement.  SERVPRO of Bay County has industry leading drying and  extraction equipment and to give your restaurant the immediate attention it needs.

Call SERVPRO of Bay County today at (850) 785-1077 for your Clean Up and Restoration needs, We’re Here to Help!

Certified: SERVPRO Cleaned - a defensive cleaning program

5/21/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Bay County today at  850-785-1077.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Hurricane Preparedness Week

5/4/2020 (Permalink)

When storms strike in Panama City, Panama City Beach, and surrounding areas, SERVPRO of Bay County is Here to Help!

Hurricane Preparedness week is May 4th – May 9th, with hurricane season officially beginning on June 1st.  Living in the Florida Panhandle, being prepared for a hurricane is of the upmost importance for the safety of you and your loved ones.  The National Weather Service offers a comprehensive web page with details on how to prepare for hurricane season, as well as hurricane safety and evacuation information.

Creating and maintaining a hurricane supply kit is one of the most frequently recommended preparedness steps you can take.  According to Ready.gov, the following supplies are recommended for your hurricane preparedness kit:

  • Water- one gallon per person, per day, for at least 3 days
  • Food- at least a 3-day supply of non-perishable food
  • Battery powered or hand crank radio
  • Flashlight
  • First Aid Kit
  • Be sure to determine beforehand the size batteries needed for your radio and flashlight(s) and have plenty available.
  • Manual Can Opener
  • Local Maps
  • Prescription Medications
  • Cash or Traveler’s Checks
  • Pencil and Paper
  • Copies of Important Documents

Depending on the specific needs of your family, a more extensive kit may be necessary, including children’s games and activities, baby food, or pet supplies.  It is recommended to keep your preparedness kit in a cool, dry location that is easily accessible, and to regularly check your supplies to make sure none have expired.

If a hurricane or other storm event causes damage to your home or business, call the professionals at SERVPRO of Bay County at 850-785-1077 for help.  We’re Faster to Any Size Disaster!

Water Damage Do's and Do Not's

4/27/2020 (Permalink)

SERVPRO of Bay County is Here to Help 24/7/365 with your water damage needs!

Structural water damage can be caused by a variety of sources, including a leaky roof during a storm, a cracked pipe in the wall, a water heater failure, or clogged HVAC lines.  No matter the source, SERVPRO of Bay County can provide quick, emergency response to begin the remediation process.  Until our professional team arrives, here are a few suggested “Do’s” and “Do Not’s” pertaining to water damage in your home or business, to both keep you safe and better salvage any damaged belongings:

DO:

  • Remove excess water with mops or towels
  • Wipe water from wooden furniture
  • Hang rugs to dry
  • Move artwork and valuables to a dry, safe location

DO NOT:

  • Plug in or use any electrical devices in rooms with standing water
  • Enter any rooms that have sagging ceilings
  • Attempt to lift any large waterlogged materials, as they may be too heavy to handle
  • Leave any colored items (such as magazines or dyed linens) on wet floors

When water damage strikes in Panama City, Panama City Beach, or surrounding areas, SERVPRO of Bay County is Here to Help.  Give us a call at 850-785-1077, 24 hours a day, 7 days a week.

Safety During a Flooding Event

4/22/2020 (Permalink)

SERVPRO of Bay County is Here to Help with Storm Damages in Panama City, Mexico Beach, Lynn Haven, and surrounding areas!

Storms can create a multitude of dangerous and costly conditions, such as hail, tornadoes, and flooding.  Especially in the lower lying areas of Florida, flash flooding and storm surge can be a threat to both property and personal safety.  In order to stay safe during a flooding event, it is important to adhere to the following guidelines:

  • Never drive into flood waters. Water can be much deeper than originally anticipated, and flood waters can easily overturn or wash away a car.
  • Never drink, bathe, or cook with flood water. Soil, dirt, and bacterial contaminants can exist in flood waters, making them unsafe for consumption.
  • Find the highest ground possible during a flood. Flood waters can move very quickly, and depth of water can increase dramatically in a matter of minutes.  If evacuation is not possible, then search for an area that is above the flooding area.
  • If you have evacuated, do not return to a flooded area until directed by local authorities. Flood waters can remain for days after a storm event, posing multiple safety and structural risks.

If you home or business has been affected by a flooding event, call SERVPRO of Bay County at 850-785-1077.  Our highly trained team of professionals is Here to Help make it “Like it never even happened.”

Preparing Your Bay County Business for an Emergency

4/3/2020 (Permalink)

SERVPRO of Bay County provides commercial restoration services in Panama City Beach, Springfield, Mexico Beach, and surrounding areas.

Hurricane Season begins June 1st, and as many in Bay County and surrounding areas know, not being prepared can come with devastating consequences.  At SERVPRO of Bay County, we offer a FREE tool, known as an Emergency Ready Profile (ERP) for commercial properties to be more prepared in case of damaging events such as hurricanes, tornadoes, property fires, or large water damages. 

SERVPRO’s ERP provides a digital “one stop shop” for business owners and managers to retain key contacts and pertinent information about their company.  Your SERVPRO of Bay County Marketing Representative can assist you in locating and marking various important areas in and around your property, compiling vendor lists and emergency contacts, and uploading important property documents to the ERP.  This service is accessible from anywhere with an internet connection via an app and can provide critical information in the event of an emergency.

Interested in learning more about creating an Emergency Ready Profile for your business?  Give SERVPRO of Bay County a call at 850-785-1077, We’re Here to Help!

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO of Bay County is your Locally Owned and Operated Cleaning Specialist!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Bay County, 850-785-1077

Saving Your Structure: Mold Containment

3/9/2020 (Permalink)

SERVPRO of Bay County provides mold remediation services in Panama City Beach, Southport, Mexico Beach, and surround areas.

At SERVPRO of Bay County, our top priority is to restore your home or business to its preloss state after a fire, water, storm, or mold damage has taken place.  In order to protect your belongings and prevent any further contamination or spread in a mold situation, SERVPRO of Bay County will often build a containment around any affected area.  Within this containment, our trained professionals can properly mitigate and remove any mold contaminated items or structures, keeping the rest of your home or business safe and operational for use. 

Within a mold containment area, our SERVPRO production technicians utilize state of the art air purifying equipment to preserve and retain as much of the original building structure and contents as possible.  We will also work to clean and sanitize any salvageable items, such as dishes, and safely pack them away for return to the area once the mold intrusion has been remediated. Taking the upmost care of your property and belongings, while providing a safe environment for everyone involved during a mold remediation is of top concern at SERVPRO of Bay County.

If you suspect mold in your home or business, call SERVPRO of Bay County at 850-785-1077, We’re Here to Help!

Staying Safe During a Lightning Storm

2/11/2020 (Permalink)

SERVPRO of Bay County offers Storm Damage Restoration in Panama City Beach, Panama City, Callaway, Mexico Beach, and surrounding areas.

During a thunderstorm or severe weather event, lighting can be a very dangerous situation for you and your loved ones.  According to the National Weather Service, there is a great deal of information to be aware of, and many precautions that you can take, to help protect yourself from being struck by lightning:

Lightning- What you Need to Know:

  1. If you hear thunder, lightning is close enough to strike you.
  2. If you hear thunder, move to an enclosed space, such as building or metal topped vehicle for shelter: no place outside is safe during a thunderstorm.

Lightning Safety Once Indoors:

  1. Stay off electronic equipment, such as computers or corded phones, that put you in direct contact with electricity.
  2. Avoid plumbing, such as sinks and bathtubs, as metal piping can transmit electrical current.
  3. Stay away from windows and doors; the safest area of the building is an interior room.
  4. Do not lean against concrete walls or lie on concrete floors.

Lightning Strike Outdoor Risk Reduction Tips:

If you find yourself outside with no shelter option during a lighting storm, the following actions can help reduce the risk of injury from a lightning strike:

  1. Search for lower ground- Avoid hills, cliffs, mountains, or any other natural structure elevates you.
  2. Immediately get out of and away from all bodies of water.
  3. Stay away from objects that can easily conduct electricity, such as metal fences and power lines.
  4. Never seek shelter under an isolated tree, as the tree can serve as a conductor for a lightning bolt.

SERVPRO of Bay County values the safety of our community members and we hope these tips help protect you and your family.  If a storm or other disaster has affected your home our business, give us a call at 850-785-1077, We’re Here to Help!

Restoring Your Home or Business with SERVPRO of Bay County's Contents Cleaning Service

1/6/2020 (Permalink)

SERVPRO of Bay County provides Contents Cleaning services to Panama City, Apalachicola, Marianna, and Surrounding Areas

At SERVPRO of Bay County, providing timely mitigation and remediation to a water, fire or mold damaged structure is our top priority. Along with damage to a structure often comes damage to personal property, furniture, appliances and heirlooms. Not only does SERVPRO of Bay County handle structural damages, we also provide contents cleaning and pack out services.

SERVPRO of Bay County’s contents cleaning crew will thoroughly sort, document, transport, clean, and return your valuable items after a fire, water or mold damage occurrence. Our experienced team uses state of the art equipment and specially formulated SERVPRO chemicals to safely handle and clean your damaged items. Once properly cleaned, sanitized and deodorized, SERVPRO of Bay County will wrap, box, and store your valuables until your home or business is ready for their return.

At SERVPRO of Bay County, we strive to provide the best possible cleanup and restoration service. Though our contents cleaning division, we take the necessary steps to begin putting back together your home or business after a fire, water, or mold damage. Call 850-785-1077 for your cleanup & restoration needs, we’ll help make it “Like it never even happened.”

Document Restoration

12/2/2019 (Permalink)

SERVPRO of Bay County provides 24-Hour Emergency Cleanup & Restoration service in Apalachicola, Panama City Beach, Callaway, Biltmore Beach and more.

Imagine returning home after a flood, fire, or other disaster and discovering that your irreplaceable paper documents, photographs, books, or mementos have been damaged.  With SERVPRO’s document drying and restoration service, we can work to help you recover your damaged documents before it’s too late. SERVPRO of Bay County understands that the sooner the mitigation process is underway, the more likely you are to recover any damaged possessions. With years of experience in the restoration business, we implement state-of-the-art technology, such as gamma irradiation and vacuum freeze drying, to help you reclaim your important paper documents before they are damaged for good.

Vacuum Freeze Drying of Documents

SERVPRO of Bay County utilizes a HIPPA Master Certified team to complete all Vacuum Freeze-Drying projects.  This process is the only document drying method approved by the National Archives and Record Administration and is the most effective and efficient way to salvage water damaged documents.  We strive to make the document drying process as simple as possible for our customers, handling all steps from initial inventory to completion.

We Can Disinfect Your Documents

Especially in sewage or flood water situations, paper documents can be exposed to various types of bacteria or other unsafe chemicals. Our team uses a gamma irradiation process to adequately clean and decontaminate your documents.  This process does not create residuals or impart radioactivity in processed products, making it a safe choice for the restoration of your paper goods.

Call SERVPRO of Bay County today at (850) 785-1077 for your document drying and restoration needs. Our professional team can make it "Like it never even happened."

Fire Safety Tips for Holiday Decorating

12/2/2019 (Permalink)

SERVPRO of Bay County provides emergency 24-hour fire damage restoration service in Panama City, Callaway, Lynn Haven, Chipley, and surrounding areas.

Deck the halls with boughs of holly, fa la la la--- FIRE!!!

When it comes to decorating for the holidays, the last thing you want is a fire threatening your home, business, or most importantly your loved ones. Decorations are fun and festive, but keep in mind that if they are not properly done, they can be very dangerous and increase the risk of fire damage to your property.

Remember to follow these holiday decorating fire safety tips this season:

  • Choose decorations that are flame resistant or flame retardant.
  • Do not connect more than 3 strands of mini-light sets at a time, with a maximum of 50 bulbs at a time, for screw-in bulbs.
  • Check the packaging of your lights. Some lights are only for indoor use.
  • Do not block exits with trees or other decorations that limit your access.
  • Dispose of your tree right after Christmas – or when it’s dry – and look for community recycling programs for proper disposal of your tree.
  • Dispose of and replace any string sets of lights that have worn/broken cords or loose bulb connections.
  • Use hanging clips or hooks, not nails, to hang lights so that cords do not get damaged.
  • Store any outdoor electrical lights inside once the holidays are over to prevent hazards and make them last longer.
  • Keep any lit candles at least 12-inches away from anything that can catch fire.
  • Make sure your tree is a minimum of 3-feet away from heat sources such as fireplaces, radiators, space heaters, candles, and heat vents.
  • When picking out a natural tree, make sure the needles are fresh, green, and do not fall off when you touch them. 
  • If you have a natural tree, water it daily to limit drying out and potential of creating a fire hazard.
  • If you have an artificial tree, confirm that it’s labeled, certified, or identified by the manufacturer as fire-retardant.
  • Always turn off any Christmas tree lights before leaving your home or going to bed.

We hope that you will find these tips helpful while you are decorating for the holidays. From the entire SERVPRO of Bay County team, we wish you a very Safe and Merry Christmas!

Call SERVPRO of Bay County today at (850) 785-1077 for any fire or water damage restoration needs. We're Faster to Any Size Disaster.

Odor Removal after Water Damage

11/26/2019 (Permalink)

SERVPRO of Bay County provides 24-Hour emergency water damage restoration service in Panama City, Biltmore Beach, Port St. Joe, and surrounding areas.

Water damage of any kind is a severe problem that you want to resolve as fast as possible. Additionally, less favorable aspects of the damage can linger on after you finish the primary restoration process. Bad odor is one of those problems, which can result from a wide range of issues, including sewage waste dissolved in the floodwater, the scent from cleaning agents, and mold.

Why does water smell after time passes?

Removing all traces of smell left over after water damage to your commercial or residential property requires a clear understanding of why the smell occurred in the first place. Even clean water can smell when left stagnant over extended periods of time. Specific odors, such as the smell of rotten eggs, can indicate the presence of raw sewage, or the presence of hydrogen sulfide which is emitted when bacteria breaks down the natural sulfates in water. Some finishes or detergents can also leave scents behind that dissipate over time. Knowing the source of the smell helps determine which steps to take.

Removal of soiling and material deterioration 

The first step to eliminating odors after an event that causes water damage is to clean and remove all soils and deteriorated materials from the property. Various procedures are necessary for cleanup processes, including the use of cleaning agents to break down soils chemically, or agitation to manually remove stubborn soils and stains. Our SERVPRO of Bay County technicians can also remove carpets, pads, insulation, and other porous materials when necessary to eliminate odors.

Deodorization 

Once the clean-up process is complete, there is a need to perform a comprehensive deodorization exercise. Various steps can help with deodorization, including direct injection, if the odor is concentrated within a small section, spraying, or fogging. SERVPRO of Bay County professionals use ULV foggers, which atomize the deodorizing agent so that it can penetrate deep into materials. The deodorizer used may be a combination of both a masking agent for immediate concealment of the odor and a neutralizer that pairs with the odor particles destroying them.

Restoring a flooded property to look and smell fresh takes effort and efficiency. Call SERVPRO of Bay County today at (850) 785-1077: We're Faster to Any Size Disaster.

Downtime = Lost Money

11/18/2019 (Permalink)

SERVPRO of Bay County provides 24-Hour Commercial Water Damage Restoration Service in Panama City Beach, Biltmore Beach, Lynn Haven, and surrounding a

At SERVPRO of Bay County, our team understands that a quick and efficient response during a water damage emergency is extremely important.  During emergencies like these, not only must the building be back up and functioning, but the information, materials and equipment inside that are used daily need to be taken care of and restored.

SERVPRO of Bay County can save and restore nearly any office component, including sensitive information and paperwork, with our Document Restoration service. Our team always attempts to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  SERVPRO of Bay County works tirelessly to treat each of your items with special care as if they were our own. Our team is professionally trained to keep your items from damage while we do the work.

You can trust that SERVPRO of Bay County keeps in mind that time down for your business equals money lost. Our team will work around the clock to make sure your commercial damage seems “Like it never even happened” and your business is back up and running as soon as possible.

Call SERVPRO of Bay County today at (850) 785-1077 for more information or commercial water damage restoration services!

Technology & Storm Preparedness

11/12/2019 (Permalink)

SERVPRO of Bay County provides 24-Hour storm damage restoration service in Panama City, Apalachicola, Laguna Beach, Southport, and surrounding areas.

Living in Bay County, it is important to be ready for a storm or hurricane. Technology can be a vital tool in preparing for emergencies or disasters, as well as during and after a storm. It helps us stay informed of the situation and keep communication with others. Below are a few technology tips to help you be ready in the event of an emergency or disaster:

Store Important Documents Online

There are many places where you can store important information securely online. Online services such as Google Drive or Dropbox offer a free and easy way to store files.  SERVPRO of Bay County strongly recommends saving an electronic version of your insurance policies, identification documents, and medical records. In the case of water or fire damage to home or business, electronic documents are crucial in helping you take the proper steps toward recovery and renovation. 

Keep Up with the News

Make sure to stay informed of the disaster related information by following agencies such as FEMA, local news channels, and local government on the radio or social media platforms, such as Twitter. You can also alert First Responders if a rescue is needed through these platforms as well.

Mark Yourself as Safe

The American Red Cross offers a Safe & Well check-in at safeandwell.communityos.org to list yourself as safe and find loved ones in situations where communication is difficult. In addition, Facebook offers a Safety Check feature that is activated after a natural disaster or crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure to have up-to-date contact information for family, friends, and business associates stored in your phone. You should regularly back your phone up, as well as keep a copy of your contact lists in an online folder just in case something happens to your phone.

Charge Up Devices

Keep portable, battery powered chargers in your car and home in case of an electricity outage. You may need to recharge these devices from time to time, or solar-powered chargers may be available as well. Make sure to have the correct cords for specific devices readily available to plug in when needed.

Get an Emergency READY Profile®

SERVPRO® is proud to offer an Emergency READY Profile® (ERP) to help prepare you and your business for an emergency. By developing a SERVPRO® Emergency READY Profile®, you minimize business interruption by having an immediate plan of action.  Knowing how to handle an emergency in advance is key to timely mitigation and helps minimize the damage caused by fire or water to your property.  You can even put help in the palm of your hand with the SERVPRO Ready Plan App® available for your phone. SERVPRO of Bay County has preparedness specialists who are happy to help you develop a custom plan.

Call SERVPRO® of Bay County today for more information on storm preparation and recovery.

Halloween Fire Safety Tips

10/22/2019 (Permalink)

SERVPRO of Bay County provides 24 hour fire damage restoration service in Panama City, Panama City Beach, Lynn Haven, Southport and surrounding areas.

Without taking the proper precautions, your spooky Halloween decorations in your home and yard can pose a potential fire risk to your family and to trick-or-treaters who visit your door. Keep these things in mind for a safe and fire free Halloween display.

  • Avoid open flames.

Jack-o'-lanterns with burning candles require constant supervision and can pose a risk to trailing parts of flammable costumes. Choose battery-operated candles or LED lights instead.

  • Don’t overload extension cords.

If you have a lot of interior decorations that require power, make sure that you're not putting too much strain on your extension cords. Your cord should be the correct amps for what you're plugging into it. Check the cord periodically: If any part of the cord, the plug or the socket is hot, unplug it to prevent overheating.

  • Watch the flammable decor.

Halloween decor like moss, spooky gauze,  or fake spider webs are extremely flammable. Also, by placing them around doorways, you may accidentally block their exits in the case of a fire. Just in case, keep exits clear and keep flammable materials away from fire hazards.

SERVPRO of Bay County wishes everyone a very Happy and Spooky Halloween! Call SERVPRO of Bay County today at (850) 785-1077 if you need Fire Damage assistance!

Levels of Commercial Loss in Bay County, FL

9/26/2019 (Permalink)

SERVPRO of Bay County provides 24 hour commercial damage restoration in Panama City, Panama City Beach, Lynn Haven, Southport and surrounding areas.

SERVPRO of Bay County handles not only residential damage and restoration but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and an appropriate sized team of professionals are dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

Call SERVPRO of Bay County today at (850) 785-1077 to learn more about our commercial property restoration services!

No Job is Too Large for SERVPRO

9/26/2019 (Permalink)

SERVPRO of Bay County provides 24 hour damage restoration in Panama City, Panama City Beach, 30a, and more surrounding areas.

If you’re a business owner in Bay County, Florida, major disastrous events such as hurricanes, strong winds, flooding and more are issues you never want to have to worry about. Regardless, these unfortunate events still happen. Fortunately, no job is too large for the SERVPRO of Bay County team.

The SERVPRO of Bay County Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, fire or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Call SERVPRO of Bay County today at (850) 785-1077 to learn more about our commercial property restoration services!

We're Highly Trained Storm Damage Specialists

9/23/2019 (Permalink)

SERVPRO of Bay County provides 24 hour storm damage restoration service from Hurricanes in Panama City, Panama City Beach, Lynn Haven, Southport and s

As leaders in the storm and water damage industry, SERVPRO of Bay County has advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.

From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Restoring storm- and flood-damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your Panama City property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Bay County is close by and ready to respond to your flood or storm damage emergency. We are proud to be an active member of the Panama City community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Call SERVPRO of Bay County today at (850) 785-1077!

Hurricane Preparedness - Supply List

9/23/2019 (Permalink)

SERVPRO of Bay County provides 24 hour storm damage restoration service from Hurricanes in Panama City, Panama City Beach, Lynn Haven, and more.

Living in Bay County, our area is well aware of Hurricanes and the strong storms that cause life- and property- threatening hazards such as flooding, storm surges, and high winds. Restoring storm and flood-damaged properties is the cornerstone of our business. At SERVPRO of Bay County, our highly trained professionals use specialized equipment and advanced training to quickly restore your Panama City property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

However, preparation is the best protection against the dangers of a hurricane. Below we’ve compiled a supply checklist for essentials and necessities to be ready when a hurricane hits:

  • Water - at least a 3-day supply; one gallon per person per day
  • Food - non-perishable, easy-to-prepare
  • Battery-powered/hand-crank radio
  • Flashlights
  • Extra batteries - make sure you have an assortment for multiple devices
  • Candles
  • Lighters or matches
  • A well stocked first aid kit
  • Medications - at least a 7-day supply
  • Sanitation and personal hygiene products
  • Cell phone with chargers
  • Copies of important documents (medical info, proof of address, deeds, passports, birth certificates, insurance policies, etc.)
  • Family and emergency contact information
  • Extra cash
  • Maps of the area (just in case google maps is down)
  • Baby supplies (diapers, formula, etc.)
  • Pet supplies
  • Extra set of keys - house and car
  • Rain gear
  • Insect repellent
  • Camera for photos of home (before & after)
  • Tools and supplies for securing your home
  • Gas 

Call SERVPRO of Bay County today at (850) 785-1077!

Fire Safety Tips

9/12/2019 (Permalink)

SERVPRO of Bay County provides 24 hour fire damage assistance and restoration services in Bay County.

Make sure you and your family are safe from a fire by following these Fire Safety tips:

1. Install smoke alarms on every level of your home or business. Be sure they are inside bedrooms and outside sleeping areas.

  1. Be sure to test your smoke alarms every month. If they are not working, make sure to change the batteries and test them again.
  2. Put together a fire escape plan and practice with your family members twice each year so you are all prepared in the event of a fire.
  3. If a fire occurs in your home or business, get out of your home, stay out of the building, and call for help.

Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care.

Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.

Call SERVPRO of Bay County today at (850) 785-1077!

Hidden Water Damage

9/12/2019 (Permalink)

SERVPRO of Bay County makes it “Like it never even happened.”- serving areas such as Callaway, Laguna Beach, and Bayou George.

It’s the water you don’t see…

Even the smallest  water damaged areas have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly restoration in the future  is to handle every water problem as a real threat to your residential home or commercial property. SERVPRO® of Bay County has the professional equipment, highly-trained staff and proven experience to detect and dry hidden water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Bay County will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO® of Bay County to detect and find hidden moisture:

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing us to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Bay County can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and deodorized.
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

The bottom line? SERVPRO® of Bay County has the training and equipment to make it “Like it never even happened.” Call SERVPRO of Bay County today at (850) 785-1077!

Wood Fireplace Safety

9/12/2019 (Permalink)

SERVPRO of Bay County provides 24 hour fire and water damage restoration service in Bay County! Stay safe with these wood fireplace tips!

Even in Florida, during the late Fall and Winter months, homes begin to light up their fireplaces to keep warm. Use these wood fireplace safety tips to ensure your fireplace is burning brightly, but more importantly, safely.

1. Only Burn Dry, Cured Wood

That means logs that have been split, stacked, and dried for eight to 12 months. You may cover your log pile on top, but leave the sides open for air flow.

Hardwoods such as hickory, white oak, beech, sugar maple, and white ash burn longest, though dry firewood is more important than the species. Less dense woods like spruce or white pine burn well if sufficiently dry, but you’ll need to add more wood to your fire more often, according to the Chimney Safety Institute of America (CSIA).

2. Burn Firewood and Only Firewood

Construction scraps, painted wood, or other treated wood releases chemicals into your home, compromising air quality. Log starters are fine for getting your wood fireplace going, but they burn very hot; generally only use one at a time.

3. Close the Damper When Not Using Your Wood Fireplace

This will prevent warm indoor air -- and the dollars you’re spending to heat it -- from rushing up the chimney.

4. Keep Bifold Glass Doors Open When Burning a Fire

This will allow heat to get into the room. On a factory-built, prefab wood fireplace with a circulating fan, keep doors closed to prevent unnecessary heat loss.

5. Install Carbon Monoxide Detectors and Smoke Detectors

Place them near your wood fireplace as well as in bedroom areas.

6. Get Your Chimney Cleaned Twice a Year

If you burn more than three cords of wood annually, this is a must-do. A cord is 4 feet high by 4 feet wide by 8 feet long, or the amount that would fill two full-size pickup trucks.

7. To Burn a Fire Safely, Build It Slowly, Adding More Wood as It Heats.

Keep the damper of your wood fireplace completely open to increase draw in the early stages. Burn the fire hot, at least occasionally—with the damper all the way open to help prevent smoke from lingering in the fireplace and creosote from developing.

These tips provided by houselogic.com

Call SERVPRO of Bay County today at (850) 785-1077!

Giving Back to a Tim McGraw Superfan

8/22/2019 (Permalink)

Nikki when she found out she won tickets to Pepsi's Gulf Coast Jam to see Tim McGraw!

SERVPRO of Bay County is always trying to give back to our community in different ways! So, we wanted to share this story with you that absolutely touched our hearts.

We are a proud sponsor of the Veterans and First Responders luncheon. During the luncheon our Marketing Manager, Talena, gave away Gulf Coast Jam tickets as door prizes. The first winner was in tears when she was given the envelope. Talena asked, “Are you excited?” and she replied, “You have no idea, we have an adult daughter that is paraplegic and wants to see Tim McGraw, and we just can’t afford tickets this year.”

After the luncheon, the Mom called Talena to claim her prize. Talena and the Mom went on to talk about her daughter, Nikki who is 27 years old, born with Cerebral Palsy, and has been in a wheelchair her entire life. Nikki is a major Tim McGraw fan and her obsession started at age seven when she first heard the song, “Don’t Take the Girl.”


At the time, Nikki was away at camp so Nikki was not going to learn about the Gulf Coast Jam tickets until the next Friday. “Make sure you are listening as we are sure we will hear her scream all the way from Altha!” said Mom. She then asked if we were selling tickets and Talena explained our sponsorship opportunity and asked if she needed more tickets. She replied, “Yes, one, because it takes two people to handle her and her wheelchair.”

Without hesitation, Talena told her SERVPRO of Bay County has her third ticket covered.

SERVPRO of Bay County provides 24 hour storm, fire, and water damage restoration service in Panama City, Panama City Beach, Lynn Haven, Southport and more.

5 Ways to Prevent Mold in Your Commercial Business

8/17/2019 (Permalink)

SERVPRO of Bay County provides 24 hour storm, fire, and water damage restoration service in Panama City, Panama City Beach, Lynn Haven and more!

Mold in your building may be the last of your worries while operating your commercial business in Bay County, Florida. It’s important to keep in mind that some mold, over time, may cause structural damage to wood along with damage to furnishings and finishes. It could also take a toll on your staff's health if not taken care of properly.

Use the following tips to help prevent mold growth in your business:

#1: Clean Out the Fridge

It can be difficult to keep track of shared refrigerators. Some people will always remember to clear out their leftovers, others won’t. Old food storage containers are a perfect breeding ground for mold. Over time, mold can travel to the shelving and even outside the refrigerator. Consider instituting an office refrigerator policy. If something is left in the fridge by a certain time each week, it goes in the garbage.

#2: Look For and Repair Any Leaks

Leaks from plumbing, windows, roofs, and more can lead to significant water damage in your business as well as an increased risk of mold growth. If you aren’t regularly inspecting your property, it’s easy for these leaks to go unchecked until they create a larger, more costly problem. Watch for telltale signs of a leak such as lower water pressure; wet spots on the floors, ceilings, or walls; and condensation around window sills and in attic spaces.

#3: Run a Dehumidifier

Leaks aren’t the only way for moisture to accumulate in your business. High humidity levels can lead to moisture and mold as well. On hot days, fans can cool you off, but they don’t do much for humidity levels. Run dehumidifier to cut down the humidity in the building.

#4: Clean Out Trash Cans

While you might switch out the liners regularly, can you remember the last time you washed out the trash cans? It’s easy for bits of food and condensation to sneak beneath liners into the can, which is all mold needs to grow. Try washing out office wastebaskets about once a month to prevent mold growth.

#5: Take Care of Your HVAC System

Your HVAC system can quickly distribute mold spores throughout your building if there is a problem. Make sure your HVAC system receives regular inspections. Sometimes moisture condenses inside air ducts which can lead to mold growth inside the ducts. Make sure to keep the HVAC drip pans clean and unobstructed. And, don’t forget to replace your filters as needed.

Call SERVPRO of Bay County today at (850) 785-1077 if you need assistance with mold, water, fire, or storm damage to your residential home or commercial business.

Did You Know We Offer Commercial Duct Cleaning?

8/16/2019 (Permalink)

SERVPRO of Bay County provides 24 hour restoration and cleaning services for commercial businesses in Panama City, Lynn Haven, and surrounding areas.

Whether you need cleaning for a commercial office or require industrial cleaning services, SERVPRO of Bay County can help. Along with deep cleaning flooring and carpets, did you know you can rely on us for commercial duct cleaning as well? That's why SERVPRO of Bay County is your one-stop shop for restoration and cleaning services.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the duct work of your commercial business.

If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminants.

SERVPRO of Bay County can routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. Our professional team will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

Additionally, make sure to keep the HVAC drip pans clean and unobstructed. And, don’t forget to replace your filters as needed.

Call SERVPRO of Bay County today at (850) 785-1077 if you need assistance with mold, water, fire, or storm damage to your residential home or commercial business.

What to do in a Power Outage

8/15/2019 (Permalink)

SERVPRO of Bay County provides 24 hour storm, fire, and water damage restoration service in Panama City, Panama City Beach, Lynn Haven and more.

The Bay County area has experienced it’s fair share of power outages. Extended power outages may impact the whole community causing lasting effects. It’s important to know what a power outage can do and how you can prepare and protect yourself.

A power outage may:

  • Disrupt communications, water, and transportation.
  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.
  • Cause food spoilage and water contamination.
  • Prevents the use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep any freezers and refrigerators closed. The more you open them, the cold air gets out.
  • Only use generators outdoors and away from windows.
  • Do not use a gas stove to heat your home.
  • Unplug any appliances and electronics to avoid damage from electrical surges.
  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.
  • If it is safe to leave your home, go to an alternate location for heat or cooling.

PREPARE NOW:

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

Call SERVPRO of Bay County today at (850) 785-1077 if you need assistance with storm damage to your residential home or commercial business.

Condensation from your HVAC Can Cause Water Damage

8/13/2019 (Permalink)

During the warmer months, you are most likely to be running your HVAC more than ever to keep it cool in your home or business. Because of this, your HVAC creates plenty of condensation. That water needs somewhere to go and it’s easy for those lines to become clogged very quickly. This can cause your emergency line to either break or your drop pan to overfill. So what are you supposed to do if this happens and causes water damage?

  • First, call your HVAC company to service your unit. This is probably the easiest and most efficient method, however you will have to pay for the service.
  • Make sure you check your primary condensation line is slowly dripping water when your HVAC is on. This is usually located near the ground outside the home located in an  area of high foot traffic.
  • If your primary line is not dripping check the secondary line, usually located somewhere like above a window or door.
  • If the primary, or both lines are not dripping while the unit is on, that means there is blockage. Find a way to flush out or remove the potential blockage. The cleanout will usually be located close to the HVAC main unit. Make sure you thoroughly research how to properly clear your lines before attempting to!
  • Check your HVAC unit drip pan, make sure it has no holes or rust around it. If it is damaged you may need to replace it.

If you have experienced issues with water damage due to your HVAC leaking, call SERVPRO of Bay County today at (850) 785-1077!

Top 100 Team

8/10/2019 (Permalink)

Top 100 Franchise SERVPRO of Bay County

Customers often ask Why? Why choose this company or that company? You may ask Why choose SERVPRO of Bay County. SERVPRO of Bay County is a growing team of professionals that take great pride and work hard to serve the Bay County area. the SERVPRO Franchise system has nearly 1800 Individually owned and Operated Franchises and SERVPRO of Bay County has proudly been in the Top 100 for three consecutive years. Their 2018 ranking is #47 in the company. This doesn't come easy and owners Sean and Kellie Grier know they have a special team made up of diverse talents. The Griers are happy to invest in their people, their community and their business giving their employees the tools they need to continue to serve the Florida Panhandle well. This is evident through knowledgeable employees, community involvement and an ever growing franchise. SERVPRO of Bay County looks forward to serving Northwest Florida for many years to come.  

Water Damage in Commercial properties

8/10/2019 (Permalink)

Large amounts of equipment needed for this Commercial Water loss

Commercial properties in the Bay County area can be assured that SERVPRO of Bay County is ready to serve them no matter the size of their water disaster. Whether it's a room or two, several floors in a high rise or an entire building we are ready to help and have the equipment and personnel to do the job. 

SERVPRO of Bay County has an impressive resume' of commercial jobs that they have performed in Bay County. The SERVPRO Bay County team is a qualified large loss team and also travels to help other teams with both equipment and professional experience. 

SERVPRO of Bay County is always here to help with your water damage needs. If you would like more information on how SERVPRO of Bay County can help your commercial property after a disaster or how to prepare before a disaster please call 850-785-1077 or email us info@SERVPRObaycounty.com.

Keep Your Pets Safe During a Fire

8/5/2019 (Permalink)

SERVPRO of Bay County provides 24 hour fire and water damage restoration service in Panama City, Panama City Beach, Lynn Haven, Southport and more!

Pets are family, too!

At any given moment, a fire emergency can take place in the Bay County area, and though unexpected; it can be instrumental to already have a strategy in place for everyone, pets included, in your home to evacuate and meet in a safe location. While you should always be most focused on keeping yourself and your family safe, you can be better prepared to keep your pets safe during a fire emergency by following these safety tips:

Practice Evacuating 

In the confusion and fear caused by a fire, it can be hard to think of everything you need to do at that moment. If you already have a plan in place and practice it a couple of times, you can be more prepared to handle a fire emergency. This can not only be helpful for pet safety, but also for the safety of everyone in your household. 

Notice Your Pets Location 

An important part of the planning process can be knowing where your pets spend most of their time. It can be especially helpful to take note where they hide when frightened, maybe during a thunder or lightning storm.You don’t want to put yourself or your family at risk by spending too much time searching for your dog or cat during a fire emergency. 

Keep Any Collars and Leashes Nearby

Fire emergencies can be especially frightening to pets. By keeping their collars, leashes, or carriers handy, you can more easily lead them safely out of the house. If you are unable to find your pets, it can be easier for the fire department to get them out if they are wearing collars. It can be a good idea to hang leashes by the door that you are planning to evacuate through.

Have Fire Damage? Call Us Today (850) 785-1077

Grilling Safety Tips

8/3/2019 (Permalink)

SERVPRO of Bay County provides 24 hour fire and water damage restoration service in Panama City, Panama City Beach, Lynn Haven, Southport, and more.

The summer months are the prime cookout season. Many of us are lighting up the grills with our favorite recipes. Unfortunately safety is usually the last thing that come to mind when gearing up for a backyard barbecue. There’s an average of 9,600 grill-related fires in the U.S every year. So, brush up on the tips for safely using charcoal and propane grills to prevent any type of fire safety hazard or fire damage.

Inspect the grill for wear & tear

Has it been awhile since you last used your grill? Be sure to check it for any damage, broken parts, or rust. Same goes for a fuel tank – if it’s beat up with rust, dents or cracks, it’s at risk for explosion and you need to replace it.

Check for leaks

You should inspect the valve and hose that run from the fuel tank for any leaks by making a solution with water and soap, then sprinkle it onto the valve hose. Turn on the gas, but DO NOT ignite the grill, and watch for any  bubbles that form. If there’s a leak, repair or replace parts before using your grill again.

Grill away from structures 

The heat of the grill can melt siding, cause smoke damage or grease stains, and may even ignite any dry grass, leaves, branches, shrubs and decks. Leave plenty of space on all sides of the grilling area and make sure there’s nothing overhead that can melt or catch fire.

Light the grill properly

How to light a gas grill:

  • Step one: open the grill.
  • Step two: turn on the gas via the valve on the propane tank.
  • Step three: light the grill using the grill’s quick ignition switch or a match (this final step depends on the make and model of your grill). Once your burners are functioning, you’re ready to grill.

How to light a charcoal grill:

  • Open the grill vents – there’s usually one on top of the grill and one on the bottom.
  • Place newspaper at the bottom of the charcoal chimney, then fill the rest with charcoal and light the newspaper. The newspaper will act as kindling for the charcoal, which will burn hot for several minutes before reaching an ashy-white condition appropriate for cooking.
  • Once the coals reach temperature, you can pour them out into the bottom of the grill, below the cooking grates. Check the manufacturer’s instructions for any specific indications and use an oven mitt to protect yourself from burns.

Be ready to put a fire out

Grill fires often contain grease, and these types of cooking fires CANNOT be put out with water. In fact, water makes grease fires worse. Instead, have a dry chemical fire extinguisher nearby. If a spark from your fire ignites something nearby and there’s no cooking grease or oil involved (for example, if a charcoal ember catches some dry leaves) then you can use water to prevent it from spreading. You may want to have your garden hose or a bucket of water at the ready just in case.

Have Fire Damage in Panama City, Lynn Haven, Southport, or surrounding areas? Call Us Today (850) 785-1077

Smoke & Soot Cleanup

8/3/2019 (Permalink)

SERVPRO of Bay County provides 24 hour fire and water damage restoration services in Panama City, Lynn Haven, Southport, and surrounding areas.

Smoke and soot is very invasive and can penetrate various cavities in your home, causing damage you can not see. Our smoke and fire damage expertise allows us to inspect and accurately assess the scope of the damage to develop a comprehensive plan of action.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

Believe it or not, there are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before the restoration process begins, SERVPRO of Bay County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions at your home or commercial business.  Our professional team has the equipment, expertise, and experience to restore your fire and smoke damage.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (850) 785-1077

Conditions in Bay County Might Be Right For Mold

7/1/2019 (Permalink)

SERVPRO of Bay County knows what to do if mold grows in your home.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Bay County to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, Call Us Today (850) 785-1077!

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Bay County for mold remediation services.

SERVPRO of Bay County is the Fastest to Help with Water Damaged Property

6/7/2019 (Permalink)

SERVPRO of Bay County provides 24 hour fire and water damage restoration service for Panama City, Panama City Beach, and the surrounding area.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Bay County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Bay County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Bay County

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Bay County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – SERVPRO of BAY COUNTY

Bay County 24 Hour Emergency Water Damage Service

5/1/2019 (Permalink)

SERVPRO of Bay County provides 24 hour fire and water damage restoration service in Panama City and surrounding areas

SERVPRO of Bay County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - (850) 785-1077 - We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Bay County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Bay County

SERVPRO of Bay County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Water Damage? Call Us Today (850) 785-1077

Hurricane Season Begins June 1st and SERVPRO is Ready!

4/23/2019 (Permalink)

Our highly trained crews are prepared for the hurricane season.

SERVPRO of Bay County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Bay County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (850) 785-1077

When the Brand Counts

4/16/2019 (Permalink)

When the brand counts reach out to the local company with the large brand name. Call SERVPRO of Bay County so you can count on a local family owned and operated business that has 50 years of branding behind it. SERVPRO of Bay County is proud to be a member of a large family of franchises that believes in helping each customer experience what it means to have their home or business be "Like it never even happened."

The team at SERVPRO of Bay County takes pride in being a part of something larger than themselves as they strive to achieve larger goals each day. At SERVPRO of Bay County the brand is where it all started, and a rich tradition keeps the brand and the company strong.

Call us today for all your restoration needs: 850-785-1077

Michael Brings Mold

4/12/2019 (Permalink)

SERVPRO of Bay County to the resuce! Mold located at a local financial institute in Bay County Florida

Bay County along with several surrounding counties still recovering from Hurricane Michael are now dealing with yet another hit, Mold! 

Leave water and organic matter alone together in the right environment and you get an unwelcomed guest.  Mold growth causes many challenges and needs to be taken care of as soon as possible to avoid further damage to your home.  If you suspect mold in your home, it is recommended to call for an air quality test that will let you know if you indeed have mold.  This inspection is required by most insurance companies before any mold remediation can take place.  This test along with a post-test will give you the assurance that the mold has been reduced to normal levels.

SERVPRO of Bay County comes in after the pre-test is done to contain, clean and tear out if necessary, using industries standards.  Once cleaning is done, and the post-test preformed you are then ready to build back if any tear out was required. 

Even though these last four months have been filled with challenges we face them together and a little mold won’t slow us down.

Rebuilding our SERVPRO home after Hurricane Michael

4/12/2019 (Permalink)

1403 Florida Blvd

October 10th was just 2 days before SERVPRO of Bay County was to paint the walls of their brand-new building. This new building was something the Bay County team had worked hard to achieve. The warehouse would be triple the size, the parking lot was larger and fully paved, the offices were newly remodeled, and a brand-new conference room was built. New paint meant we were very close to moving in. However, October 10th2018 the residents of Bay County Florida woke up to the weather Channel forecasting Hurricane Michael to not only be a direct hit but also a Category 4 storm.

Like so many others in our community when the storm passed, we found our new building destroyed. The winds had ripped through 1403 Florida Avenue leaving bent and broken steel beams and metal flapping in the wind. The walls that were ready for paint were now wet and ruined. The SERVPRO of Bay County team was clearly disappointed but we didn't have time to focus on our loss, our community needed us to help them with the water and destruction in their homes and commercial properties.

As our SERVPRO of Bay County teams worked hard, long, demanding hours to help rebuild our Bay County community it became apparent our office building would have to wait. In the mean time we worked out of a 20x20 tent a mobile office and for some it was out of our homes and cars.

We are happy to say that 6 months after the devastation we have moved into our new building. It is beautiful and we are so grateful to have a business home.

We invite you to visit us at 1403 Florida Ave, Panama City Fl 32401, we’d love to give you a tour.

IICRC Certified Firm

3/7/2019 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Bay County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

If you would like to schedule service for your home or business, please call today! (850) 785-1077

Restoring Bay County Commercial Properties After Hurricane Michael

2/22/2019 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Water damage at Bay County commercial properties, due to Hurricane Michael, have been complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.  

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Bay County

Serving you since 1967, SERVPRO of Bay County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you would like to schedule service for your home or business, please call today! (850) 785-1077

Aftermath of Michael

2/15/2019 (Permalink)

Looking around Bay County three months after the storm of a lifetime still looks like a war zone.  Although to those of us that live here, it is far less brutal than three months ago. However, it is still a reminder of just how lucky we are to have survived. 

As a franchise, we are still in high gear helping our neighbors overcome the challenges that come with a storm this size, but it has put our own needs on hold.  Before the storm SERVPRO of Bay County was in the process of moving to a new building that would house community educational programs as well as our growing staff.  Like many others, we found ourselves with a completely demolished building that had to be completely rebuilt.  We are still conducting business in tents, trailers and out of our cars.  You would think that this would wreak havoc on our morale but just the contrary,  the troops pulled together and are stronger than ever. 

We look today at an almost complete, shiny, new building ready for the eagerly awaiting people that are proud to call themselves SERVPRO Soldiers.  They are still fighting the good fight to get our community back to “Like it never even happened."

Bay County Residents: Follow these Mold Safety Tips if You Suspect Mold

2/13/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.  

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Bay County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services:

SERVPRO of Bay County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (850) 785-1077

Smoke and Soot Cleanup in Your Home or Business

2/8/2019 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Bay County Home or Business.

Smoke and soot is very invasive and can penetrate various cavities within your home or business, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Bay County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (850) 785-1077

Blankets of Love

1/21/2019 (Permalink)

SERVPRO of Bay County giving out blankets of love to Hurricane Michael survivors.

On a cold day in December the SERVPRO family is found handing out green love with some warm blankets and some delicious hot chocolate.    What is all this about you ask? On October 10th, 2018 Hurricane Michael paid a visit to the Florida Panhandle and forever changed the landscape and lives of this coastal community.  That is when the employees of SERVPRO of Bay County jumped into action doing their jobs and working round the clock to accommodate the enormous amount of homes and businesses that desperately needed our help. Our SERVPRO family did not stop there, they were constantly trying to find new ways to help.  A suggestion was made that our group become involved with Hope and Healing.  This event sponsored by City of Panama City and other volunteers was to provide hope through food, clothing and toys for Bay County families. We jumped at the chance to help, and hence the green blankets of love.  Over 1000 families were assisted during this event. Providing love and a little hope to the community we call home. SERVPRO of Bay County employees left feeling they received more than they gave.  Now that's a warm feeling!

Dehumidifying Your Home

4/17/2018 (Permalink)

When you live in Northwest Florida, humidity is inevitable. The warm weather we enjoy so much is saturated by a significant amount of water, which generates the excessive moisture around you. While many fear what the humidity means for their hair or their skin, have you thought about what it means for your home?

In humid climates, homes run serious risk of damage from collecting all of the moisture the air carries. A common result of high humidity levels in your home is mold. Mold grows quickly in warm, damp conditions and can fester into an entire colony within 24 hours of their spores attaching themselves to surfaces and feeding. As mold grows and spreads throughout your home, allergens and irritants are released into the air which creates a dangerous situation for you and your family. The allergens and irritants can become toxic, causing respiratory problems and other health issues.

That’s why it’s critically important to take steps in preventing mold growth in the first place. We recommend starting with a dehumidifier for your home. Using a dehumidifier will help you maintain optimal humidity levels that are both healthy and comfortable. Running fans, and checking up on your HVAC system will also help keep the humidity down. Make sure everything is running smoothly and functioning properly to help circulate air flow, and if you need help with an inspection you can always call SERVPRO of Bay County. We’ll also help check your vents, filters, and make sure everything is in good working condition.

If you do discover mold growing in your home, it should be dealt with immediately - it can be harmful to your home and your health. Call SERVPRO of Bay County at 850-785-1077 and our quick response team will be there to begin the mold remediation process right away.

Is Your Bay County Home Storm-Ready?

3/21/2018 (Permalink)

As anyone who lives here knows, springtime in Bay County brings beautiful sunshine as well as strong rain and wind storms. With weather that can switch so quickly between the two, it’s important to make sure your home is storm-ready, prepared to handle and withstand unpredictable conditions.

It’s always a good idea to conduct a home and ground inspection before weather conditions take a turn for the worst. Things like leaky roofs or windows can be very problematic in the midst of heavy rainfall and strong winds, so checking them and making sure they are all fitted correctly is a critical step to take.

Checking for loose shutters and trimming back any trees or shrubbery that may be surrounding your home is another good way to get it storm-ready. Shutters, tree limbs, and other loose debris can get picked up by wind and thrown in any direction, including towards your house. Also inspect any drainage areas near or around your home, clearing them of any debris that may be creating blockage. This will help reduce chances of flooding your property during a storm.

Another thing to consider when preparing your home for a storm is what kind of system to have in place that will allow you to communicate with your loved ones and receive weather updates. In some cases, storms can become strong enough to put your cell phone’s service signal at risk, so it’s good to be prepared and have an alternative form of communication in place.

And as always, in the event of storm damage SERVPRO of Bay County is here to help. We’re available 24/7 and ready when you need us. Give us a call at (850) 785-1077.

Keeping Your Home Safe From Storm Damage

2/15/2018 (Permalink)

Storms are dangerous forces of nature that can be brutal, unpredictable, and strike without warning. Because they wreak such serious havoc, it’s important to take measures in keeping your home safe from potential storm damage.

So what can you do to be prepared? For starters, perform a full inspection of your home and its surrounding premises. You can do this personally or professionally. Check for leaks in your roof or windows, and make sure all exterior doors and windows are fitted correctly. Any cracks or gaps can lead to big problems during storms, so it’s important to fix up any you may find right away.

Next, check the condition of your shutters and rain gutters. Make sure they are sturdy and tight. If any are loose, get them fixed and tightened right away. Loose shutters and gutters can become dangerous in a storm because they are unstable and in some cases they can rip away from your house and blow around as debris. The same goes for any unstable large trees or loose tree limbs. Consider trimming back trees with any unhealthy looking branches that could be torn off in a storm.

If your home is older and has a drainage ditch in front of the property, inspect the area around it. Remove debris, dirt, and anything else that could obstruct that flow of water. This will prevent any blockage and clogging that could cause flooding.

Finally, have an emergency plan in place for your family to help ensure their safety in the event of a storm.

When a storm does hit, SERVPRO of Bay County has your back. We’ll take care of any emergency repairs or restorations your home may need. Give us a call at 850-785-1077

Away on Vacay: Preventing Water Damage

2/5/2018 (Permalink)

Lots of things can go wrong in your home while you’re on vacation, most commonly leaks and water damage. Read our steps below to learn how to help prevent and reduce the risk of water damage when you’re away:

Check for Leaks

Before you leave on vacation, be sure to check around your house for any leaks. Pipes under sinks, your water heater, anything resembling rust, cracks, or other damage. It’s important to check the seals around your windows and the exterior of your home as well. If you find any leakage, be sure to fix it right away so everything can be repaired and in good condition before you leave.

Inspect Appliances

Important appliances such as your dishwasher, washer/dryer, and refrigerator are all connected to your home by hoses. If these hoses are damaged in any way, they can cause major water damage to your home. Inspect your appliances and, if needed, replace their hoses prior to leaving on vacation.

Clean Your Gutters

Cleaning leaves and other debris out from your gutters before taking a vacation is an easy way to prevent potential blockage and build up. To learn more about the advantages of clean gutters, click here.

Turn Off the Water

Whenever you leave your home for an extended period of time, it’s important to turn off the water main and make sure the pipes are completely drained. This will stop any water from continually leaking in your home while you’re away. Simply run the water and flush your toilet after you turn off the water.

Have Someone Check on Your Home

Coordinate to have someone come over and check on your home while you’re away. Having a friend, neighbor, or family member keep an eye on your property can help keep it in good shape, and they can notify you immediately if something goes wrong.

With these tips, you can truly enjoy your vacation with the peace of mind that your home is safe from any potential water damage that could occur in your absence. If your home does suffer from water damage, call our team at SERVPRO of Bay County. We can help remove, repair, and restore any damage to your home.

Advantages of Hurricane Shutters

1/31/2018 (Permalink)

Living in Florida where hurricane season occurs annually, it’s important to be prepared. When these dangerous storms hit, they can cause major damage to everything in their path. One safety precaution we recommend taking is installing Hurricane Shutters for your home because they offer many advantages in times of crisis:

Prevent Glass Breakage - When hurricane shutters are properly placed and installed over your glass doors and windows, they shield the glass from being broken by harmful wind, rain, and debris.

Reduce Risk of Injury - Broken windows welcome flying debris (including broken glass) into your home where your family may be seeking shelter. Without hurricane shutters, the combination of negative pressure, high velocity wind and violently circulating materials can enter into your home can cause serious injuries and even death to those caught in the crossfire.  

Easy Operation - After hurricane shutters are installed, they are designed to be simply maneuvered by one person. This makes them easy to operate, and one less thing to worry about when dangerous storms hit.

Resale Factor - Hurricane shutters on your home can actually help increase its value on the housing market. They’re a feature prospective buyers will appreciate and can take comfort in.


Peace of Mind - Ultimately, installing hurricane shutters will give you peace of mind when a hurricane is imminent. You can take comfort in knowing you’ve taken the proper steps to prepare for the storm, and that the shutters will help keep your home and family protected.

Preventing Mold In Your Bathroom

1/30/2018 (Permalink)

Fighting mold in your bathroom? That’s because showers, sinks, bathtubs and toilets are each high producers of lingering moisture, creating the perfect environment for mold to grow in.

The good news is, there are preventative measures you can take to help combat mold growth in these areas, and stop it from spreading to the rest of your home:

  1. Make sure your bathroom is properly ventilated. Ventilation is key in regulating the amount of moisture in the air and keeps it from settling on surfaces where mold can grow. If you have a fan, make sure it is on or a window is open while you are showering so the steam can be directed away from the rest of the room.
  2. Once you finish taking a bath or shower, allow your bathroom fan to run for at least 30 minutes longer. This will give the air time to circulate.
  3. Mildew-resistant materials to the rescue! If you have a shower curtain or window curtains in your bathroom, make sure they are mildew resistant so mold can’t grow on them.
  4. Wipe down your shower often. Wiping down your shower after using it removes any lingering moisture that otherwise would have no place to go.
  5. Wash your shower curtain. Many people forget this one, but you should always wash your shower curtain at least once a month! Not only will it keep your bathroom looking fresh and clean, it will help remove any mold spores that could potentially grow and wreak havoc on the material.
  6. NEVER leave damp laundry on the floor. Or any laundry for that matter. When damp laundry is left on the floor, it creates the perfect breeding ground for mold spores. It also can ruin your clothes!
  7. Repair any water leaks. If any drains, faucets, or pipes are leaking water, it creates a constant source of moisture for mold to live on and grow from. Fix leaks immediately to reduce the chances of mold.

If you find mold, or suspect you may have mold in your home, give SERVPRO of Bay County a call and we will come inspect it for you. 850-785-1077

Cleaning Your Gutters After A Storm

1/26/2018 (Permalink)

While Bay County, Florida experiences its fair share of sunny days throughout the year, it also brings the occasional rainstorm. By dumping a high volume of water in a relatively short amount of time, it’s important to take precautionary measures to prevent any damage being done to your home from these storms.

One measure you can take is cleaning out your home’s gutters after a storm hits, and you can do it in three easy steps:

First, start by scooping out debris.Find a ladder and securely place it against your home so you are able to reach the gutters comfortably. Start at the end closest to the drain outlet and gradually working your way to the other end, removing loose debris as you go.

Second, use a hose to spray a steady stream of water through the gutters towards the drain outlet. This will help remove and stubborn dirt and debris that may still be holding on from when you were scooping.

Third, be sure to check your drain pipes for any blockage. In some instances, rainstorms can force material into the pipes, causing potentially severe damage. A good way to detect if your drain pipes are blocked is if you see a trickle of water rather than a flow coming from them. If this is the case, try using a hose at the top of the gutter and spray directly into the outlet to help clear any congestion.

Following these steps will help prevent your gutters from taking on damage from blockage and build up. If you experience any major damage, give SERVPRO of Bay County a call and our experts will be there to help you resolve and repair the issue. 850-785-1077

4th Quarter Business Excellence

1/17/2018 (Permalink)

"Our Fourth Quarter Business Excellence Award winner provides 24 hour emergency fire and water cleanup, mold, and biohazard remediation, as well as complete rebuild services on residential and commercial buildings.

It all started in 2003, when Sean and Kellie Grier turned their dream into a reality. It was their vision to grow a company that would not only provide jobs for citizens of Bay County, but most importantly, provide careers. Careers that not only provided a living, but that would grow families, and better our community.

As many dreams do, this one started small, with just a few vehicles and a handful of employees. It took a lot of hard work, dedication, and a little luck but eventually, it grew into a successful business that currently has a fleet of vehicles, 35 employees, and 3 buildings. This growth has enabled the company to travel to other communities in time of disaster, and help with, as well as achieve “Large Loss Team” status. They were named one of the companies Top 100 franchises out of 1,700 in 2016 and 2017.

Sean Grier will be the first to tell you that he couldn’t have done it on his own. He strongly believes in teamwork and is involved in all aspects of the business. It’s his hands on approach that he is most admired for among his staff.

This company has been a supportive member of the Beach Chamber for 8 years. Members of their team are very active in our Ambassador program, as well as our IdeaCamp and Women’s Symposium committees.

This organization is a valued member and we are proud to present them with this award this morning. The 2017 fourth quarter Business Excellence Award goes to SERVPRO of Bay County"

-PCB Chamber of Commerce

3 Early Signs of Mold Growth

1/16/2018 (Permalink)

It’s no secret that mold is one of the most hazardous forms of damage that can happen to your home. It infiltrates homes easily, grows rapidly, and can be harmful to your house and your health. If you’re worried about finding mold in your home, be on alert and look for these three signs that could indicate early stages of mold growth:

1. The first indicator of the presence of mold are water spots. Any surfaces dampened by water create the perfect environment for mold to flourish. Water spots that begin appearing on your walls, ceiling, or floors should be a major red flag. Wherever you see water spots, try finding the source of the moisture causing them and get it taken care of as soon as possible.

We recommend hiring remediation professionals like our team here at SERVPRO of Bay County to help fix the problem as well as take preventive measures to keep it from happening again.

2. The second sign to look for is discoloration. If you find spots of discoloration on surfaces of your home, it could mean fungus is growing. If there is a green or black tint to it, mold is even more likely

3. Third, mold can cause a bad smell. Depending on the type of mold and how fast it is growing, the aroma could be strong or faint, can smell pungent, musty, or earthy. If you experience any of those smells coming from your home, it needs to be inspected.

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When mold is ignored, it becomes harmful and dangerous. It’s important to take action immediately in removing it in order stop the infestation and prevent future spreading. If you have mold in you home, call us today for our remediation services.

Tips For Keeping Your Water Bill Low

1/11/2018 (Permalink)

We’ve talked a lot about how to prevent and reduce the risk of water damage in your home, but what about reducing the cost of water in your home?

Here are a few tips from our team of experts here at SERVPRO of Bay County that will help you keep your water bill lower while helping your home and the environment in the process:

1. First and foremost, it’s important to identify and then fix any water leaks you may have. Not only can leaks potentially drain thousands of gallons worth of water, they can lead to major water damage problems for your home. Check faucets, drains, and plumbing around the house to look and listen for any signs that could indicate a leak. If you find one, get it fixed right away!

2. Use your dishwasher! That’s right – running a full load of dishes in the dishwasher is actually a much more efficient use of water than washing dishes individually by hand. The key here though is running a full load, that’s how you’ll get the most out of your water usage.

3. Take shorter showers, or switch to a low-flow shower head. Reducing your shower time by even a couple of minutes makes big cuts in the amount of water you use from month to month. As an alternative, low-flow shower heads use 2.5 gallons per minute, which according to the US Department of Energy could end up reducing you water bill by 25-60 %, saving you a significant amount of money in utility bills.

4. Insulate your water pipes. One trip to the hardware store for some foam insulation cut in the shape of a pipe and your half-way there! Taping insulation to your water pipes will help them heat up water faster, which in turn means less time running water from your sink or shower waiting for it to warm up.

5. Limit your use of the garbage disposal in your kitchen sink. Instead, scrape whatever excess food that’s on your dishes into the trash, then place them in the dishwasher – remember? We want a full load! Disposals use a lot of water to flush things down the drain, so reducing its use will reduce the amount of water you’re using in your kitchen.

With these tips to get you started, you should start seeing a drop in your water utility bill in no time. By being mindful of your water usage and aware of the condition your pipes, faucets, and appliances are in, you can help prevent any costly water leaks or damaging water spills.

National Mentoring Month

1/10/2018 (Permalink)

January is National Mentoring Month! Our very own SERVPRO of Bay County office manager Crystal Arnold is taking big strides for our Bay County community by participating with Big Brothers Big Sisters of Northwest Florida to help provide mentorship to youth.

Currently, roughly one in three children are growing up without a positive role model to look up to. By taking some time each week, Crystal is changing that statistic by spending quality time with Torrina, whom she has been matched with for over two years. Crystal and Torrina spend their time together taking trips to the local library, reading, cooking, and doing other fun activities.

We are so proud of Crystal and her efforts to help better the Bay County community and make a difference. If you are interested in becoming a mentor with Big Brothers and Sisters of Northwest Florida, call 763-KIDS.

To learn more about Crystal and Torrina’s journey, click here.

How To Safely Put Out a Grease Fire

1/10/2018 (Permalink)

Cooking is one of the leading causes of house fires in the United States. Often times, cooking fires are ignited by grease, which can be dangerous for both your home and the individuals inside your home. In an effort to keep everyone safe, here are our tips for safely containing and putting out grease fires in your kitchen:

1. DO NOT USE WATER! Trying to extinguish a grease fire with water can be catastrophic. Also stay away from flourbaking powder, or any other cooking powders that resemble baking soda or salt. While baking soda and salt can help (we’ll touch on this later), powders that merely look like them can have very different chemical makeup and will not react well to the grease. They can actually making the fire worse.

2. Cover the flames with a metal lid or cookie sheet. Do not remove cover until it has cooled. This will help contain the fire and suffocate the flames.

3. TURN OFF the heat source! When a grease fire starts, heat fuels it and can make the flames spread and grow stronger. Turning off the heat will cut that main source of fuel.

4. Here’s where the salt and baking soda come in. If possible, pour some salt or baking soda onto the fire – the substances will help smother the flame and significantly reduce its strength.

5. If none of the previous steps are successful in putting out the grease fire, spray the fire with a Class B Dry Chemical Fire Extinguisher.

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An important note - IF YOU ARE UNABLE TO EXTINGUISH THE GREASE FIRE, GET OUT. Please keep in mind that your safety and the safety of those around you is most important. A grease fire can become very dangerous very quickly. Evacuate, and once everyone is safely out of harms way, call 911. Do not re-enter your home until the fire has been contained by firefighters.

If your home is damaged by grease fire or any other type of disaster, SERVPRO of Bay County is ready to help with the restoration process. Give us a call at 850-785-1077.

Fun in the Sun Mud Run

1/8/2018 (Permalink)

SERVPRO of Bay County is proud to present along with partner Panama City Toyota the Inaugural Fun in the Sun Mud Run!

The heart and mission of Fun in the Sun Mud Run is to bring a new event to our community and its guests, giving us the ability to raise funds for Charity. 100% of the proceeds will “Help Charities overcome obstacles one at a time”.

We believe in and encourage by example the spirit of team work, and as a team we envision everyone pitching in to do the dirty work. We have a dedicated committee, a swarm of volunteers, eager sponsors and the support of Bay County Inc. Together we will provide a family friendly environment with entertainment for spectators and a challenging muddy course for participants

Find out more about our event by visiting Funinthesunmudrun.com or visit our Facebook page.

5 Common Causes of House Fires

1/5/2018 (Permalink)

Fire is one of the most hazardous types of damage that can wreak havoc on your home. While safety measures can be put in place to combat fire (like having a fire extinguisher handy or a fire alarm system installed), knowing what the common causes are can be a good first step in preventing fire.

Cooking Equipment

According to the National Fire Protection Association, cooking fires are ranked as the number one cause of house fires in the United States. It’s important to always be alert and aware when cooking in your kitchen, and to not leave items unattended. Pots and pans can easily overheat, food can burn, and any time large quantities of grease or oil are involved they can spray and splatter, taking only seconds to ignite into flame. Be sure to keep an eye on your cooking area at all times, and remove any combustible items like dish towels, paper towels and oven mitts so there are no flammable objects within range.

Electrical Equipment

Electrical fires are one of the most common threats homeowners face. From overloaded electrical outlets to malfunctioning appliances, fires can start quickly and grow strong. Be careful not to overload your circuits or leave lights on overnight, and if you can, start conducting an annual inspection of your home’s electrical systems. This will help you identify and locate any faulty wiring, damaged outlets or other issues your system may have.

Smoking

Smoking is a major contributor to house fires that occur in the United States each year. Lit cigarettes accidentally dropped somewhere in the home can quickly ignite its surroundings and build to dangerous levels of fire and smoke. The best way to significantly reduce the risk of this happening is to stop smoking altogether or by smoking outdoors. However, if you choose to smoke inside your home, take proper precautionary measures: don’t smoke in your bedroom or forget to extinguish your cigarette if you become drowsy. Use large, deep ashtrays, and keep them away from anything that will burn. And finally, check around for any fallen embers and properly dispose of them as soon as possible.

Dryers

This one may surprise some people, but your dryer could pose as a major hazard for your home if not properly maintained. When lint and dust build up over time, the dryer vent becomes clogged with highly flammable materials. When you run your dryer, it exposes the vent to high temperatures that can cause the build up to combust. Regularly cleaning your dryer’s lint trap and routinely inspecting the vent for blockage is the best way to avoid this potential danger.

Candles

Candles provide wonderful aromas and stunning ambiance to any room, but can be hazardous the moment you neglect them. Always blow out a candle before you leave a room – an unattended open flame is asking for trouble, and can quickly lead to a house fire. In addition to blowing it out, be sure to clear away any flammable materials from the vicinity of the candle prior to lighting it. Trimming the wick can also help reduce the size of the flame, better containing it.

If you are worried about any of these hazards that may exist in your home or have any questions, feel free to call our team of professionals here at SERVPRO of Bay County. We’ll be happy to assist you!

Red Flags to Look for When Buying a Home

1/3/2018 (Permalink)

Whether the house is ten years old, fifty years old, or brand new, it’s always important to look for red flags indicating signs of possible home damage that needs restoration before making your final decision. Nobody wants to make the mistake of buying a home, only to discover hidden problems later on that require expensive restoration services and maintenance.

Here’s what we recommend keeping an eye out for when considering a home to buy:

Potential Foundation & Structural Problems

A poor foundation can cost homeowners thousands of dollars to correct, making it one of the most expensive fixes you could potentially have. Be sure the walls, doorframes, and the house itself aren’t leaning in any way or cracked. Also, be sure to check if the yard and other land around the home slopes toward it. If it does slope, that could be a big indicator of damage – water can easily run and collect at the foundation of the house causing severe water damage and compromising its structural integrity.

Poor Drainage

Speaking of water damage, another big red flag when buying a home is how well its drainage system is working. Signs of a bad drainage system could include overflowing gutters, water stains on walls, cracking in the foundation, and pooling water around the yard. If any of these sigs are present, you’ll want to be cautious about that property and how prone it is to water damage if it’s not already experiencing the affects.

The Presence of Mold

Mold spells bad news for the home and your health. While not always easily detected, it’s important for any home to be inspected for mold prior to buying and moving in. Check areas like basements and attics, as well as drains around the house like showers and sinks.

Issues with Electrical Systems

This is where the age of the house comes into play. Electrical system issues can be some of the hardest red flags to detect, so we recommend testing light switches throughout the house while doing a walk through. See how well the lights are working and test the electrical yesterdays. You may even consider hiring a professional inspector to run diagnostics to make sure everything is up to code and avoid potentially hazardous and damaging problems to your home.

New Years Resolutions: Creating an Emergency Evacuation Plan

12/28/2017 (Permalink)

Emergency preparedness is key to keeping your family safe during a disaster

With the new year almost here, many find themselves at a time of reflection, renewal and resolution. As we prepare for the start of 2018, one resolution we recommend is creating an Emergency Evacuation Plan for your family and/or business. Having an Emergency Evacuation Plan in place both at home and at work can make the difference in keeping everyone safe when an unexpected emergency situation arises.

Here are some tips from SERVPRO of Bay County to help you prepare:

Have a Designated Meeting Place

In the event of a fire or other disaster, it’s important to have a Designated Meeting Place that’s close enough to your location to be easily accessible, but far enough away to be out of range of any danger. Make sure all individuals are aware of this meeting place, and are physically able to access it.

Design an Evacuation Route

Depending on the size and layout of your home or office, an Evacuation Route could have many variations. Make sure you plan safe routes for individuals to take based on their locations during a given moment when disaster could strike. Each route should lead to your predetermined Designated Meeting Place.

Consider Individual Needs

As you solidify your plan, take into account any individual needs that may require special attention. This could include care of children, pets, medical needs, and having necessary supply items. Discuss these needs with your family or employees, create emergency kits with required supplies, and assign responsibilities to members accordingly.

Learn Basic CPR Skills

It is not uncommon for individuals to get hurt during a disaster – they can become injured, faint, or worse. That’s why it’s important to know basic CPR skills in case lifesaving measures must be taken before paramedics are able to arrive. If possible, make sure each family or team member attends a CPR class.

Disaster can strike at any time, and the safety of your family and employees should be top priority when it does. Having an Emergency Evacuation Plan in place will help you be more prepared to handle any emergency situation that may occur.

If you are creating an Emergency Evacuation Plan for your home, ready.gov offers helpful resources to help you and your family prepare, including a downloadable Emergency Checklist.

If you are a business designing an Emergency Evacuation Plan for your company, follow the OSHA Emergency Action Plan guidelines here.

Mold: The Nitty-Gritty Facts

12/27/2017 (Permalink)

It’s safe to say the no one wants mold growing in their home. It’s a form of fungus that can run rampant and not only cause damage to your home but to your health. We’re laying out the facts about mold so you can keep your home and family safe this year.

Mold loves moist, warm, and humid environments.

So, basically all of Bay County, Florida. When mold spores land on spots that are damp, they start to grow by digesting materials around them.

There are four common indoor molds.

The first is called Alternaria, often found in damp indoor spaces likes showers and faucets. The second, Aspergillus, thrives on dust – think powdery food items and drywall. Cladosporium, the third common mold type, is a double threat growing in both warm and cool areas. This is the type of mold you would typically find on fabric and wood surfaces. The fourth mold is Penicillium, known for its blue and green appearance and often appearing on water damaged materials.

Mold grows FAST. 

The moment spores attach to an item they begin feeding, allowing mold to grow within a 24 to 48-hour period. It only takes 1 to 12 days for mold to colonize, which is why it’s important to remove it as soon as possible upon discovering it.

There are many ways for mold to get into your home. 

Although invisible to the naked eye, mold spores can be found everywhere indoor and outdoor. They can travel through the air or attach themselves to objects, pets, and even people. Mold only begins to grow and become a problem when the spores land somewhere with ideal environmental conditions. This usually means anywhere with warmth and moisture, such as windows where condensation builds up, areas where leakage and flooding has occurred, damp paper products and cardboard, insulation materials, and more.

Mold should be dealt with immediately.

With its rapid growth and harmful effects on both health and home, mold should be dealt with immediately and professionally to ensure its complete removal.

Merry Marvin the Elf!

12/21/2017 (Permalink)

Our Winning Entry!

It’s the time of year to spread some cheer!

Here at SERVPRO Bay County we did just that, asking several of our clients to help us out by being creative with our elf, Merry Marvin.

The challenge was simple: be as creative as possible by decking out Marvin in any way they wanted. Once they had done this and submitted their entries, we then turned to our loyal social media followers and asked them to vote for their favorite. After a week of voting, close polls, and fan favorites pulling away, a big congratulations was given to the Bay County School’s Maintenance Office, who were crowned the winners for their amazing creation.


We would like to thank everyone who participated with us, and wish you a happy holiday season!

Protecting Your Home From Rain Damage

12/12/2017 (Permalink)

Sometimes when it rains, it pours.

While rain water in and of itself doesn’t pose a huge threat, rainstorms that are heavy and occur over several days can expose your home to long-term damage. Here are a few steps you can take to reduce water damage risks:

Have A Healthy Roof

The best protection for your home in stormy weather conditions is your roof – think of it as your first line of defense. Make sure your roof is in good condition by looking for things like loose shingles, surface divots, soft spots, and cracks. Roofs that exhibit any of these can cause leaks, leading to potentially serious internal damage on your walls on ceiling. If you don’t see any problems with your roof but are still wondering if it’s up to standards, it never hurts to call a professional to come out and give it an inspection.  

Inspect Your Gutters

Having well running gutters in place can be critical when experiencing heavy rainfall. Gutters help keep water off your home’s walls, so it’s important to keep them clean and clear of debris.

Direct Water Away from Your Home

This may seem like an obvious one, but that doesn’t make it any less important. Directing rainwater runoff away from the foundation of your home prevents the formation of puddles around it. As water seeps into the ground, it can crack your foundation, creating an opening for more water to get in and attract mold and mildew. Downspouts that direct water five to ten feet away from your house play a big role in preventing that kind of damage.  

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Following these steps will help you keep your home safe and protected from water damage during the rainy season. As always, if you do experience any type of water or storm damage, give us a call and our response team will be there to fix it in no time.

Tips For Avoiding Holiday Hazards

12/1/2017 (Permalink)

The holidays are a time for celebration! However, between delicious meals together, reindeer games, and bright decorations, the holiday season can also be a time for hazards in your home. Here are a few tips to reduce your risk of property damage this winter:

  • If you bring home a tree to decorate, make sure its placed far away from any heat source, such as a fireplace, radiator, heat vent, lights or candles. Also, be sure to keep the base filled with water so the tree doesn’t dry out – this will significantly decrease the chances of it catching on fire from any of the sources previously mentioned.
  • Stringing up lights? Check both your indoor and outdoor lights for any damage. Additionally, if you are using lights outdoors, be sure they are labeled suitable for exterior placement and that they are plugged into a ground-fault circuit interrupter protected receptacle.

  • When it’s time to turn in for the night, remember to switch OFF all lights and decorations around the house. Not only will this help you save on your utility bills, it will reduce the risk of any electrical malfunctions that could occur while you’re asleep.

We hope you find these tips useful, and wish you a wonderful, safe holiday season! 

Honoring Our Heroes!

9/22/2016 (Permalink)

Do you remember where you were when the United States stood still?  A moment in time that changed the way we as Americans viewed our lives.  September 11, 2001 was forever burned into our minds as a day when thousands lost their lives, but in the horrible tragedy heroes emerged.

On September 10th, 2016 SERVPRO of Bay County and others gathered to pay tribute and honor those that lost their lives and those that showed great heroism.  The 9/11 Memorial Stair Climb brings together thousands of Bay County citizens as well as Fire Fighters and their families from all over the country to remember our fallen.   Participants, fire fighters, police officers and other public officers in full gear took each step remembering those that lost their lives in the Twin Towers. 

SERVPRO of Bay County was pleased to be a sponsor again this year for such a heartwarming event and we are honored to work every day with some of the heroes that keep our community safe.

We as a nation will never forget what happened on that fateful day, but out of such loss comes a nation stronger and more determined than ever to protect our freedom.

Honoring Our Heroes!

9/22/2016 (Permalink)

Do you remember where you were when the United States stood still?  A moment in time that changed the way we as Americans viewed our lives.  September 11, 2001 was forever burned into our minds as a day when thousands lost their lives, but in the horrible tragedy heroes emerged.

On September 10th, 2016 SERVPRO of Bay County and others gathered to pay tribute and honor those that lost their lives and those that showed great heroism.  The 9/11 Memorial Stair Climb brings together thousands of Bay County citizens as well as Fire Fighters and their families from all over the country to remember our fallen.   Participants, fire fighters, police officers and other public officers in full gear took each step remembering those that lost their lives in the Twin Towers. 

SERVPRO of Bay County was pleased to be a sponsor again this year for such a heartwarming event and we are honored to work every day with some of the heroes that keep our community safe.

We as a nation will never forget what happened on that fateful day, but out of such loss comes a nation stronger and more determined than ever to protect our freedom.

Honoring Our Heroes!

9/22/2016 (Permalink)

Do you remember where you were when the United States stood still?  A moment in time that changed the way we as Americans viewed our lives.  September 11, 2001 was forever burned into our minds as a day when thousands lost their lives, but in the horrible tragedy heroes emerged.

On September 10th, 2016 SERVPRO of Bay County and others gathered to pay tribute and honor those that lost their lives and those that showed great heroism.  The 9/11 Memorial Stair Climb brings together thousands of Bay County citizens as well as Fire Fighters and their families from all over the country to remember our fallen.   Participants, fire fighters, police officers and other public officers in full gear took each step remembering those that lost their lives in the Twin Towers. 

SERVPRO of Bay County was pleased to be a sponsor again this year for such a heartwarming event and we are honored to work every day with some of the heroes that keep our community safe.

We as a nation will never forget what happened on that fateful day, but out of such loss comes a nation stronger and more determined than ever to protect our freedom.

Honoring Our Heroes!

9/22/2016 (Permalink)

Do you remember where you were when the United States stood still?  A moment in time that changed the way we as Americans viewed our lives.  September 11, 2001 was forever burned into our minds as a day when thousands lost their lives, but in the horrible tragedy heroes emerged.

On September 10th, 2016 SERVPRO of Bay County and others gathered to pay tribute and honor those that lost their lives and those that showed great heroism.  The 9/11 Memorial Stair Climb brings together thousands of Bay County citizens as well as Fire Fighters and their families from all over the country to remember our fallen.   Participants, fire fighters, police officers and other public officers in full gear took each step remembering those that lost their lives in the Twin Towers. 

SERVPRO of Bay County was pleased to be a sponsor again this year for such a heartwarming event and we are honored to work every day with some of the heroes that keep our community safe.

We as a nation will never forget what happened on that fateful day, but out of such loss comes a nation stronger and more determined than ever to protect our freedom.

Helping Our Neighbors in Louisiana.

8/29/2016 (Permalink)

Flooding in Louisiana.

Florida is accustomed to hurricanes wreaking havoc on our beautiful beaches and cities and so is our neighbor Louisiana.  But, when a recent rain event caused almost as much damage as Hurricane Katrina did in 2015 we were caught by surprise.  SERVPRO of Bay County dispatched several teams to assist our Louisiana counterparts  in the aftermath of this unusual rain event the likes not seen in over 40 years.  “We saw the need and we made the call to go assist, that’s just what we do” said Sean Grier, owner of SERVPRO of Bay County.  “Our employees were all on board from the start.  We currently have a crew helping on the residential level to get people back in their homes as fast as possible.  It’s times like these that make being a part of the SERVPRO family a source of honor and pride. Helping people in need makes coming to work every day meaningful” said Grier. 

Louisiana has a long cleanup ahead, but they are a strong state and with the support of many organizations and businesses I have no doubt they will be back as strong as ever!  SERVPRO was just happy to help in some small way.

For help with your disaster no matter the size, call SERVPRO of Bay County at 850-785-1077.

SERVPRO TO THE RESCUE!

8/11/2016 (Permalink)

Water, is a source of life and refreshment, but can also be devastating!  We all need water to survive and in fact our bodies are made of mostly water, but when water is present in the wrong circumstances it can mean loss of life or property.  SERVPRO of Bay County deals with the later on a daily basis.

During a recent excessive rain event in our area our team was called into action.  Now, our normal M.O. is to kick into action, but this rain event put us into high gear!  Everyone on the SERVPRO team was on high alert and ready to help our community with this soaking.  I might add that at the start of this weather alert we were also called out to a very large sewage loss,  which only added to the stress of the situation.

Calls were pouring in and the team was at capacity, and that is when something wonderful happened!  The team, with the direction of our fearless leader, dug deep and made it happen.  Everyone was filled with the true spirit of teamwork!!  Office staff were now field staff, field staff were happily working over-time and what we like to call the “Green Dream Team” was taking it all in stride. We even received a little help from one of our fellow SERVPRO families in Macon GA.  We were taking care of our customers and in the end, that’s what is important to our team!

Today, it's still wet outside, but rest assured that our team is out there helping our community get dry and keeping water in the best place possible, their glass!

What is Mold?

7/25/2016 (Permalink)

mold due to extensive moisture

Mold is a fungus that reproduces by spreading tiny spores everywhere. Each and every day, there are millions upon millions of mold spores just drifting through the air, both indoors and outdoors. Outdoors, molds plays a part in nature by breaking down dead organic matters, such as leaves and dead trees, but indoors mold growth should be avoided. Mold may begin to grow indoors when mold spores land on surfaces that are wet. Although there are many different types of mold, none of them can grow without water or moisture.

 Remember mold is everywhere and has been around a long time, so living with mold is a nature process, it's only when mold levels grow beyond the normal levels that they can cause problems.  So, knowing the basics about mold can help you and your family.

Mold Basic:

  • The key to mold control is moisture control

  • If mold is a problem in your home, you should have the mold cleaned promptly and properly and have the water problem repaired.

  • It is important to dry water damaged areas and items with 24-48 hours to prevent mold growth.

If you have visible mold in your home, contact us at SERVPRO of Bay County today 850-785-1077. Our technicians are friendly, well-trained, and knowledgeable to determine the problem and course of action remediate the problem.

Children and Disasters...Is your Family Prepared?

7/5/2016 (Permalink)

Developing a Family Emergency Plan prior to an event is an important step in making sure your family is safe.

We at SERVPRO of Bay County realize this and want to help!The Florida Division of Emergency Management provides a wealth of information on preparing your family.   We at SERVPRO of Bay County partners with FDEM along with our local chapter of the Red Cross to keep our community safe.   We are happy to help bring this information to you, for you and your family to prepare for this hurricane and storm season. 

 Is my family prepared?

That is the first question you need to ask to keep your family safe. If the answer is yes, you are a step ahead.  If the answer is no, then follow the steps below to ensure the safety of your family!

  • Sit down as a family and decide how each person will be contacted, where you will meet, and where you will evacuate if instructed by officials. The information below will help you fill out your Family Emergency Plan. 
  •  Record your out-of-town contact if your family is separated. 
  •  Choose a family meeting place right outside your home in case of sudden emergency, like a fire.  Choose a regional location in case family members are not together. 
  •  Put together your Disaster Supply Kit. This will include the basics like, food, water, and first aid to last your family for 3 days, and include some activities for children such as books or deck of playing cards. 

For more information, call SERVPRO of Bay County at 850-785-1077 or visit kidsgetaplan.com 

Summer grilling means more than tasty food

7/3/2016 (Permalink)

Recently SERVPRO of BAY County responded to a fire at a high rise condominium, caused by a guest who disposed of charcoal in the trash chute.  Fortunately, the maintenance crew caught this in time and minimal smoke damage was done to several units. It could have been so much worse.

 According to the National Fire Protection Association Three out of five households own a gas grill, which translates to a lot of tasty meals. But it also means there’s an increased risk of home fires.

Each year an average of 8,900 home fires are caused by grilling, and close to half of all injuries involving grills are due to thermal burns. While nearly half of the people who grill do it year-round, July is the peak month for grill fires followed by May, June and August.

The following fact sheet gives stunning information on structural fires caused from grilling.

http://www.nfpa.org/~/media/files/research/fact-sheets/grillfactsheet.pdf?la=en

In this case the team at SERVPRO Bay County professionally cleaned soot and deodorized the units from smoke.

SERVPRO of Bay County urges our friends and neighbors to practice safety while grilling this summer.

SERVPRO of Bay County is available 24/7  850-785-1077

Vacation Rental Tips

7/1/2016 (Permalink)

Having less mold means having a happier vacation property.

Bay County is known for its beautiful sandy beaches and warm weather vacationing. Thousands of homeowners rent out their beach houses and condos to families from all over the world every year. 

One of the biggest threats to those vacation properties is mold. If you own such a property it is very important when you leave or it is vacant you do not shut off the air conditioning to save money, you could be risking much more than a few extra bucks on your power bill.

Mold thrives in humid areas. So if your property is not managed by a professional agency you might want to think about investing in an outdoor inverter unit or something like the NEST system in order to keep the excess moisture out of your unit while you are away.

No one likes dealing with mold or the inconvenience of remediation. Paying close attention to these tips can save you both money and frustration.

SERVPRO of Bay County is always here to help (850)785-1077

Fire Restoration Urgency

7/1/2016 (Permalink)

Smoke and Soot Damage

Fire Restoration

Often times after a fire people assume everything is a loss. When hiring professionals like SERVPRO of Bay County the process of restoration can save a lot of the presumed loss.  

Professionals can clean smoke damage and restore items affected by a fire, but they must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause. The first thing that ash does to the home is discolor most surfaces. Anything that is made of plastic or was close to the fire will start discoloring within minutes, and within several hours, fiberglass and finishes on appliances will begin to yellow. Metals may also tarnish. After a few days’ pass, the ash will cause walls to discolor permanently, along with clothing and upholstery. Wood and vinyl will need to be refinished or replaced, and metal will start corroding.

The fire, smoke and soot are the expected result of the fire and most people do not think of the damage the water used to extinguish the fire can cause. It is equally important to extract the water and dry the structure properly. If not dried properly even more damage can result in the future.

Quick action to hire professionals such as SERVPRO of Bay County helps keep costs down as prevention of further damage is key. Without quick action metals may need to be replaced, carpet will permanently discolor and glass may be severely etched. It will also become apparent that the odors caused by the disaster may still be present and intense enough to not only be distracting, but in some cases harmful.  Because ash is acidic, the longer it takes to hire experts, the more destruction it will cause.
This entire process is very detailed, and hiring a professional like SERVPRO of Bay County that can be trusted to do the job right is imperative.

Each disaster needs its own special attention to detail and that is why SERVPRO of Bay County has a team that will come and assess the damage and create a scope of work needed to take you through the entire process of remediation through reconstruction to make it “Like it never even happened”.  You may visit http://www.SERVPRObaycounty.com/fire-smoke-damage-restoration to learn more.

SERVPRO of Bay County professionals stand ready to help you 24/7  365 days a year  850-785-1077

SERVPRO is a leader in Storm Disaster Response

5/27/2016 (Permalink)

Area wide disasters happen all the time across the United States. SERVPRO knows how important it is to our customers that we are available to respond immediately to meet their needs. That is why we create relationships with other franchises in multiple regions. A storm’s devastation may be too large for an individual franchise but not for our storm teams, disaster response teams or Extreme teams.  Often I am asked what does it mean when we say, “We’ve mobilized?” Our mobilization process starts way before the storm begins it is a lot of preparing right up until the first call to actually start trucks rolling. At SERVPRO of Bay County when it is apparent a named storm is headed our way, our team of professionals will begin contacting Commercial customers who have completed and Emergency Ready Profile (ERP) and confirming their desire for SERVPRO of Bay County to respond to their property after the storm passes. We then begin to reach out to our storm, disaster and extreme teams asking for help. We always plan to have enough help to service our commercial properties as well as the residential calls as well.  Those teams will dispatch big rig trucks loaded with equipment and supplies to the affected areas, to include highly trained professionals.

The first 72 hours after the storm hits is the high-pressure part of hurricane damage restoration. Assessment is being done, equipment is being mobilized, scopes are being written, equipment is being setup, and everyone wants their structure mitigated and returned to working order immediately. This is when the experience and professionalism of our organization is unrivaled. We are able to simultaneously asses, communicate, and mitigate on the largest of scales while also gaining approvals from the parties we are servicing.

It is always our priority to “Roll in when the storm rolls out” and make each property look “Like it never even happened” ©

If you have not prepared for a hurricane or other disaster and you would like SERVPRO of Bay County to help create a plan specific for you, please call today 850-785-1077

Emergency Readiness

5/17/2016 (Permalink)

Emergency Preparedness is usually discussed a few times a year, particularly at the beginning of storm season and then left to collect dust on the corner of a desk. Everyone knows it’s an important subject however it’s one of those items that keeps getting pushed to the proverbial tomorrow. Most people have a “plan” to get out however very few people have a true plan to get back in.

 No one plans on a disaster, but you can plan to be “Ready for whatever happens” and SERVPRO of Bay County wants to help you. SERVPRO has a tool designed to not only help you before the storm but also prepare you to get back to business after the storm. The Emergency Ready Profile is a no cost assessment of your property containing pertinent information about utilities, account #’s, priority contacts including your insurance. The profile is compiled on an App compatible with your smart device, therefore this information is always at your fingertips.

If you’re tired of looking at the unfinished plan on the corner of your desk and want to quickly and effectively make a plan to reduce business interruption as well as protect your property and investments

CALL SERVPRO of Bay County today 850-785-1077 or email info@SERVPRObaycounty.com

“Like it never even happened."

Make your own Green cleaning supplies

4/21/2016 (Permalink)

Make Your Own Green Cleaning Supplies

While there are several great green cleaning supply brands that are safe, healthy, and effective, some people like the option of going “full green” and making their cleaning supplies using simple ingredients. By making your own cleaning supplies, you know exactly what’s in the solution and can reduce waste. Not only will you help the environment, but you can also save money.

You might be surprised to learn what ingredients you can use to clean and which ones might already be sitting in your pantry.

The following are common ingredients that can be used to clean, either alone or with other ingredients:

– Lemon
– Baking soda
– White vinegar
– Cornstarch
– Eucalyptus oil
– Isopropyl alcohol
– Borax
– Citrus extracts
– Hydrogen peroxide
– Castille soap

Here are a few essential cleaning products you can make yourself:

Carpet Cleaner
If your carpet is a little smelly or just needs to be freshened up, simply sprinkle baking soda or corn starch onto the carpet and let it sink in for up to an hour. Then vacuum.

Air Freshener
You can easily make your own air freshener by boiling lavender or citrus extracts in water.

Window Cleaner
Forget common cleaning products that use ammonia. Make your own window cleaner by combining four cups of water to every one cup of vinegar. Add a couple of drops of essential oils for a pleasant smell.

Disinfectant
Behold the wonder of citrus! To disinfect, just use lemon juice. Lemon can even remove oil stains on laundry.

All Purpose Cleaner
Mix a quart of water with four tablespoons of baking soda for a quick and easy all purpose cleaner.

Furniture Polish
For every one cup of vegetable oil, mix in one teaspoon of lemon oil. Mix together and use a dry rag to make your furniture shine like new.

Grout Cleaner
Using a 50-50 mixture of water and white vinegar, clean your grout with a toothbrush. For more hard-to-budge dirt, mix baking soda with water to create a paste and scrub with a toothbrush.

Increase the Shine of Stainless Steel
Simply use olive oil on a dry cloth and buff to make your stainless steel appliances shine bright.

Rust Remover
Have a buildup of rust on a metal pan? Use salt and lime. Sprinkle salt onto the rust and add limejuice over the salt. Let sit for three hours and then use the lime rind to remove the mixture.

 You can also give us a call 24/7 if you are in need of damage restoration services! 850-785-1007.

Fires can result in multiple types of clean up

2/26/2016 (Permalink)

This homeowner called SERVPRO of Bay County after a fire in his bedroom. Restoring his home took many steps. The amount of water needed to extinguish the fire created water clean up and dry out in areas of the home not directly affected by the fire. The water must first be extracted and sometimes drying equipment such as dehumidifiers are necessary before addressing the actual fire damage. In this case the charred items in the room had to be removed to get to the wet carpet. Only after the drying process is started can SERVPRO of Bay County professionals begin cleaning soot and smoke damage, and in some cases removal of walls and ceilings  which results in reconstruction.

If you have the misfortune of ANY SIZE DISASTER you can trust SERVPRO of Bay County to take every step to put home or business back together and make it "Like it never even happened" 850-785-1077 

Call for professional help!

2/4/2016 (Permalink)

During kitchen remodeling homeowners found mold damage when replacing their cabinets. They immediately called SERVPRO of Bay County.  Our professionals at SERVPRO of Bay County followed IICRC guidelines removing all of the affected drywall and completed mold remediation. Mold can spread throughout a property in as little as 48-72 hours, and can produce allergens and irritants that have the potential to cause health effects. If you suspect that your home or business has a mold problem, SERVPRO of Bay County professionals can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to handle the situation. SERVPRO follows IICRC standards on all jobs.

Call us 24/7

Supply lines can cause major disasters

1/18/2016 (Permalink)

Supply lines can cause disasters for not only you but also your neighbors.  SERVPRO of Bay County recently cleaned up a water damage caused from a leaking supply line. The home is a multi unit vacation condominium. Often such properties are left vacant for long periods of time such as in this case. Property management suspects the water leak went undetected for one week. In that amount of time 5 units total were damaged.

We are often asked what causes supply lines to leak. Multiple causes have been suspect. A hairline crack in the plastic tubing, fittings are tightened to tight just to name a few.

An easy method of prevention is to simply turn off the supply when leaving for long periods of time.

SERVPRO of Bay County stands ready 24/7 to respond to your disaster whether it be caused by water, fire, mold or vandalism. Call us today 850-785-1077

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