Recent Why SERVPRO Posts

Giving Back to a Tim McGraw Superfan

8/22/2019 (Permalink)

Nikki when she found out she won tickets to Pepsi's Gulf Coast Jam to see Tim McGraw! Nikki when she found out she won tickets to Pepsi's Gulf Coast Jam to see Tim McGraw!

SERVPRO of Bay County is always trying to give back to our community in different ways! So, we wanted to share this story with you that absolutely touched our hearts.

We are a proud sponsor of the Veterans and First Responders luncheon. During the luncheon our Marketing Manager, Talena, gave away Gulf Coast Jam tickets as door prizes. The first winner was in tears when she was given the envelope. Talena asked, “Are you excited?” and she replied, “You have no idea, we have an adult daughter that is paraplegic and wants to see Tim McGraw, and we just can’t afford tickets this year.”

After the luncheon, the Mom called Talena to claim her prize. Talena and the Mom went on to talk about her daughter, Nikki who is 27 years old, born with Cerebral Palsy, and has been in a wheelchair her entire life. Nikki is a major Tim McGraw fan and her obsession started at age seven when she first heard the song, “Don’t Take the Girl”.


At the time, Nikki was away at camp so Nikki was not going to learn about the Gulf Coast Jam tickets until the next Friday. “Make sure you are listening as we are sure we will hear her scream all the way from Altha!”,said Mom. She then asked if we were selling tickets and Talena explained our sponsorship opportunity and asked if she needed more tickets. She replied, “Yes, one, because it takes two people to handle her and her wheelchair.”

Without hesitation, Talena told her SERVPRO of Bay County has her third ticket covered.

SERVPRO of Bay County provides 24 hour storm, fire, and water damage restoration service in Panama City, Panama City Beach, Lynn Haven, Southport and more.

Did You Know We Offer Commercial Duct Cleaning?

8/16/2019 (Permalink)

SERVPRO of Bay County provides 24 hour restoration and cleaning services for commercial businesses in Panama City, Lynn Haven, and surrounding areas.

Whether you need cleaning for a commercial office or require industrial cleaning services, SERVPRO of Bay County can help. Along with deep cleaning flooring and carpets, did you know you can rely on us for commercial duct cleaning as well? That's why SERVPRO of Bay County is your one-stop shop for restoration and cleaning services.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the duct work of your commercial business.

If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminants.

SERVPRO of Bay County can routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. Our professional team will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

Additionally, make sure to keep the HVAC drip pans clean and unobstructed. And, don’t forget to replace your filters as needed.

Call SERVPRO of Bay County today at (850) 785-1077 if you need assistance with mold, water, fire, or storm damage to your residential home or commercial business.

Top 100 Team

8/10/2019 (Permalink)

Top 100 Franchise SERVPRO of Bay County

Customers often ask Why? Why choose this company or that company? You may ask Why choose SERVPRO of Bay County. SERVPRO of Bay County is a growing team of professionals that take great pride and work hard to serve the Bay County area. the SERVPRO Franchise system has nearly 1800 Individually owned and Operated Franchises and SERVPRO of Bay County has proudly been in the Top 100 for three consecutive years. Their 2018 ranking is #47 in the company. This doesn't come easy and owners Sean and Kellie Grier know they have a special team made up of diverse talents. The Griers are happy to invest in their people, their community and their business giving their employees the tools they need to continue to serve the Florida Panhandle well. This is evident through knowledgeable employees, community involvement and an ever growing franchise. SERVPRO of Bay County looks forward to serving Northwest Florida for many years to come.  

When the Brand Counts

4/16/2019 (Permalink)

When the brand counts reach out to the local company with the large brand name. Call SERVPRO of Bay County so you can count on a local family owned and operated business that has 50 years of branding behind it. SERVPRO of Bay County is proud to be a member of a large family of franchises that believes in helping each customer experience what it means to have their home or business be "Like it never even happened."

The team at SERVPRO of Bay County takes pride in being a part of something larger than themselves as they strive to achieve larger goals each day. At SERVPRO of Bay County the brand is where it all started, and a rich tradition keeps the brand and the company strong.

Call us today for all your restoration needs: 850-785-1077

IICRC Certified Firm

3/7/2019 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Bay County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

If you would like to schedule service for your home or business, please call today! (850) 785-1077

Blankets of Love

1/21/2019 (Permalink)

SERVPRO of Bay County giving out blankets of love to Hurricane Michael survivors.

On a cold day in December the SERVPRO family is found handing out green love with some warm blankets and some delicious hot chocolate.    What is all this about you ask? On October 10th, 2018 Hurricane Michael paid a visit to the Florida Panhandle and forever changed the landscape and lives of this coastal community.  That is when the employees of SERVPRO of Bay County jumped into action doing their jobs and working round the clock to accommodate the enormous amount of homes and businesses that desperately needed our help. Our SERVPRO family did not stop there, they were constantly trying to find new ways to help.  A suggestion was made that our group become involved with Hope and Healing.  This event sponsored by City of Panama City and other volunteers was to provide hope through food, clothing and toys for Bay County families. We jumped at the chance to help, and hence the green blankets of love.  Over 1000 families were assisted during this event. Providing love and a little hope to the community we call home. SERVPRO of Bay County employees left feeling they received more than they gave.  Now that's a warm feeling!