What our Customers say...

Water Damage Testimonials

Before daylight on 10/30/2019 water was discovered on tile and carpeted floors. With one phone call, SERVPRO arrived before noon and began the clean-up. For seven days SERVPRO technicians moved fans and humidifiers drying out the floors and baseboards. Tucker Purvis was our most frequent visitors carefully monitoring the drying process. Tucker was professional and answered our questions concerning the process. He even helped moved furniture to a temporary location before leaving his final day on 11/6/2019. SERVPRO is definitely on our most preferred list.

SERVPRO took care of water damage to my floor and drywall. They were efficient and kept me informed every step of the way. I appreciated their quick response. All SERVPRO employees I spoke with were knowledgeable and able to answer all questions. A special thank you to Tucker, who was my technician. He did a great job explaining everything to me and did a great job with the cleanup!

I Aundria Golden was pleased to have Trevor C and Brandon as my SERVPRO kings. They were very pleasant, they walked and talked me through the process of what was going on. There was a moment that I was a little overwhelmed but they helped me understand and shed more light on the situation. I am so thankful for them and as they were finishing up they cleaned up and put everything back how it was found if not better. These guys love their job and take pride in the job they do to make sure that I was satisfied. I would recommend these two if you need a job well done from SERVPRO so give them a call and remember the best Brandon and Trevor C. Thanks guys for a job well done.

Quick to respond. Super helpful. Use them with absolute confidence.

We used SERVPRO of Bay County after experiencing water damage.  I cannot say enough good things about this company, and more importantly the people who work there.  They were extremely professional, knowledgeable, responsive and polite.  The team kept us informed every step of the way and took great care to make sure our water issues were completely dried up and resolved.  I would highly recommend this company without hesitation to anyone in need of restoration services.

SERVPRO of Bay County is an all around excellent pleasure to work with. They are the best and I would highly recommend them to any and everyone!

My husband and I were so impressed with Trevor Bus and his excellent team. All team members were professional, knowledgeable, courteous, considerate, hard working and just plain nice! All of my many phone calls were returned immediately. And they arrived to check on things when they said they would. A big Thank You to Trevor and his Team.

SERVPRO responded quickly to my water emergency and have been reliably present each day to be certain that every detail has been managed correctly. I am extremely pleased with their service. Thank you Anthony and Tucker for being so attentive and thorough.

Highly recommend! As a property manager, I've dealt with water damage more than once. They respond quickly and follow through to see that everything is done correctly.
Brett, Haley and Talena have been great to work with.

Fantastic service, very professional. Showed up quickly the night of my water damage and explained everything. Worked with Tucker for almost 2 weeks getting everything dry, he was wonderful, worked with my schedule and was great at communicating everything that was happening and when he would be by to check on things. Couldn't be happier, well other than if there hadn't been any flooding at all...

When my granddaughter discovered the leak in our seldom-used guest cabin there was no doubt who I would call...SERVPRO of Bay County. I knew you would take care of the problem "Like it never even happened." Your team did a great job! they were professional and efficient, and even finished a day earlier than expected. you and your team made sure we understood the process and the benefits of the various componets of the process. Thank you so much for a job well done!

I had never heard about your company until my condo became destroyed by a busted water pipe. People who knew about your company assured me that your men would do a great job of restoration. They certainly have done a great job! The people I have met exemplify the quality of workers that you have.

We can not say "THANK YOU" big enough! Top Job Done! Pro's in every way! We will sing your praises forever!

Austin M was very professional, helpful and pleasant on the job! Thank you for a job well done!

Trevor delivered on all promises he made. I will recommend only SERVPRO of Bay County based on his skills and leadership proven on our water damage.

Anthony was very thorough and professional. His ability to explain things in detail was very helpful and appreciated.

I googled water extractors Panama City Beach, FL and SERVPRO was first, called before hours AM, got immediate response back. This crew has been awesome. Austin gets an A+ in PR as he has been courteous and kind and caring throughout this whole ordeal and he has to take all the crap, he is an excellent leader for his team. The entire SERVPRO team has been just wonderful. All smiles and reassuring that everything will be ok. Thank you.

Great responder!  We called and in less than an hour someone was out to my mom's house.  We were so pleased.