SERVPRO of Bay County Employee Photos

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Trevor Bus

Trevor Bus is the Mitigation Manager at SERVPRO of Bay County. He has nearly 8 years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration. In addition Trevor is certified in Lead: Renovation, Repair & Painting.  Trevor is a leader in every sense of the word: he leads by example, working hard and caring for each individual home or business as if it were his own. Trevor goes beyond expectations and is one of our "Green Dream Team" Super Stars!

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Anthony Zollo

Anthony Zollo is a project manager at SERVPRO of Bay County. He has 6 years experience in production as a crew chief and has been a pert of this team for 9 years. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Restoration and Applied Microbial Restoration. Anthony's attention to detail and empathy for each individual customer sets him apart. Anthony is committed to treating each disaster as if it were his family being affected. We appreciate him and customers love him.

Away from work Anthony enjoys spending quality time with his two children, and his dog Xena.

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Trevor Grier

Trevor Grier is a Project Manager at SERVPRO of Bay County. He has almost 9 years of experience in mitigation, and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Applied Structural Drying, Fire &Smoke Restoration and Applied Microbial Remediation. In addition Trevor is certified in Lead: Renovation, repair & painting. Trevor is not only an intricate part of our team, but has grown up in the business.  He has established himself as a expert in the field and continues to build a strong knowledge base of the industry.

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Haley York

Haley York joined our team as an Administrative Assistant in December 2014. Before joining our team, Haley had 5 years experience in Health Care Administration and Management. In 2016, Haley was the driving force in SERVPRO of Bay County gaining our Large Loss Response Team status by teaching herself the SERVPRO Time & Materials program and gaining her certification.  Haley lead the SERVPRO of Bay County team in managing and billing Large Loss projects. Haley left SERVPRO of Bay County in August of 2017 to pursue  other ventures but remained SERVPRO green at heart! After the events of Hurricane Michael, Haley returned to SERVPRO of Bay County as a Project Manager and has used her knowledge in Large Loss to help rebuild her community. Her return has been vital to our team and our growth.

Haley has the following certifications from the institute of inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician

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Diane Hairrell

Diane Hairrell is the Crew Chief of cleaning. She controls our contents cleaning and inventory, specializes in cleaning and detailing, and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration.  Diane has been a part of the SERVPRO of Bay County team since December of 2013 and is known for her exceptional organizational skills and her attention to detail. Diane is hardworking and is a great leader for her team.

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Theo Bell

Theo Bell is a member of our production team at SERVPRO of Bay County. Theo has been with us since May of 2015 and has been a valuable asset to the production team with his expertise and team spirit. Theo is also a vital member of our traveling storm team. He is always on stand by and ready to go on a moments notice. It's team members like Theo that allow us to go and help our neighbors in their time of need. Theo has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician.

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Keith Gonsey

Keith Gonsey is a Reconstruction Manager with SERVPRO of Bay County. He has over 30 years of extensive construction experience and has been with SERVPRO of Bay County since November of 2013. Keith is a great Reconstruction manager because his attention to detail is unsurpassed.

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Kevin Dreyer

Kevin Dryer is a member of our production team. Kevin has been with SERVPRO of Bay County for nearly 6 years. Kevin's strength is his ability to multi-task and he brings a board scope of experience. His first two years on the SERVPRO of Bay County team were in construction services; we are happy to have someone versatile enough to change departments when we need him most.

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Michael Stevens

Michael Stevens is a member of our Reconstruction team at SERVPRO of Bay County.  Michael's ability to "get the job done" is just one of the attributes that make him such a valuable asset.  He has many years of construction experience and is know for thinking things through for the best outcome.  Michael started with SERVPRO of Bay County in March of 2014 and has been an integral part of the time since.

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Eric Lange

Eric Lange is a member of the Reconstruction Team at SERVPRO of Bay County.  Eric started his journey with SERVPRO of Bay County in August of 2015 and is know as the helping hand in the field.  His ability to be diverse in his role makes him one of our "Green Dream Team" stars!

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Talena Grawburg

Talena Grawburg is a Sales and Marketing Representative at SERVPRO of Bay County. Talena joined the team January 2014 and has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician. She is known for her concern for her customers and professionalism along with a determined spirit that is contagious to all around her.  She is an outstanding member of our team that goes above and beyond for both SERVPRO of Bay County and the local community.

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Crystal Arnold

Crystal Arnold is the Office Manager for SERVPRO of Bay County. Crystal has been leading our team for nearly 7 years. Crystal has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician. She is the heartbeat of the SERVPRO of Bay County office and touches every aspect of a job to ensure that our customers are treated with respect, dignity and professionalism.

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Ashley Wright

Ashley Wright is an Administrative Assistant with SERVPRO of Bay County and has been a part of our team for 6 years. Before joining SERVPRO of Bay County, Ashley gained 10 years of experience in customer service and administrative services. Ashley's compassion and sweet spirit make her a great asset to our customers.  Ashley has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician

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Tyler Hall

Tyler Hall joined the SERVPRO of Bay County team as the Warehouse Manager in 2016 and is a huge asset to our company.  Tyler brings with him an extensive background in warehouse management and is retired from the United States Marine Corp.  Tyler has been married for over 16 years and is the father of three. Tyler's favorite saying is "adapt and overcome". 

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Brandon Nugent

Brandon Nugent is a Production Crew Chief with SERVPRO of Bay County.  Brandon started with SERVPRO of Bay County in February of 2017.  His friendly demeanor along with his knowledge, professionalism, and outstanding customer service skills, have made Brandon a valuable asset to our SERVPRO team!

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Michael Banks

Michael Banks, better know as "Tennessee", has been a member of SERVPRO Bay County family since October of 2017.  Michael’s radiant smile can fill a room with a positive energy that transforms everyone he encounters.  Michael has over 16 years’ experience in private, commercial and government construction industries. Michael is a hard working and committed employee that puts the L in loyal.  Michael gained his experience by moving through the ranks which has lead him to his position as Crew Chief. Michael leads by example and is a great role model for his teammates.

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Travis Cutting

Travis Cutting comes to SERVPRO with a proud history of serving his county.  Travis served in the United States Army for 8 years, including a tour overseas.  His pride for his country comes across in his work each day.  He has over 8 years experience in Water and Fire Restoration and the experience from his military service adds professionalism and attention to detail to every aspect of his work with SERVPRO of Bay County.  Although his military career has moved Travis around the world, he was born and raised in Panama City and is happy to be back home.  Travis joined our team in August of 2017 and has been a tremendous asset ever since. 

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Steve Cyr

Steve Cyr is a United States Air Force Veteran with an extensive background in Law Enforcement, and is currently a Reconstruction Manager with SERVPRO of Bay County.  Steve joined the SERVPRO of Bay County team in 2017. His experience is one of the many attributes that makes him invaluable in our construction department.  His attention to detail while in our customers’ homes and the importance of security is imperative.  Steve also possess over 20 years experience in the construction industry with an emphasis in electrical.  When not working, Steve enjoys spending time in the great outdoors fishing, hunting and playing golf.

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Andy Preston

Andy Preston is head of Accounts Receivable and Collections with SERVPRO of Bay County. Andy joined the SERVPRO of Bay County team immediately following Hurricane Michael in 2018. Andy has been a crucial part of the team as we reconcile pre-storm accounts with current customers. We are thankful Andy has been a quick study and a great addition to the family. We look forward to many years of Andy's dedication. When he is not working Andy enjoys a host of friends and family as well as a friendly game of golf.

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Mayce Hairrell

Mayce joined the SERVPRO of Bay County family after Hurricane Michael in 2018: she jumped on board willing to help wherever she could. Mayce assisted with several large loss projects as an administrative assistant, and has now found her calling in our cleaning department.  Mayce works with our full service cleaning crew.  When not at work, Mayce enjoys spending time with and caring for her son, Jay.

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William Owens

William, better know as D.J., Ownes joined the SERVPRO of Bay County reconstruction services team in 2018. He came to SERVPRO of Bay County with over 10 years of construction experience and has been a great addition to our team. 

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Cody Williams

Cody Williams joined the SERVPRO of Bay County reconstruction services team in October 2018. Cody brings 4 years of previous construction experience and a "can-do" attitude to SERVPRO of Bay County. Our team is happy to have such a dedicated hard worker on board.

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Tucker Purvis

Tucker Purvis started with SERVPRO of Bay County in July of 2018.  He had previously been in the cleaning and restoration industry for 5 1/2 years. Tucker used his experience and work ethic to quickly advance to the position of Crew Chief. Tucker excels in creating a positive experience for each customer and that is evident by the raving reviews we get about him! When not working his hobbies include working out, fishing and diving.

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Kevin Gosney

Kevin joined the SERVPRO of Bay County team in January 2019 as our Financial Controller.  He is an accomplished and results-oriented logistics management professional with 18 years of experience leading successful teams.  Kevin has extensive capabilities in continuous improvement, kaizen facilitation, and standard work instruction development within manufacturing and distribution facilities. He is also knowledgeable in the use of six sigma guidelines and principles.
Kevin's specialties include: Employee safety, warehouse management, logistics management, inventory management, Kanban, build-to-broadcast, sequencing, lean warehousing, 6S, DMAIC process, development of standard work instructions, root cause analysis, QRQC, PDCA process, team building and creation of training programs.  He knowledge and kind demeanor make him a very valuable asset to the SERVPRO of Bay County team.

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Konan Bagley

Konan is a Reconstruction Manager at SERVPRO of Bay County.  Konan brought over 12 years of construction experience to SERVPRO of Bay County, as well as a background in mitigation.  Konan has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Structural Drying and Restoration, and is also English/Spanish bilingual.  His contagious smile and friendly attitude, along with his knowledge and professionalism, have made Konan a very valuable asset to SERVPRO of Bay County!

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Kenny Gabbard

Kenny Gabbard joined the SERVPRO of Bay County team in January 2018. Kenny came with 15 years experience in the clean-up, restoration, and mitigation industries.  Kenny's experience and knowledge earned him the position of Crew Chief with SERVPRO of Bay County.  He has the following Institute of inspection Cleaning and Restoration Certification (IICRC):Water Removal Technician.  Away from work he enjoys fishing, hunting, and spending time with family.

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Trevor Cutting

Trevor joined the SERVPRO of Bay County family in November of 2018. He previously worked in the mitigation industry for a short time, however, after Hurricane Michael ravaged his hometown, he was eager to get back into the industry and join a winning team to help with restoration.  Trevor started with SERVPRO of Bay County as a  Production Technician is working toward becoming a Crew Chief.  When Trevor is not working he enjoys spending his time off with his wife and daughter.

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Will Martin

Will Martin joined SERVPRO of Bay County Reconstruction team in April of 2019.  Will has worked in the construction industry for the past 27 years, bringing a wealth of knowledge and ability to SERVPRO of Bay County.  Will always gives 110% to every task and is a great asset to our team.  In his free time Will enjoys being outdoors, spending time at the beach, and going hiking.

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Dusty Richter

Dusty Richter joined the SERVPRO of Bay County team as a Production Technician in December of 2019.  Dusty grew up in Port St Joe, a small town outside of Panama City, and after graduating high school earned a vocational degree in Criminal Justice.  He used his degree to work for the Florida Department of Corrections for four years. After Hurricane Michael destroyed his home and damaged the majority of the prison he was working at, he relocated to Alabama where he worked multiple construction and mitigation related jobs, giving him the experience to move back to Panama City and begin his career with SERVPRO of Bay County.  He is a husband and proud father two.  When not working,  Dusty enjoys spending time with his wife and children, fishing and surfing. 

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Kelli Dasinger

Kelli Dasinger joined SERVPRO of Bay County’s cleaning services department in August of 2019. She joined our team with over 15 years’ experience in condo cleaning after spending time as a stay at home Mom and Wife.  Kelli has previously worked in construction clean up & tear down, bringing those skills with her to SERVPRO of Bay County.   When not working, Kelli enjoys spending time in her garden, fishing, boating, and spending time with her family.  Kelli says that cleaning makes her happy, making her the perfect addition to SERVPRO of Bay County.

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Brandon Smith

Brandon Smith joined the SERVPRO of Bay County team after Hurricane Michael in October of 2018 as a Production Technician.  After working in multiple trades before joining SERVPRO of Bay County, Brandon was happy to be able to find consistency in a company where he could grow and develop his skills.  Outside of work, Brandon enjoys music production and recording, attending church on Sunday, and spending time with his wife.

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Robert Smiley

Robert joined the SERVPRO of Bay County team in October of 2018. Robert is a Production Technician who also helps in the warehouse as needed. He is a great team player, always willing to go the extra mile, and an asset to SERVPRO of Bay County.

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Jimmy Newton

Jimmy Newton is a member of the reconstruction team at SERVPRO of Bay County.  Jimmy has been working in the construction industry for over 40 years, and is trained in scissor lift, forklift, aerial lift and lull operation.  He also holds an OSHA 10-hour certification.  Outside of work Jimmy enjoys both working on and riding motorcycles, fishing, hunting, and watching football.

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Kayla Johnson

Kayla joined the SERVPRO of Bay County family in December of 2019 as an Administrative Assistant.  Kayla brings nearly 15 years of customer service experience, as well as a degree in HR, to the position.  Kayla is passionate about “always improving” and learning new ways to better achieve her tasks and goals.  When not at work, Kayla enjoys spending time with her two children.

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Catherine Tucker

Catherine Tucker joined the SERVPRO of Bay County team in September of 2019 as the Marketing Support Coordinator.  She has a master’s degree in Corporate and Public Communication from Florida State University and multiple years’ experience in customer service and restaurant operations.  Catherine is known for her attention to detail and organizational skills.  In her spare time, Catherine enjoys spending time with her husband, working on puzzles, and camping.