SERVPRO of Bay County Employee Photos

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Anthony Zollo

Anthony Zollo is a Mitigation Project Manager and Estimator at SERVPRO of Bay County. Anthony has been with our team since June of 2011, when he began as a production technician.  He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Restoration and Applied Microbial Restoration.  During his tenure with SERVPRO of Bay County, Anthony has worked multiple fire, water, and mold restoration jobs, participated in storm and large loss response, and managed large commercial projects, giving him a vast amount of experience in the Clean Up and Restoration Industry.  Aside from his duties at work, Anthony enjoys spending time with his kids and taking on outdoor adventures in his free time.

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Trevor Grier

Trevor Grier is a Mitigation Project Manager and Estimator for SERVPRO of Bay County. Trevor grew up in the industry, beginning his SERVPRO journey as a helper in the summers while he was in high school, and officially joining the team full time in August of 2011.  Trevor holds a multitude of certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Applied Structural Drying, Fire & Smoke Restoration and Applied Microbial Remediation. Trevor is also a certified Lead Renovator.  Trevor says that he “loves what he does” and through his extensive training and experience has become an integral part of the SERVPRO of Bay County team. In his free time, Trevor enjoys spending time at the beach or on the boat, fishing, visiting the gym and practicing healthy living, and spending quality time with his children, family and friends.

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Keith Gonsey

Keith joined the SERVPRO of Bay County team in November of 2013 as a Reconstruction Project Manager.  Keith has over 30 years of experience in construction, providing a wealth of knowledge to the reconstruction department at SERVPRO of Bay County.  During his tenure, Keith has managed projects of all sizes, both residential and commercial, and his dedication to detail, strong work ethic, and extensive background make him a very valuable asset.  When he is not working, Keith enjoys spending time with his grandchildren and playing golf.

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Crystal Arnold

Crystal is the Office Manager for both SERVPRO of Bay County, and our sister franchise, SERVPRO of North Pensacola.  Crystal joined the SERVPRO of Bay County team in June of 2013, holds a Water Restoration Technician certification from the IICRC, and is also trained in Time & Materials Billing.  Before coming to SERVPRO, Crystal gained experience in a variety of industries, including owning her own custom stone business, administrative work, and banking.  Crystal says that she enjoys working for SERVPRO, because she likes working for a company that helps people in a time of need to restore their biggest investments: their homes and lives.  When she is not working, Crystal enjoys being outdoors, cooking, volunteer work, travel, home renovations, and learning new things.

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Talena Grawburg

Talena is the Regional Marketing Manager for SERPVRO of Bay County, SERVPRO of North Pensacola, and SERVPRO of Albany and Americus.  Talena joined the SERVPRO of Bay County team in January of 2014 as a Sales and Marketing Representative, and through hard work, determination, and commitment to her job has excelled to her current position.  Talena is a certified Water Restoration Technician through the IICRC, and also holds a HIPPA Master's Certification.  When she is not working, Talena enjoys going fishing, spending time on the boat, and does a great deal of community service and outreach in Panama City and Panama City Beach.

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Tyler Hall

Tyler Hall joined the SERVPRO of Bay County team in September of 2016.  Tyler holds a certification in Water Damage Restoration from the IICRC, and has also previously completed leadership training.  Tyler is a veteran of the USMC, where he spent multiple years running the armory and tracking and ordering mechanical parts.  This military experience made Tyler the perfect fit for his current position with SERVPRO of Bay County: Warehouse Manager.  Tyler's motto is that "Everything has its place, and every place has its thing" which is evident in the attention to detail he takes with our equipment and supplies.  In his free time, Tyler enjoys woodworking, fishing, and spending time with his family.

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Michael Stevens

Michael Stevens serves as a Construction Superintendent for SERVPRO of Bay County.  Michael started with our team in March of 2014, and brought with him an extensive background in Construction Services.  Michael describes himself as "hands on" and his dedication to his craft shows through in his work.  When he is not working, Michael enjoys fishing, ATV riding, and spending quality time with friends and family.  

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Michael Banks

Michael "Tennessee" Banks came to SERVPRO of Bay County in October of 2017, bringing with him over 25 years of commercial and residential construction experience.  Tennessee works as a Crew Chief, and is IICRC Certified in Water Damage Restoration and Trauma & Crime Scene Clean Up.  Tennessee's vibrant personality and friendly demeanor captivate the room when he walks in, and he is an outstanding leader in our production department.  When not working, Tennessee enjoys football, basketball, listening to R&B and Jazz music, photography, and LOVES Bar-B-Queuing.  He has aspirations to one day open his own Jazz and Blues restaurant, which he wants to name "Tennessee Place."

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Theo Bell

Theo joined the SERVPRO of Bay County team as a Production Technician in May of 2015.  Theo had never before worked in the restoration industry, but has learned a great deal over the past few years and has become one of our most valuable team assets.  Theo is a certified Water Restoration Technician through the IICRC, and also serves as a member of our Disaster Response Team, responding to help our neighbors in need after large storm catastrophes.  When he is not working, Theo enjoys going fishing and spending time with his kids.

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Kevin Dreyer

Kevin Dryer joined the SERVPRO of Bay County team in December of 2013 as a member of the Reconstruction Team.  Since that time, Kevin has transitioned to our mitigation department, working as a Production Technician.  The versatility in job performance, vast experience, and ability to multi-task that Kevin brings to the table make him a great asset to our team. 

Eric Lange

Eric Lange is a member of the Reconstruction Team at SERVPRO of Bay County.  Eric started his journey with SERVPRO of Bay County in August of 2015 and is know as the helping hand in the field.  His ability to be diverse in his role makes him one of our "Green Dream Team" stars!

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Ashley Wright

Ashley became a member of the SERVPRO of Bay County team in May of 2014 as an Administrative Assistant.  She has nearly 18 years of customer service and administrative assistant experience, and her strong work ethic and commitment to our customers makes her a tremendous asset for our team.  Ashley is also Water Restoration Technician certified through the IICRC.  Outside of work, Ashley enjoys spending time at the beach and waterparks with her three children.

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Brandon Nugent

Brandon is a Production Crew Chief with SERVPRO of Bay County.  Brandon joined our team in February of 2017 with over 15 years of restoration industry experience, and has since acquired multiple IICRC Certifications, including Water Restoration Technician and Applied Structural Drying.  Brandon is also proficient in carpet and upholstery cleaning, specialty rug treatment, and cleaning of natural stone.  Brandon's commitment to customer service shows through in every job he performs, and his attention to detail makes him a wonderful asset for our team!  When he is not working, Brandon enjoys racing and building fast bikes, and is a father who loves spending time with his daughter.

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Travis Cutting

Travis came to SERVPRO of Bay County in August of 2017 with a proud history of serving his county.  He served in the United States Army for 8 years, including a tour overseas. He has over 11 years of experience in Water and Fire Restoration, holds a Water Restoration Technician certification from the IICRC, and his experience from his military service adds professionalism to every aspect of his work with SERVPRO of Bay County.  Although his military career has moved Travis around the world, he was born and raised in Panama City and is happy to be back home.  In his spare time, Travis enjoys a variety of sports and spending time with his family.

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William Owens

William "DJ" Owens joined the SERVPRO of Bay County team in July of 2018 as a Reconstruction Technician.  DJ has a background in carpentry, plumbing and electrical, and holds an EPA certification.  DJ has training from the HVAC industry, and along with his other experience, holds a background that is a great fit for the SERVPRO of Bay County Reconstruction Department.  When DJ is not working, he enjoys spending time with his family, playing games, and enjoying life!

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Trevor Cutting

Trevor joined the SERVPRO of Bay County team in October of 2018 as a Production Technician.  He has since grown his skillset, achieving certification as a Water Restoration Technician from the IICRC, and working hard to become a Crew Chief.  When Trevor is not working, he enjoys going on vacations with his family and Bar-B-Queuing.

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Tyler Adams

Tyler works as a Production Technician for SERVPRO of Bay County.  He brings over six years of restoration experience to our organization, including work on multiple storm response jobs.  Tyler is proficient in fire, water, and mold restoration techniques, making him a very versatile team member.  When not working, Tyler enjoys spending time with his family, watching football, and playing softball.

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Dusty Richter

Dusty Richter joined the SERVPRO of Bay County team as a Production Technician in December of 2019, and has recently become a certified Water Restoration Technician through the IICRC.  Dusty grew up in Port St Joe, a small town outside of Panama City, and after graduating high school earned a vocational degree in Criminal Justice.  He used his degree to work for the Florida Department of Corrections for four years. Dusty also brings experience in tool maintenance, pipeline work, and logistics with him to SERVPRO of Bay County.  He is a husband and proud father two.  When not working,  Dusty enjoys spending time with his family, fishing and surfing. 

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Catherine Tucker

Catherine Tucker joined the SERVPRO of Bay County team in September of 2019 as the Marketing Support Coordinator.  She has a master’s degree in Corporate and Public Communication from Florida State University, is a Florida Public Notary, and hold multiple years’ experience in customer service and restaurant operations.  Catherine is known for her attention to detail, organizational skills, and commitment to task completion.  In her spare time, she enjoys spending time with her husband, working on puzzles, and camping.

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Ryan McGlothlin

Ryan joined the SERVPRO of Bay County team in March of 2020 as a Production Technician, and has recently become Water Restoration Technician certified through the IICRC.  Ryan had previously worked in the restoration industry, bringing that experience with him to our organization.  When he is not working, Ryan enjoys shooting guns, being outdoors, and spending time with his family.

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Miranda Ashley

Miranda started with SERVPRO of Bay County in October of 2020 as a Technician in our Cleaning Division.  Miranda has over 8 years of experience in construction and condominium cleaning that she brings to our organization, which makes her a perfect fit for SERVPRO of Bay County.  When she is not working, Miranda enjoys spending time at the beach, going camping, and cooking.

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Frederick Brantley

Frederick joined the SERVPRO of Bay County team as a production technician in 2021.  Frederick brings with him a diverse background of skills, including general labor, air conditioning maintenance, and gas installation.  Frederick is highly skilled in demolition, and his positive attitude is a joy in the organization.  When he is not working, Frederick enjoys a variety of sports, including baseball, basketball, and track & field.  He also likes to spend time fishing and cooking.

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Daniel Daffern

Daniel joined the SERVPRO of Bay County team in the Fall of 2021 as a Reconstruction Project Manager.  Before joining our team, Daniel had worked with our reconstruction department for many years as a subcontractor.  He brings with him over 30 years of experience in the construction industry, along with an extensive knowledge of the local community.  When he is not working, Daniel enjoys camping with his wife and grandchildren, and going fishing with family and friends.

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Yessica Mendez

Yessica joined the SERVPRO of Bay County team in 2021 as the Reconstruction Operations Manager.  Yessica is originally from Venezuela, where she was previously an attorney.  Before joining the SERVPRO team, Yessica worked in cleanup and restoration, specializing in contents cleaning.  Although new to construction services, Yessica is excited to be learning new skills as she works to grow our reconstruction division.  When she is not working, Yessica enjoys family time, traveling, and reading.