Recent Posts

Preparing Your Bay County Business for an Emergency

4/3/2020 (Permalink)

Phone with ERP Application SERVPRO of Bay County provides commercial restoration services in Panama City Beach, Springfield, Mexico Beach, and surrounding areas.

Hurricane Season begins June 1st, and as many in Bay County and surrounding areas know, not being prepared can come with devastating consequences.  At SERVPRO of Bay County, we offer a FREE tool, known as an Emergency Ready Profile (ERP) for commercial properties to be more prepared in case of damaging events such as hurricanes, tornadoes, property fires, or large water damages. 

SERVPRO’s ERP provides a digital “one stop shop” for business owners and managers to retain key contacts and pertinent information about their company.  Your SERVPRO of Bay County Marketing Representative can assist you in locating and marking various important areas in and around your property, compiling vendor lists and emergency contacts, and uploading important property documents to the ERP.  This service is accessible from anywhere with an internet connection via an app and can provide critical information in the event of an emergency.

Interested in learning more about creating an Emergency Ready Profile for your business?  Give SERVPRO of Bay County a call at 850-785-1077, We’re Here to Help!

We are Cleaning Experts

3/17/2020 (Permalink)

logo on virus background SERVPRO of Bay County is your Locally Owned and Operated Cleaning Specialist!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Bay County, 850-785-1077

Saving Your Structure: Mold Containment

3/9/2020 (Permalink)

Plastic Sheeting for Containment SERVPRO of Bay County provides mold remediation services in Panama City Beach, Southport, Mexico Beach, and surround areas.

At SERVPRO of Bay County, our top priority is to restore your home or business to its preloss state after a fire, water, storm, or mold damage has taken place.  In order to protect your belongings and prevent any further contamination or spread in a mold situation, SERVPRO of Bay County will often build a containment around any affected area.  Within this containment, our trained professionals can properly mitigate and remove any mold contaminated items or structures, keeping the rest of your home or business safe and operational for use. 

Within a mold containment area, our SERVPRO production technicians utilize state of the art air purifying equipment to preserve and retain as much of the original building structure and contents as possible.  We will also work to clean and sanitize any salvageable items, such as dishes, and safely pack them away for return to the area once the mold intrusion has been remediated. Taking the upmost care of your property and belongings, while providing a safe environment for everyone involved during a mold remediation is of top concern at SERVPRO of Bay County.

If you suspect mold in your home or business, call SERVPRO of Bay County at 850-785-1077, We’re Here to Help!

Staying Safe During a Lightning Storm

2/11/2020 (Permalink)

Lightning Strike SERVPRO of Bay County offers Storm Damage Restoration in Panama City Beach, Panama City, Callaway, Mexico Beach, and surrounding areas.

During a thunderstorm or severe weather event, lighting can be a very dangerous situation for you and your loved ones.  According to the National Weather Service, there is a great deal of information to be aware of, and many precautions that you can take, to help protect yourself from being struck by lightning:

Lightning- What you Need to Know:

  1. If you hear thunder, lightning is close enough to strike you.
  2. If you hear thunder, move to an enclosed space, such as building or metal topped vehicle for shelter: no place outside is safe during a thunderstorm.

Lightning Safety Once Indoors:

  1. Stay off electronic equipment, such as computers or corded phones, that put you in direct contact with electricity.
  2. Avoid plumbing, such as sinks and bathtubs, as metal piping can transmit electrical current.
  3. Stay away from windows and doors; the safest area of the building is an interior room.
  4. Do not lean against concrete walls or lie on concrete floors.

Lightning Strike Outdoor Risk Reduction Tips:

If you find yourself outside with no shelter option during a lighting storm, the following actions can help reduce the risk of injury from a lightning strike:

  1. Search for lower ground- Avoid hills, cliffs, mountains, or any other natural structure elevates you.
  2. Immediately get out of and away from all bodies of water.
  3. Stay away from objects that can easily conduct electricity, such as metal fences and power lines.
  4. Never seek shelter under an isolated tree, as the tree can serve as a conductor for a lightning bolt.

SERVPRO of Bay County values the safety of our community members and we hope these tips help protect you and your family.  If a storm or other disaster has affected your home our business, give us a call at 850-785-1077, We’re Here to Help!

Restoring Your Home or Business with SERVPRO of Bay County's Contents Cleaning Service

1/6/2020 (Permalink)

Woman cleaning a table SERVPRO of Bay County provides Contents Cleaning services to Panama City, Apalachicola, Marianna, and Surrounding Areas

At SERVPRO of Bay County, providing timely mitigation and remediation to a water, fire or mold damaged structure is our top priority. Along with damage to a structure often comes damage to personal property, furniture, appliances and heirlooms. Not only does SERVPRO of Bay County handle structural damages, we also provide contents cleaning and pack out services.

SERVPRO of Bay County’s contents cleaning crew will thoroughly sort, document, transport, clean, and return your valuable items after a fire, water or mold damage occurrence. Our experienced team uses state of the art equipment and specially formulated SERVPRO chemicals to safely handle and clean your damaged items. Once properly cleaned, sanitized and deodorized, SERVPRO of Bay County will wrap, box, and store your valuables until your home or business is ready for their return.

At SERVPRO of Bay County, we strive to provide the best possible cleanup and restoration service. Though our contents cleaning division, we take the necessary steps to begin putting back together your home or business after a fire, water, or mold damage. Call 850-785-1077 for your cleanup & restoration needs, we’ll help make it “Like it never even happened.”

Document Restoration

12/2/2019 (Permalink)

Photographs on brown paper with the SERVPRO logo. SERVPRO of Bay County provides 24-Hour Emergency Cleanup & Restoration service in Apalachicola, Panama City Beach, Callaway, Biltmore Beach and more.

Imagine returning home after a flood, fire, or other disaster and discovering that your irreplaceable paper documents, photographs, books, or mementos have been damaged.  With SERVPRO’s document drying and restoration service, we can work to help you recover your damaged documents before it’s too late. SERVPRO of Bay County understands that the sooner the mitigation process is underway, the more likely you are to recover any damaged possessions. With years of experience in the restoration business, we implement state-of-the-art technology, such as gamma irradiation and vacuum freeze drying, to help you reclaim your important paper documents before they are damaged for good.

Vacuum Freeze Drying of Documents

SERVPRO of Bay County utilizes a HIPPA Master Certified team to complete all Vacuum Freeze-Drying projects.  This process is the only document drying method approved by the National Archives and Record Administration and is the most effective and efficient way to salvage water damaged documents.  We strive to make the document drying process as simple as possible for our customers, handling all steps from initial inventory to completion.

We Can Disinfect Your Documents

Especially in sewage or flood water situations, paper documents can be exposed to various types of bacteria or other unsafe chemicals. Our team uses a gamma irradiation process to adequately clean and decontaminate your documents.  This process does not create residuals or impart radioactivity in processed products, making it a safe choice for the restoration of your paper goods.

Call SERVPRO of Bay County today at (850) 785-1077 for your document drying and restoration needs. Our professional team can make it "Like it never even happened."

Fire Safety Tips for Holiday Decorating

12/2/2019 (Permalink)

Christmas lights hung on a house outside. SERVPRO of Bay County provides emergency 24-hour fire damage restoration service in Panama City, Callaway, Lynn Haven, Chipley, and surrounding areas.

Deck the halls with boughs of holly, fa la la la--- FIRE!!!

When it comes to decorating for the holidays, the last thing you want is a fire threatening your home, business, or most importantly your loved ones. Decorations are fun and festive, but keep in mind that if they are not properly done, they can be very dangerous and increase the risk of fire damage to your property.

Remember to follow these holiday decorating fire safety tips this season:

  • Choose decorations that are flame resistant or flame retardant.
  • Do not connect more than 3 strands of mini-light sets at a time, with a maximum of 50 bulbs at a time, for screw-in bulbs.
  • Check the packaging of your lights. Some lights are only for indoor use.
  • Do not block exits with trees or other decorations that limit your access.
  • Dispose of your tree right after Christmas – or when it’s dry – and look for community recycling programs for proper disposal of your tree.
  • Dispose of and replace any string sets of lights that have worn/broken cords or loose bulb connections.
  • Use hanging clips or hooks, not nails, to hang lights so that cords do not get damaged.
  • Store any outdoor electrical lights inside once the holidays are over to prevent hazards and make them last longer.
  • Keep any lit candles at least 12-inches away from anything that can catch fire.
  • Make sure your tree is a minimum of 3-feet away from heat sources such as fireplaces, radiators, space heaters, candles, and heat vents.
  • When picking out a natural tree, make sure the needles are fresh, green, and do not fall off when you touch them. 
  • If you have a natural tree, water it daily to limit drying out and potential of creating a fire hazard.
  • If you have an artificial tree, confirm that it’s labeled, certified, or identified by the manufacturer as fire-retardant.
  • Always turn off any Christmas tree lights before leaving your home or going to bed.

We hope that you will find these tips helpful while you are decorating for the holidays. From the entire SERVPRO of Bay County team, we wish you a very Safe and Merry Christmas!

Call SERVPRO of Bay County today at (850) 785-1077 for any fire or water damage restoration needs. We're Faster to Any Size Disaster.

Odor Removal after Water Damage

11/26/2019 (Permalink)

Couch floating in room filled with water after a flood. SERVPRO of Bay County provides 24-Hour emergency water damage restoration service in Panama City, Biltmore Beach, Port St. Joe, and surrounding areas.

Water damage of any kind is a severe problem that you want to resolve as fast as possible. Additionally, less favorable aspects of the damage can linger on after you finish the primary restoration process. Bad odor is one of those problems, which can result from a wide range of issues, including sewage waste dissolved in the floodwater, the scent from cleaning agents, and mold.

Why does water smell after time passes?

Removing all traces of smell left over after water damage to your commercial or residential property requires a clear understanding of why the smell occurred in the first place. Even clean water can smell when left stagnant over extended periods of time. Specific odors, such as the smell of rotten eggs, can indicate the presence of raw sewage, or the presence of hydrogen sulfide which is emitted when bacteria breaks down the natural sulfates in water. Some finishes or detergents can also leave scents behind that dissipate over time. Knowing the source of the smell helps determine which steps to take.

Removal of soiling and material deterioration 

The first step to eliminating odors after an event that causes water damage is to clean and remove all soils and deteriorated materials from the property. Various procedures are necessary for cleanup processes, including the use of cleaning agents to break down soils chemically, or agitation to manually remove stubborn soils and stains. Our SERVPRO of Bay County technicians can also remove carpets, pads, insulation, and other porous materials when necessary to eliminate odors.


Once the clean-up process is complete, there is a need to perform a comprehensive deodorization exercise. Various steps can help with deodorization, including direct injection, if the odor is concentrated within a small section, spraying, or fogging. SERVPRO of Bay County professionals use ULV foggers, which atomize the deodorizing agent so that it can penetrate deep into materials. The deodorizer used may be a combination of both a masking agent for immediate concealment of the odor and a neutralizer that pairs with the odor particles destroying them.

Restoring a flooded property to look and smell fresh takes effort and efficiency. Call SERVPRO of Bay County today at (850) 785-1077: We're Faster to Any Size Disaster.

Downtime = Lost Money

11/18/2019 (Permalink)

Trash can in empty room of building with water on the floor. SERVPRO of Bay County provides 24-Hour Commercial Water Damage Restoration Service in Panama City Beach, Biltmore Beach, Lynn Haven, and surrounding a

At SERVPRO of Bay County, our team understands that a quick and efficient response during a water damage emergency is extremely important.  During emergencies like these, not only must the building be back up and functioning, but the information, materials and equipment inside that are used daily need to be taken care of and restored.

SERVPRO of Bay County can save and restore nearly any office component, including sensitive information and paperwork, with our Document Restoration service. Our team always attempts to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  SERVPRO of Bay County works tirelessly to treat each of your items with special care as if they were our own. Our team is professionally trained to keep your items from damage while we do the work.

You can trust that SERVPRO of Bay County keeps in mind that time down for your business equals money lost. Our team will work around the clock to make sure your commercial damage seems “Like it never even happened” and your business is back up and running as soon as possible.

Call SERVPRO of Bay County today at (850) 785-1077 for more information or commercial water damage restoration services!

Technology & Storm Preparedness

11/12/2019 (Permalink)

Incoming hurricane formation headed towards United States SERVPRO of Bay County provides 24-Hour storm damage restoration service in Panama City, Apalachicola, Laguna Beach, Southport, and surrounding areas.

Living in Bay County, it is important to be ready for a storm or hurricane. Technology can be a vital tool in preparing for emergencies or disasters, as well as during and after a storm. It helps us stay informed of the situation and keep communication with others. Below are a few technology tips to help you be ready in the event of an emergency or disaster:

Store Important Documents Online

There are many places where you can store important information securely online. Online services such as Google Drive or Dropbox offer a free and easy way to store files.  SERVPRO of Bay County strongly recommends saving an electronic version of your insurance policies, identification documents, and medical records. In the case of water or fire damage to home or business, electronic documents are crucial in helping you take the proper steps toward recovery and renovation. 

Keep Up with the News

Make sure to stay informed of the disaster related information by following agencies such as FEMA, local news channels, and local government on the radio or social media platforms, such as Twitter. You can also alert First Responders if a rescue is needed through these platforms as well.

Mark Yourself as Safe

The American Red Cross offers a Safe & Well check-in at to list yourself as safe and find loved ones in situations where communication is difficult. In addition, Facebook offers a Safety Check feature that is activated after a natural disaster or crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure to have up-to-date contact information for family, friends, and business associates stored in your phone. You should regularly back your phone up, as well as keep a copy of your contact lists in an online folder just in case something happens to your phone.

Charge Up Devices

Keep portable, battery powered chargers in your car and home in case of an electricity outage. You may need to recharge these devices from time to time, or solar-powered chargers may be available as well. Make sure to have the correct cords for specific devices readily available to plug in when needed.

Get an Emergency READY Profile®

SERVPRO® is proud to offer an Emergency READY Profile® (ERP) to help prepare you and your business for an emergency. By developing a SERVPRO® Emergency READY Profile®, you minimize business interruption by having an immediate plan of action.  Knowing how to handle an emergency in advance is key to timely mitigation and helps minimize the damage caused by fire or water to your property.  You can even put help in the palm of your hand with the SERVPRO Ready Plan App® available for your phone. SERVPRO of Bay County has preparedness specialists who are happy to help you develop a custom plan.

Call SERVPRO® of Bay County today for more information on storm preparation and recovery.