Recent Posts

Giving Back to a Tim McGraw Superfan

8/22/2019 (Permalink)

Nikki when she found out she won tickets to Pepsi's Gulf Coast Jam to see Tim McGraw! Nikki when she found out she won tickets to Pepsi's Gulf Coast Jam to see Tim McGraw!

SERVPRO of Bay County is always trying to give back to our community in different ways! So, we wanted to share this story with you that absolutely touched our hearts.

We are a proud sponsor of the Veterans and First Responders luncheon. During the luncheon our Marketing Manager, Talena, gave away Gulf Coast Jam tickets as door prizes. The first winner was in tears when she was given the envelope. Talena asked, “Are you excited?” and she replied, “You have no idea, we have an adult daughter that is paraplegic and wants to see Tim McGraw, and we just can’t afford tickets this year.”

After the luncheon, the Mom called Talena to claim her prize. Talena and the Mom went on to talk about her daughter, Nikki who is 27 years old, born with Cerebral Palsy, and has been in a wheelchair her entire life. Nikki is a major Tim McGraw fan and her obsession started at age seven when she first heard the song, “Don’t Take the Girl”.

At the time, Nikki was away at camp so Nikki was not going to learn about the Gulf Coast Jam tickets until the next Friday. “Make sure you are listening as we are sure we will hear her scream all the way from Altha!”,said Mom. She then asked if we were selling tickets and Talena explained our sponsorship opportunity and asked if she needed more tickets. She replied, “Yes, one, because it takes two people to handle her and her wheelchair.”

Without hesitation, Talena told her SERVPRO of Bay County has her third ticket covered.

SERVPRO of Bay County provides 24 hour storm, fire, and water damage restoration service in Panama City, Panama City Beach, Lynn Haven, Southport and more.

5 Ways to Prevent Mold in Your Commercial Business

8/17/2019 (Permalink)

SERVPRO of Bay County provides 24 hour storm, fire, and water damage restoration service in Panama City, Panama City Beach, Lynn Haven and more!

Mold in your building may be the last of your worries while operating your commercial business in Bay County, Florida. It’s important to keep in mind that some mold, over time, may cause structural damage to wood along with damage to furnishings and finishes. It could also take a toll on your staff's health if not taken care of properly.

Use the following tips to help prevent mold growth in your business:

#1: Clean Out the Fridge

It can be difficult to keep track of shared refrigerators. Some people will always remember to clear out their leftovers, others won’t. Old food storage containers are a perfect breeding ground for mold. Over time, mold can travel to the shelving and even outside the refrigerator. Consider instituting an office refrigerator policy. If something is left in the fridge by a certain time each week, it goes in the garbage.

#2: Look For and Repair Any Leaks

Leaks from plumbing, windows, roofs, and more can lead to significant water damage in your business as well as an increased risk of mold growth. If you aren’t regularly inspecting your property, it’s easy for these leaks to go unchecked until they create a larger, more costly problem. Watch for telltale signs of a leak such as lower water pressure; wet spots on the floors, ceilings, or walls; and condensation around window sills and in attic spaces.

#3: Run a Dehumidifier

Leaks aren’t the only way for moisture to accumulate in your business. High humidity levels can lead to moisture and mold as well. On hot days, fans can cool you off, but they don’t do much for humidity levels. Run dehumidifier to cut down the humidity in the building.

#4: Clean Out Trash Cans

While you might switch out the liners regularly, can you remember the last time you washed out the trash cans? It’s easy for bits of food and condensation to sneak beneath liners into the can, which is all mold needs to grow. Try washing out office wastebaskets about once a month to prevent mold growth.

#5: Take Care of Your HVAC System

Your HVAC system can quickly distribute mold spores throughout your building if there is a problem. Make sure your HVAC system receives regular inspections. Sometimes moisture condenses inside air ducts which can lead to mold growth inside the ducts. Make sure to keep the HVAC drip pans clean and unobstructed. And, don’t forget to replace your filters as needed.

Call SERVPRO of Bay County today at (850) 785-1077 if you need assistance with mold, water, fire, or storm damage to your residential home or commercial business.

Did You Know We Offer Commercial Duct Cleaning?

8/16/2019 (Permalink)

SERVPRO of Bay County provides 24 hour restoration and cleaning services for commercial businesses in Panama City, Lynn Haven, and surrounding areas.

Whether you need cleaning for a commercial office or require industrial cleaning services, SERVPRO of Bay County can help. Along with deep cleaning flooring and carpets, did you know you can rely on us for commercial duct cleaning as well? That's why SERVPRO of Bay County is your one-stop shop for restoration and cleaning services.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the duct work of your commercial business.

If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminants.

SERVPRO of Bay County can routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. Our professional team will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

Additionally, make sure to keep the HVAC drip pans clean and unobstructed. And, don’t forget to replace your filters as needed.

Call SERVPRO of Bay County today at (850) 785-1077 if you need assistance with mold, water, fire, or storm damage to your residential home or commercial business.

What to do in a Power Outage

8/15/2019 (Permalink)

SERVPRO of Bay County provides 24 hour storm, fire, and water damage restoration service in Panama City, Panama City Beach, Lynn Haven and more.

The Bay County area has experienced it’s fair share of power outages. Extended power outages may impact the whole community causing lasting effects. It’s important to know what a power outage can do and how you can prepare and protect yourself.

A power outage may:

  • Disrupt communications, water, and transportation.
  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.
  • Cause food spoilage and water contamination.
  • Prevents the use of medical devices.


  • Keep any freezers and refrigerators closed. The more you open them, the cold air gets out.
  • Only use generators outdoors and away from windows.
  • Do not use a gas stove to heat your home.
  • Unplug any appliances and electronics to avoid damage from electrical surges.
  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.
  • If it is safe to leave your home, go to an alternate location for heat or cooling.


  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

Call SERVPRO of Bay County today at (850) 785-1077 if you need assistance with storm damage to your residential home or commercial business.

Condensation from your HVAC Can Cause Water Damage

8/13/2019 (Permalink)

During the warmer months, you are most likely to be running your HVAC more than ever to keep it cool in your home or business. Because of this, your HVAC creates plenty of condensation. That water needs somewhere to go and it’s easy for those lines to become clogged very quickly. This can cause your emergency line to either break or your drop pan to overfill. So what are you supposed to do if this happens and causes water damage?

  • First, call your HVAC company to service your unit. This is probably the easiest and most efficient method, however you will have to pay for the service.
  • Make sure you check your primary condensation line is slowly dripping water when your HVAC is on. This is usually located near the ground outside the home located in an  area of high foot traffic.
  • If your primary line is not dripping check the secondary line, usually located somewhere like above a window or door.
  • If the primary, or both lines are not dripping while the unit is on, that means there is blockage. Find a way to flush out or remove the potential blockage. The cleanout will usually be located close to the HVAC main unit. Make sure you thoroughly research how to properly clear your lines before attempting to!
  • Check your HVAC unit drip pan, make sure it has no holes or rust around it. If it is damaged you may need to replace it.

If you have experienced issues with water damage due to your HVAC leaking, call SERVPRO of Bay County today at (850) 785-1077!

Top 100 Team

8/10/2019 (Permalink)

Top 100 Franchise SERVPRO of Bay County

Customers often ask Why? Why choose this company or that company? You may ask Why choose SERVPRO of Bay County. SERVPRO of Bay County is a growing team of professionals that take great pride and work hard to serve the Bay County area. the SERVPRO Franchise system has nearly 1800 Individually owned and Operated Franchises and SERVPRO of Bay County has proudly been in the Top 100 for three consecutive years. Their 2018 ranking is #47 in the company. This doesn't come easy and owners Sean and Kellie Grier know they have a special team made up of diverse talents. The Griers are happy to invest in their people, their community and their business giving their employees the tools they need to continue to serve the Florida Panhandle well. This is evident through knowledgeable employees, community involvement and an ever growing franchise. SERVPRO of Bay County looks forward to serving Northwest Florida for many years to come.  

Water Damage in Commercial properties

8/10/2019 (Permalink)

Large amounts of equipment needed for this Commercial Water loss

Commercial properties in the Bay County area can be assured that SERVPRO of Bay County is ready to serve them no matter the size of their water disaster. Whether it's a room or two, several floors in a high rise or an entire building we are ready to help and have the equipment and personnel to do the job. 

SERVPRO of Bay County has an impressive resume' of commercial jobs that they have performed in Bay County. The SERVPRO Bay County team is a qualified large loss team and also travels to help other teams with both equipment and professional experience. 

SERVPRO of Bay County is always here to help with your water damage needs. If you would like more information on how SERVPRO of Bay County can help your commercial property after a disaster or how to prepare before a disaster please call 850-785-1077 or email us

Keep Your Pets Safe During a Fire

8/5/2019 (Permalink)

SERVPRO of Bay County provides 24 hour fire and water damage restoration service in Panama City, Panama City Beach, Lynn Haven, Southport and more!

Pets are family, too!

At any given moment, a fire emergency can take place in the Bay County area, and though unexpected; it can be instrumental to already have a strategy in place for everyone, pets included, in your home to evacuate and meet in a safe location. While you should always be most focused on keeping yourself and your family safe, you can be better prepared to keep your pets safe during a fire emergency by following these safety tips:

Practice Evacuating 

In the confusion and fear caused by a fire, it can be hard to think of everything you need to do at that moment. If you already have a plan in place and practice it a couple of times, you can be more prepared to handle a fire emergency. This can not only be helpful for pet safety, but also for the safety of everyone in your household. 

Notice Your Pets Location 

An important part of the planning process can be knowing where your pets spend most of their time. It can be especially helpful to take note where they hide when frightened, maybe during a thunder or lightning storm.You don’t want to put yourself or your family at risk by spending too much time searching for your dog or cat during a fire emergency. 

Keep Any Collars and Leashes Nearby

Fire emergencies can be especially frightening to pets. By keeping their collars, leashes, or carriers handy, you can more easily lead them safely out of the house. If you are unable to find your pets, it can be easier for the fire department to get them out if they are wearing collars. It can be a good idea to hang leashes by the door that you are planning to evacuate through.

Have Fire Damage? Call Us Today (850) 785-1077

Grilling Safety Tips

8/3/2019 (Permalink)

SERVPRO of Bay County provides 24 hour fire and water damage restoration service in Panama City, Panama City Beach, Lynn Haven, Southport, and more.

The summer months are the prime cookout season. Many of us are lighting up the grills with our favorite recipes. Unfortunately safety is usually the last thing that come to mind when gearing up for a backyard barbecue. There’s an average of 9,600 grill-related fires in the U.S every year. So, brush up on the tips for safely using charcoal and propane grills to prevent any type of fire safety hazard or fire damage.

Inspect the grill for wear & tear

Has it been awhile since you last used your grill? Be sure to check it for any damage, broken parts, or rust. Same goes for a fuel tank – if it’s beat up with rust, dents or cracks, it’s at risk for explosion and you need to replace it.

Check for leaks

You should inspect the valve and hose that run from the fuel tank for any leaks by making a solution with water and soap, then sprinkle it onto the valve hose. Turn on the gas, but DO NOT ignite the grill, and watch for any  bubbles that form. If there’s a leak, repair or replace parts before using your grill again.

Grill away from structures 

The heat of the grill can melt siding, cause smoke damage or grease stains, and may even ignite any dry grass, leaves, branches, shrubs and decks. Leave plenty of space on all sides of the grilling area and make sure there’s nothing overhead that can melt or catch fire.

Light the grill properly

How to light a gas grill:

  • Step one: open the grill.
  • Step two: turn on the gas via the valve on the propane tank.
  • Step three: light the grill using the grill’s quick ignition switch or a match (this final step depends on the make and model of your grill). Once your burners are functioning, you’re ready to grill.

How to light a charcoal grill:

  • Open the grill vents – there’s usually one on top of the grill and one on the bottom.
  • Place newspaper at the bottom of the charcoal chimney, then fill the rest with charcoal and light the newspaper. The newspaper will act as kindling for the charcoal, which will burn hot for several minutes before reaching an ashy-white condition appropriate for cooking.
  • Once the coals reach temperature, you can pour them out into the bottom of the grill, below the cooking grates. Check the manufacturer’s instructions for any specific indications and use an oven mitt to protect yourself from burns.

Be ready to put a fire out

Grill fires often contain grease, and these types of cooking fires CANNOT be put out with water. In fact, water makes grease fires worse. Instead, have a dry chemical fire extinguisher nearby. If a spark from your fire ignites something nearby and there’s no cooking grease or oil involved (for example, if a charcoal ember catches some dry leaves) then you can use water to prevent it from spreading. You may want to have your garden hose or a bucket of water at the ready just in case.

Have Fire Damage in Panama City, Lynn Haven, Southport, or surrounding areas? Call Us Today (850) 785-1077

Smoke & Soot Cleanup

8/3/2019 (Permalink)

SERVPRO of Bay County provides 24 hour fire and water damage restoration services in Panama City, Lynn Haven, Southport, and surrounding areas.

Smoke and soot is very invasive and can penetrate various cavities in your home, causing damage you can not see. Our smoke and fire damage expertise allows us to inspect and accurately assess the scope of the damage to develop a comprehensive plan of action.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

Believe it or not, there are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before the restoration process begins, SERVPRO of Bay County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions at your home or commercial business.  Our professional team has the equipment, expertise, and experience to restore your fire and smoke damage.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (850) 785-1077