Recent Posts

Restoring Your Home or Business with SERVPRO of Bay County's Contents Cleaning Service

1/6/2020 (Permalink)

Woman cleaning a table SERVPRO of Bay County provides Contents Cleaning services to Panama City, Apalachicola, Marianna, and Surrounding Areas

At SERVPRO of Bay County, providing timely mitigation and remediation to a water, fire or mold damaged structure is our top priority. Along with damage to a structure often comes damage to personal property, furniture, appliances and heirlooms. Not only does SERVPRO of Bay County handle structural damages, we also provide contents cleaning and pack out services.

SERVPRO of Bay County’s contents cleaning crew will thoroughly sort, document, transport, clean, and return your valuable items after a fire, water or mold damage occurrence. Our experienced team uses state of the art equipment and specially formulated SERVPRO chemicals to safely handle and clean your damaged items. Once properly cleaned, sanitized and deodorized, SERVPRO of Bay County will wrap, box, and store your valuables until your home or business is ready for their return.

At SERVPRO of Bay County, we strive to provide the best possible cleanup and restoration service. Though our contents cleaning division, we take the necessary steps to begin putting back together your home or business after a fire, water, or mold damage. Call 850-785-1077 for your cleanup & restoration needs, we’ll help make it “Like it never even happened.”

Document Restoration

12/2/2019 (Permalink)

Photographs on brown paper with the SERVPRO logo. SERVPRO of Bay County provides 24-Hour Emergency Cleanup & Restoration service in Apalachicola, Panama City Beach, Callaway, Biltmore Beach and more.

Imagine returning home after a flood, fire, or other disaster and discovering that your irreplaceable paper documents, photographs, books, or mementos have been damaged.  With SERVPRO’s document drying and restoration service, we can work to help you recover your damaged documents before it’s too late. SERVPRO of Bay County understands that the sooner the mitigation process is underway, the more likely you are to recover any damaged possessions. With years of experience in the restoration business, we implement state-of-the-art technology, such as gamma irradiation and vacuum freeze drying, to help you reclaim your important paper documents before they are damaged for good.

Vacuum Freeze Drying of Documents

SERVPRO of Bay County utilizes a HIPPA Master Certified team to complete all Vacuum Freeze-Drying projects.  This process is the only document drying method approved by the National Archives and Record Administration and is the most effective and efficient way to salvage water damaged documents.  We strive to make the document drying process as simple as possible for our customers, handling all steps from initial inventory to completion.

We Can Disinfect Your Documents

Especially in sewage or flood water situations, paper documents can be exposed to various types of bacteria or other unsafe chemicals. Our team uses a gamma irradiation process to adequately clean and decontaminate your documents.  This process does not create residuals or impart radioactivity in processed products, making it a safe choice for the restoration of your paper goods.

Call SERVPRO of Bay County today at (850) 785-1077 for your document drying and restoration needs. Our professional team can make it "Like it never even happened."

Fire Safety Tips for Holiday Decorating

12/2/2019 (Permalink)

Christmas lights hung on a house outside. SERVPRO of Bay County provides emergency 24-hour fire damage restoration service in Panama City, Callaway, Lynn Haven, Chipley, and surrounding areas.

Deck the halls with boughs of holly, fa la la la--- FIRE!!!

When it comes to decorating for the holidays, the last thing you want is a fire threatening your home, business, or most importantly your loved ones. Decorations are fun and festive, but keep in mind that if they are not properly done, they can be very dangerous and increase the risk of fire damage to your property.

Remember to follow these holiday decorating fire safety tips this season:

  • Choose decorations that are flame resistant or flame retardant.
  • Do not connect more than 3 strands of mini-light sets at a time, with a maximum of 50 bulbs at a time, for screw-in bulbs.
  • Check the packaging of your lights. Some lights are only for indoor use.
  • Do not block exits with trees or other decorations that limit your access.
  • Dispose of your tree right after Christmas – or when it’s dry – and look for community recycling programs for proper disposal of your tree.
  • Dispose of and replace any string sets of lights that have worn/broken cords or loose bulb connections.
  • Use hanging clips or hooks, not nails, to hang lights so that cords do not get damaged.
  • Store any outdoor electrical lights inside once the holidays are over to prevent hazards and make them last longer.
  • Keep any lit candles at least 12-inches away from anything that can catch fire.
  • Make sure your tree is a minimum of 3-feet away from heat sources such as fireplaces, radiators, space heaters, candles, and heat vents.
  • When picking out a natural tree, make sure the needles are fresh, green, and do not fall off when you touch them. 
  • If you have a natural tree, water it daily to limit drying out and potential of creating a fire hazard.
  • If you have an artificial tree, confirm that it’s labeled, certified, or identified by the manufacturer as fire-retardant.
  • Always turn off any Christmas tree lights before leaving your home or going to bed.

We hope that you will find these tips helpful while you are decorating for the holidays. From the entire SERVPRO of Bay County team, we wish you a very Safe and Merry Christmas!

Call SERVPRO of Bay County today at (850) 785-1077 for any fire or water damage restoration needs. We're Faster to Any Size Disaster.

Odor Removal after Water Damage

11/26/2019 (Permalink)

Couch floating in room filled with water after a flood. SERVPRO of Bay County provides 24-Hour emergency water damage restoration service in Panama City, Biltmore Beach, Port St. Joe, and surrounding areas.

Water damage of any kind is a severe problem that you want to resolve as fast as possible. Additionally, less favorable aspects of the damage can linger on after you finish the primary restoration process. Bad odor is one of those problems, which can result from a wide range of issues, including sewage waste dissolved in the floodwater, the scent from cleaning agents, and mold.

Why does water smell after time passes?

Removing all traces of smell left over after water damage to your commercial or residential property requires a clear understanding of why the smell occurred in the first place. Even clean water can smell when left stagnant over extended periods of time. Specific odors, such as the smell of rotten eggs, can indicate the presence of raw sewage, or the presence of hydrogen sulfide which is emitted when bacteria breaks down the natural sulfates in water. Some finishes or detergents can also leave scents behind that dissipate over time. Knowing the source of the smell helps determine which steps to take.

Removal of soiling and material deterioration 

The first step to eliminating odors after an event that causes water damage is to clean and remove all soils and deteriorated materials from the property. Various procedures are necessary for cleanup processes, including the use of cleaning agents to break down soils chemically, or agitation to manually remove stubborn soils and stains. Our SERVPRO of Bay County technicians can also remove carpets, pads, insulation, and other porous materials when necessary to eliminate odors.


Once the clean-up process is complete, there is a need to perform a comprehensive deodorization exercise. Various steps can help with deodorization, including direct injection, if the odor is concentrated within a small section, spraying, or fogging. SERVPRO of Bay County professionals use ULV foggers, which atomize the deodorizing agent so that it can penetrate deep into materials. The deodorizer used may be a combination of both a masking agent for immediate concealment of the odor and a neutralizer that pairs with the odor particles destroying them.

Restoring a flooded property to look and smell fresh takes effort and efficiency. Call SERVPRO of Bay County today at (850) 785-1077: We're Faster to Any Size Disaster.

Downtime = Lost Money

11/18/2019 (Permalink)

Trash can in empty room of building with water on the floor. SERVPRO of Bay County provides 24-Hour Commercial Water Damage Restoration Service in Panama City Beach, Biltmore Beach, Lynn Haven, and surrounding a

At SERVPRO of Bay County, our team understands that a quick and efficient response during a water damage emergency is extremely important.  During emergencies like these, not only must the building be back up and functioning, but the information, materials and equipment inside that are used daily need to be taken care of and restored.

SERVPRO of Bay County can save and restore nearly any office component, including sensitive information and paperwork, with our Document Restoration service. Our team always attempts to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  SERVPRO of Bay County works tirelessly to treat each of your items with special care as if they were our own. Our team is professionally trained to keep your items from damage while we do the work.

You can trust that SERVPRO of Bay County keeps in mind that time down for your business equals money lost. Our team will work around the clock to make sure your commercial damage seems “Like it never even happened” and your business is back up and running as soon as possible.

Call SERVPRO of Bay County today at (850) 785-1077 for more information or commercial water damage restoration services!

Technology & Storm Preparedness

11/12/2019 (Permalink)

Incoming hurricane formation headed towards United States SERVPRO of Bay County provides 24-Hour storm damage restoration service in Panama City, Apalachicola, Laguna Beach, Southport, and surrounding areas.

Living in Bay County, it is important to be ready for a storm or hurricane. Technology can be a vital tool in preparing for emergencies or disasters, as well as during and after a storm. It helps us stay informed of the situation and keep communication with others. Below are a few technology tips to help you be ready in the event of an emergency or disaster:

Store Important Documents Online

There are many places where you can store important information securely online. Online services such as Google Drive or Dropbox offer a free and easy way to store files.  SERVPRO of Bay County strongly recommends saving an electronic version of your insurance policies, identification documents, and medical records. In the case of water or fire damage to home or business, electronic documents are crucial in helping you take the proper steps toward recovery and renovation. 

Keep Up with the News

Make sure to stay informed of the disaster related information by following agencies such as FEMA, local news channels, and local government on the radio or social media platforms, such as Twitter. You can also alert First Responders if a rescue is needed through these platforms as well.

Mark Yourself as Safe

The American Red Cross offers a Safe & Well check-in at to list yourself as safe and find loved ones in situations where communication is difficult. In addition, Facebook offers a Safety Check feature that is activated after a natural disaster or crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure to have up-to-date contact information for family, friends, and business associates stored in your phone. You should regularly back your phone up, as well as keep a copy of your contact lists in an online folder just in case something happens to your phone.

Charge Up Devices

Keep portable, battery powered chargers in your car and home in case of an electricity outage. You may need to recharge these devices from time to time, or solar-powered chargers may be available as well. Make sure to have the correct cords for specific devices readily available to plug in when needed.

Get an Emergency READY Profile®

SERVPRO® is proud to offer an Emergency READY Profile® (ERP) to help prepare you and your business for an emergency. By developing a SERVPRO® Emergency READY Profile®, you minimize business interruption by having an immediate plan of action.  Knowing how to handle an emergency in advance is key to timely mitigation and helps minimize the damage caused by fire or water to your property.  You can even put help in the palm of your hand with the SERVPRO Ready Plan App® available for your phone. SERVPRO of Bay County has preparedness specialists who are happy to help you develop a custom plan.

Call SERVPRO® of Bay County today for more information on storm preparation and recovery.

Halloween Fire Safety Tips

10/22/2019 (Permalink)

Lit candles and jack-o-lanterns on a table SERVPRO of Bay County provides 24 hour fire damage restoration service in Panama City, Panama City Beach, Lynn Haven, Southport and surrounding areas.

Without taking the proper precautions, your spooky Halloween decorations in your home and yard can pose a potential fire risk to your family and to trick-or-treaters who visit your door. Keep these things in mind for a safe and fire free Halloween display.

  • Avoid open flames.

Jack-o'-lanterns with burning candles require constant supervision and can pose a risk to trailing parts of flammable costumes. Choose battery-operated candles or LED lights instead.

  • Don’t overload extension cords.

If you have a lot of interior decorations that require power, make sure that you're not putting too much strain on your extension cords. Your cord should be the correct amps for what you're plugging into it. Check the cord periodically: If any part of the cord, the plug or the socket is hot, unplug it to prevent overheating.

  • Watch the flammable decor.

Halloween decor like moss, spooky gauze,  or fake spider webs are extremely flammable. Also, by placing them around doorways, you may accidentally block their exits in the case of a fire. Just in case, keep exits clear and keep flammable materials away from fire hazards.

SERVPRO of Bay County wishes everyone a very Happy and Spooky Halloween! Call SERVPRO of Bay County today at (850) 785-1077 if you need Fire Damage assistance!

Levels of Commercial Loss in Bay County, FL

9/26/2019 (Permalink)

Tall glass commercial building behind a SERVPRO truck SERVPRO of Bay County provides 24 hour commercial damage restoration in Panama City, Panama City Beach, Lynn Haven, Southport and surrounding areas.

SERVPRO of Bay County handles not only residential damage and restoration but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and an appropriate sized team of professionals are dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

Call SERVPRO of Bay County today at (850) 785-1077 to learn more about our commercial property restoration services!

No Job is Too Large for SERVPRO

9/26/2019 (Permalink)

SERVPRO team members talking and working SERVPRO of Bay County provides 24 hour damage restoration in Panama City, Panama City Beach, 30a, and more surrounding areas.

If you’re a business owner in Bay County, Florida, major disastrous events such as hurricanes, strong winds, flooding and more are issues you never want to have to worry about. Regardless, these unfortunate events still happen. Fortunately, no job is too large for the SERVPRO of Bay County team.

The SERVPRO of Bay County Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, fire or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Call SERVPRO of Bay County today at (850) 785-1077 to learn more about our commercial property restoration services!

We're Highly Trained Storm Damage Specialists

9/23/2019 (Permalink)

SERVPRO employees wearing white hazmat suits and yellow vests in training. SERVPRO of Bay County provides 24 hour storm damage restoration service from Hurricanes in Panama City, Panama City Beach, Lynn Haven, Southport and s

As leaders in the storm and water damage industry, SERVPRO of Bay County has advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.

From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Restoring storm- and flood-damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your Panama City property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Bay County is close by and ready to respond to your flood or storm damage emergency. We are proud to be an active member of the Panama City community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Call SERVPRO of Bay County today at (850) 785-1077!