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There's Water Everywhere! What Do I Do?

5/13/2021 (Permalink)

Water on Flooring with Open Door SERVPRO of Bay County is Here to Help, 24 hours a day, 7 days a week!

Imagine coming home from work after a long, tiring day.  All you want to do is kick off your shoes and relax.  You step through the front door, and SQUISH!  You are met with the sound of your feet stepping onto wet carpet.  Immediately your mind starts racing, you ask yourself WHAT DO I DO?

Determine if it is safe to be in the residence!  Common hazards associated with water damages include sagging ceilings, slippery floors, and the risk of electric shock from the combination of water and electricity.  If you feel that the area is too heavily affected, do not remain indoors!  If you determine that you feel safe to proceed, you will want to turn off the water source.  When a large portion of the house is affected, it may be beneficial to turn off water supply to the entire structure.  If you can conclude that the water intrusion is isolated to one appliance or area (such as the dishwasher in the kitchen), you will want to turn off the water going to this area.

The water has stopped flowing, so now what?  Call SERVPRO of Bay County for help!  Our team of experienced professionals is available 24 hours a day, 7 days a week, to respond to water damage emergencies.  The quicker that the mitigation process is started, the less likely you are to incur additional damages.  Upon arrival, our team will evaluate the affected areas, begin extracting standing water, and formulate a plan for drying your property.  We take great pride in treating our customer’s property as we would our own and understand how stressful of a situation this can be.

Throughout your mitigation process, your dedicated Project Manager will provide an open line of communication about the job progress.  You can expect daily equipment monitoring, detailed drying reporting, and assistance in communicating with your insurance company.  SERVPRO of Bay County’s mitigation team are IICRC Certified, and possess the equipment, knowledge, and experience to handle water damages of all sizes.

If you’re met with the dreaded SQUISH! after a long day of work, CALL us at 850-785-1077.  Serving Panama City, Panama City Beach, Lynn Haven, and surrounding communities, SERVPRO of Bay County is Faster to Any Size Disaster!

Understanding Tropical Systems

3/19/2021 (Permalink)

Satellite image of Hurricane Michael in 2018 SERVPRO of Bay County is Here to Help when storm damages strike!

The Panhandle of Florida is no stranger to tropical depressions, tropical storms, and hurricanes.  The landfall of Hurricane Michael in our area in 2018 brought a great deal of property damage, both from rain and wind, and reminded us all how important it is to be both weather aware and prepared.  With the likelihood of tropical systems affecting our community, it is important to understand the different categories of these storms.  The National Hurricane Center defines each type of tropical system as follows:

  • Tropical Depression: A tropical cyclone with maximum sustained winds of 38 mph or less.
  • Tropical Storm: A tropical cyclone with maximum sustained winds of 39 to 73 mph.
  • Hurricane: A tropical cyclone with maximum sustained winds of 74 mph or higher.

Hurricanes are further ranked by intensity on what is known as the Sariff-Simpson Hurricane Wind Scale:

  • Category 1: 74-95 MPH sustained winds. 
  • Category 2: 96-110 MPH sustained winds.
  • Category 3: 111-129 MPH sustained winds.
  • Category 4: 130-156 MPH sustained winds.
  • Category 5: 157 of higher MPH sustained winds.

With the increase in storm intensity, or category, comes the added probability of dangerous conditions and damage to your property.  When a severe storm, tropical or otherwise, is forecasted in your area, the top priority is to follow the direction of local officials to keep yourself and your loved ones safe.  In the unfortunate event that a severe weather system causes property damage to your home or business, know that SERVPRO of Bay County is here and prepared to help.  We offer a wide array of storm damage services, including water damage restoration and mold remediation, and with the backing of over 1,700 franchises nationwide, we are Faster to Any Size Disaster.

Looking for Superior Customer Service? Call SERVPRO of Bay County!

3/19/2021 (Permalink)

SERVPRO of Bay County Trailer with services listed on the side. SERVPRO of Bay County is Here to Help with all of your water, fire, mold, and storm damage needs!

SERVPRO of Bay County takes great pride in providing a quick response from a professionally trained team, who will treat your property as they would their own, honest communication, and excellent customer service from the beginning of your mitigation process through the end of reconstruction services.  Throughout the course of your property damage restoration, you can depend on SERVPRO of Bay County team members to help you navigate the process every step of the way.  Don’t just take our word for it:

Read our reviews from previous customers:

“SERVPRO of Bay County and the response team of Anthony Zollo, Tucker Purvis, Dusty Richter, and Brandon Nugent have been excellent. We found water damage in our kitchen from a slow leak which has probably been going on for quite a period of time. They set us up for mitigation quickly and proficiently. Every day they call before arriving to give us a heads up that they are coming. They work quietly and confidently. Extra kudos to Dusty who help my mother-in-law (who is 92 years old) when her washing machine drain line separated in her bedroom closet (can you believe we had another leak?!). Dusty ran to her rescue, found the leak, and got it stopped immediately. He then moved things out of her closet and got everything drying. It was the fasted response time EVER! Also, he was kind, respectful, and helpful. Thank you Dusty and the entire SERVPRO Response Team!” – F. Hodges, google.com

“Brandon and his team are excellent at the work they do. I appreciate the professionalism and knowledge that Brandon brought to the job. Open regular communication about the project progress made the process smooth. He went above and beyond when a snake made an appearance on the front porch. A skilled Crew Chief and snake whisperer.” -  A. Oiz, facebook.com

SERVPRO of Bay County is proud to hold an overall Google Rating of 4.7 and Facebook Rating of 4.8. If you home or business has suffered damages, and you are looking for a team that provides superior customer service, call SERVPRO of Bay County at 850-785-1077.  We have the expertise, experience, and equipment to take care of you and your property as quickly as possible, helping to make your damage “Like it never even happened.”

What to Expect When Water Damage Strikes

3/5/2021 (Permalink)

Man extracting water from a residence in Panama City Beach Our team of highly trained technicians is Here to Help make your water damage "Like it never even happened."

It can be a very stressful situation when water damages occur in either your home or business.  In your home, the water can damage family mementos and possessions,  limit the amount of space available for you and your family, and cause a financial burden to bear.  In your business, these types of damages can limit your productivity, disrupt day-to-day operations, and cause a loss of income for you and your employees.  To reduce the severity of these potentially disastrous occurrences, SERVPRO of Bay County offers 24/7/365 emergency response to begin mitigating water damages ASAP.  When water damage strikes, it is important to understand how the damages can progress if not quickly handled:

Within Minutes

  • Water spreads throughout your property, beginning to saturate items within its path
  • Water is absorbed into walls, floors, upholstery, belongings, and other porous surfaces
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs & Paper Goods become damaged

1-2 Hours

  • Drywall Swells
  • Metal Surfaces Tarnish
  • Furniture and Flooring begin to warp/mold
  • Odors begin to form

48 Hours-1 Week

  • Microbial Growth begins to occur
  • Metal begins to rust
  • Doors & Windows begin to swell and warp
  • Biohazard contamination becomes possible

Over 1 Week

  • Structural safety becomes compromised
  • Microbial growth spreads
  • Restoration time and cost increase dramatically
  • Biohazard contamination poses a serious risk

If you home or business has suffered a water damage, call SERVPRO of Bay County at 850-785-1077.  We have the expertise, experience, and equipment to take care of you and your property as quickly as possible, helping to make your damage “Like it never even happened.”

A Locally Owned Company with National Storm Resources

2/22/2021 (Permalink)

Man on the back of a disaster recovery SERVPRO truck SERVPRO of Bay County has the resources to handle storm damages of all sizes, both residential and commercial!

SERVPRO of Bay County is proud to be an active member of the SERVPRO Disaster Recovery Team.  The SERVPRO Disaster Recovery Team provides help to communities throughout the United States after instances of tornadoes, hurricanes, blizzards, or floods. Our Disaster Recovery Teams are strategically placed throughout our operating territories to provide quick emergency response after disasters occur, lessening the amount of damage sustained by property owners.  With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big for our teams.

SERVPRO of Bay County has responded to multiple storm situations as a member of this elite team, including Hurricane Michael, which occurred in our home territory.  With our diverse storm experience, we have learned how to mitigate and remediate storm damages of all sizes, both commercial and residential.  Through continued industry training, we continue to grow our knowledge and expertise, and are Here to Help you and your property in the case of a storm emergency.

To learn more about our storm service, please give us a call at 850-785-1077.  We are proud to be of service to our local community, and with the backing of the SERVPRO Disaster Recovery Team network, can handle disasters of all shapes and sizes.

SERVPRO of Bay County Offers an Emergency Ready Profile (ERP) for Local Businesses

2/16/2021 (Permalink)

SERVPRO's emergency ready profile logo Interested in learning more or creating an ERP for your business? Give SERVPRO of Bay County a call at 850-785-1077!

Benjamin Franklin said it best: “By Failing to Prepare, you are Preparing to Fail.”  This is especially true when it comes to preparing for a water, fire, or storm occurrence at your commercial property.   At SERVPRO of Bay County, we offer a no-cost tool, known as an Emergency Ready Profile (ERP), to help you with this task.

SERVPRO’s ERP provides a digital “one stop shop” for business owners and managers to retain key contacts and pertinent information about their property.  Your SERVPRO of Bay County Marketing Representative can assist you in locating and marking various important areas in and around your property, such as electrical and water shut off valves, compiling vendor lists and emergency contacts, and uploading important property documents to the ERP.  This service is accessible from anywhere with an internet connection via a secure app and can provide critical information about your commercial property when it is needed most.

Interested in learning more about our Emergency Ready Profile?  Ready to get started?  Give SERVPRO of Bay County a call at 850-785-1077.  Serving Panama City Beach, Callaway, and surrounding areas, our team is prepared to help you prepare; together we can make your property damage “Like it never even happened.”

SERVPRO Receives Prestigious Top 10 Ranking in Entrepreneur Magazine’s Franchise 500

2/9/2021 (Permalink)

Magazine Article featuring SERVPRO on Wooden table When fire, water, mold, or storm damages affect your Panama City area home or business, SERVPRO of Bay County is Here to Help!

SERVPRO has recently been honored by Entrepreneur Magazine as the #10 ranked franchise in their franchise 500.  Along with this distinction, SERVPRO has also been named Entrepreneur’s #1 franchise in the Clean Up and Restoration category.  SERVPRO of Bay County is proud to be a part of this thriving business system, which has over 1,700 franchises nationwide, offering multiple service lines including water mitigation, fire restoration, COVID-19 cleaning, and mold remediation.

When you choose SERVPRO of Bay County to provide property damage remediation, you can expect a quick response from a professionally trained team, who will treat your property as we would our own, honest communication, and excellent customer service from the beginning of your mitigation process through the end of reconstruction services.  We have been serving the Florida Panhandle since 1989, and as a locally owned and operated franchise, are proud to both live and work in our community.

When disaster strikes, know that SERVPRO of Bay County is Here to Help.  To learn more about our various residential and commercial service lines, please give us a call at 850-785-1077.

Fire, Smoke, AND Water Damages? Now What?

1/12/2021 (Permalink)

Fire, Smoke and Water with SERVPRO Logo Fire, Smoke or Water Damages? Servicing Panama City, Panama City Beach, and Surrounding Areas, SERVPRO of Bay County is Here to Help!

The progression of damages after a structure fire can happen very quickly and be very overwhelming for a property owner.  During the fire, the flames spread across flammable materials, damaging nearly everything in their path.  Along with the flames come soot residues and smoke odor, which spread even further than the flames, and linger long after the fire is extinguished.   With extinguishing the fire often comes water, and large amounts of it, which saturates your structure and contents.  Now you have fire, smoke, and water damage!  Where do you go from here?

Call SERVPRO of Bay County for Help!

Our team has the knowledge, experience, and equipment to handle both fire/smoke and water losses of all sizes.  We offer 24/7/365 emergency response to begin the remediation process as soon as possible, reducing the total amount of damage sustained by your property.  We also work with your insurance company, to help alleviate the stress of the claims process.  SERVPRO of Bay County is your “one stop shop” for property damage restoration, offering multiple services lines for both structure and contents, removing the need to deal with multiple companies for your loss.  Finally, SERVPRO of Bay County also has a reconstruction division, so after the remediation process has been completed, we can help you to rebuild “Like it never even happened.”   

Serving Panama City, Panama City Beach, Southport, and surrounding communities, SERVPRO of Bay County is your locally owned and operated Clean Up & Restoration company with the backing of over 1,700 nationwide franchises.  To learn more about our service lines, schedule service, or for any questions, please give us a call at 850-785-1077.

What Causes a Thunderstorm?

12/17/2020 (Permalink)

Storm Clouds over a field with SERVPRO logo SERVPRO of Bay County provides storm damage restoration in Panama City, Lynn Haven, and surrounding areas.

Panama City, Panama City Beach, and the surrounding communities in Bay County, Florida are no strangers to thunderstorms.  Our area is prone to quick changes in weather conditions, sometimes severe, and with little warning.  Since thunderstorms are such a frequent occurrence on the Gulf Coast, and can cause damages to your home or business, it is important to understand what causes thunderstorms, and how to be better prepared for them.

Thunderstorms- What Causes Them?

According to the National Severe Storms Laboratory, three basic ingredients are required for a thunderstorm to form:

  1. Moisture
  2. Rising, Unstable Air
  3. A Lifting Mechanism

The process of thunderstorm formation begins with the sun heating the surface of the Earth.  This, in turn, heats the air just above the Earth’s surface.  Because warm air is less dense than cool air, warm air will begin to rise.  As this rising warm air interacts with various elements of the Earth’s surface terrain (hills, mountains, or pockets of cooler air) it continues to be pushed higher into the atmosphere.  As this air reaches the cooler areas of the atmosphere, it also begins to cool, allowing the moisture contained within to condense, beginning cloud formation.  As more particles of continuously cooling moisture gather, they begin to “bounce off of” one another within the cloud.  These collisions eventually build up large reactions of electric charge, resulting in lightning, which creates the soundwave we know as thunder.

Thunderstorms – How to Prepare?

Thunderstorms are most likely to occur in spring and summer months, when the surface of the Earth reaches higher temperatures, but can take place at any time of the year.  In the Gulf Coast region, these storms occur most frequently in the afternoon.  Knowing this, here are a few tips for thunderstorm preparation:

  1. Keep you roof gutters cleared, especially in the spring and summer months. Debris in gutters can cause rainwater to back up onto your roof, which can result in property damage.
  2. Follow your local weather forecast. Although many thunderstorms can occur quickly, it is important to be weather aware when living in a region prone to thunderstorms.
  3. Since lighting is one of the most dangerous components of a thunderstorm, be sure to practice lightning safety: during a thunderstorm, stay away from windows and doors, avoid using electronic devices that are connected to the wall, and avoid using plumbing, as metal pipes can conduct electricity.

SERVPRO of Bay County values the safety of our community members as well as their properties. In the unfortunate event a thunderstorm or other natural disaster has affected your home our business, give us a call at 850-785-1077, We’re Here to Help!

source: https://www.nssl.noaa.gov/education/svrwx101/thunderstorms/

Why SERVPRO?

11/30/2020 (Permalink)

SERVPRO logo on top of water, fire, mold, and biohazard symboks When property damage strikes, SERVPRO of Bay County is Here to Help! Give us a call at 850-785-1077.

When it comes to companies offering clean up and restoration services in the Bay County area, consumers have a variety of options to choose from, so why SERVPRO?  As a locally owned and operated organization, with the backing of over 1,700 franchises nationwide, SERVPRO of Bay County has the ability to respond to your property damage emergency quickly, no matter the size of the loss:

  • We are available 24 hours a day, 365 days a year
  • Our technicians are highly trained restoration specialists, with multiple certifications from the IICRC.
  • We work with a variety of insurance companies
  • We offer a wide array of clean up and restoration services for both commercial and residential properties, including water, fire, mold, storm, and biohazard related damages.
  • Our technicians utilize industry leading technology and equipment to provide the most efficient solution for your damages.

When disaster strikes, SERVPRO of Bay County is Here to Help.  Proudly serving Lynn Haven, Mexico Beach, Carillon Beach, and surrounding communities, We’re Faster to Any Size Disaster.  To learn more about the services we offer, please give us a call at 850-785-1077, or visit our home page for more information.