Recent Storm Damage Posts

Staying Safe During a Lightning Storm

2/11/2020 (Permalink)

Lightning Strike SERVPRO of Bay County offers Storm Damage Restoration in Panama City Beach, Panama City, Callaway, Mexico Beach, and surrounding areas.

During a thunderstorm or severe weather event, lighting can be a very dangerous situation for you and your loved ones.  According to the National Weather Service, there is a great deal of information to be aware of, and many precautions that you can take, to help protect yourself from being struck by lightning:

Lightning- What you Need to Know:

  1. If you hear thunder, lightning is close enough to strike you.
  2. If you hear thunder, move to an enclosed space, such as building or metal topped vehicle for shelter: no place outside is safe during a thunderstorm.

Lightning Safety Once Indoors:

  1. Stay off electronic equipment, such as computers or corded phones, that put you in direct contact with electricity.
  2. Avoid plumbing, such as sinks and bathtubs, as metal piping can transmit electrical current.
  3. Stay away from windows and doors; the safest area of the building is an interior room.
  4. Do not lean against concrete walls or lie on concrete floors.

Lightning Strike Outdoor Risk Reduction Tips:

If you find yourself outside with no shelter option during a lighting storm, the following actions can help reduce the risk of injury from a lightning strike:

  1. Search for lower ground- Avoid hills, cliffs, mountains, or any other natural structure elevates you.
  2. Immediately get out of and away from all bodies of water.
  3. Stay away from objects that can easily conduct electricity, such as metal fences and power lines.
  4. Never seek shelter under an isolated tree, as the tree can serve as a conductor for a lightning bolt.

SERVPRO of Bay County values the safety of our community members and we hope these tips help protect you and your family.  If a storm or other disaster has affected your home our business, give us a call at 850-785-1077, We’re Here to Help!

Technology & Storm Preparedness

11/12/2019 (Permalink)

Incoming hurricane formation headed towards United States SERVPRO of Bay County provides 24-Hour storm damage restoration service in Panama City, Apalachicola, Laguna Beach, Southport, and surrounding areas.

Living in Bay County, it is important to be ready for a storm or hurricane. Technology can be a vital tool in preparing for emergencies or disasters, as well as during and after a storm. It helps us stay informed of the situation and keep communication with others. Below are a few technology tips to help you be ready in the event of an emergency or disaster:

Store Important Documents Online

There are many places where you can store important information securely online. Online services such as Google Drive or Dropbox offer a free and easy way to store files.  SERVPRO of Bay County strongly recommends saving an electronic version of your insurance policies, identification documents, and medical records. In the case of water or fire damage to home or business, electronic documents are crucial in helping you take the proper steps toward recovery and renovation. 

Keep Up with the News

Make sure to stay informed of the disaster related information by following agencies such as FEMA, local news channels, and local government on the radio or social media platforms, such as Twitter. You can also alert First Responders if a rescue is needed through these platforms as well.

Mark Yourself as Safe

The American Red Cross offers a Safe & Well check-in at to list yourself as safe and find loved ones in situations where communication is difficult. In addition, Facebook offers a Safety Check feature that is activated after a natural disaster or crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure to have up-to-date contact information for family, friends, and business associates stored in your phone. You should regularly back your phone up, as well as keep a copy of your contact lists in an online folder just in case something happens to your phone.

Charge Up Devices

Keep portable, battery powered chargers in your car and home in case of an electricity outage. You may need to recharge these devices from time to time, or solar-powered chargers may be available as well. Make sure to have the correct cords for specific devices readily available to plug in when needed.

Get an Emergency READY Profile®

SERVPRO® is proud to offer an Emergency READY Profile® (ERP) to help prepare you and your business for an emergency. By developing a SERVPRO® Emergency READY Profile®, you minimize business interruption by having an immediate plan of action.  Knowing how to handle an emergency in advance is key to timely mitigation and helps minimize the damage caused by fire or water to your property.  You can even put help in the palm of your hand with the SERVPRO Ready Plan App® available for your phone. SERVPRO of Bay County has preparedness specialists who are happy to help you develop a custom plan.

Call SERVPRO® of Bay County today for more information on storm preparation and recovery.

We're Highly Trained Storm Damage Specialists

9/23/2019 (Permalink)

SERVPRO employees wearing white hazmat suits and yellow vests in training. SERVPRO of Bay County provides 24 hour storm damage restoration service from Hurricanes in Panama City, Panama City Beach, Lynn Haven, Southport and s

As leaders in the storm and water damage industry, SERVPRO of Bay County has advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.

From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Restoring storm- and flood-damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your Panama City property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Bay County is close by and ready to respond to your flood or storm damage emergency. We are proud to be an active member of the Panama City community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Call SERVPRO of Bay County today at (850) 785-1077!

Hurricane Preparedness - Supply List

9/23/2019 (Permalink)

Table with hurricane ready supplies, flashlight, gas can, jugs of water, canned food, batteries, radio. SERVPRO of Bay County provides 24 hour storm damage restoration service from Hurricanes in Panama City, Panama City Beach, Lynn Haven, and more.

Living in Bay County, our area is well aware of Hurricanes and the strong storms that cause life- and property- threatening hazards such as flooding, storm surges, and high winds. Restoring storm and flood-damaged properties is the cornerstone of our business. At SERVPRO of Bay County, our highly trained professionals use specialized equipment and advanced training to quickly restore your Panama City property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

However, preparation is the best protection against the dangers of a hurricane. Below we’ve compiled a supply checklist for essentials and necessities to be ready when a hurricane hits:

  • Water - at least a 3-day supply; one gallon per person per day
  • Food - non-perishable, easy-to-prepare
  • Battery-powered/hand-crank radio
  • Flashlights
  • Extra batteries - make sure you have an assortment for multiple devices
  • Candles
  • Lighters or matches
  • A well stocked first aid kit
  • Medications - at least a 7-day supply
  • Sanitation and personal hygiene products
  • Cell phone with chargers
  • Copies of important documents (medical info, proof of address, deeds, passports, birth certificates, insurance policies, etc.)
  • Family and emergency contact information
  • Extra cash
  • Maps of the area (just in case google maps is down)
  • Baby supplies (diapers, formula, etc.)
  • Pet supplies
  • Extra set of keys - house and car
  • Rain gear
  • Insect repellent
  • Camera for photos of home (before & after)
  • Tools and supplies for securing your home
  • Gas 

Call SERVPRO of Bay County today at (850) 785-1077!

What to do in a Power Outage

8/15/2019 (Permalink)

SERVPRO of Bay County provides 24 hour storm, fire, and water damage restoration service in Panama City, Panama City Beach, Lynn Haven and more.

The Bay County area has experienced it’s fair share of power outages. Extended power outages may impact the whole community causing lasting effects. It’s important to know what a power outage can do and how you can prepare and protect yourself.

A power outage may:

  • Disrupt communications, water, and transportation.
  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.
  • Cause food spoilage and water contamination.
  • Prevents the use of medical devices.


  • Keep any freezers and refrigerators closed. The more you open them, the cold air gets out.
  • Only use generators outdoors and away from windows.
  • Do not use a gas stove to heat your home.
  • Unplug any appliances and electronics to avoid damage from electrical surges.
  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.
  • If it is safe to leave your home, go to an alternate location for heat or cooling.


  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

Call SERVPRO of Bay County today at (850) 785-1077 if you need assistance with storm damage to your residential home or commercial business.

Hurricane Season Begins June 1st and SERVPRO is Ready!

4/23/2019 (Permalink)

Our highly trained crews are prepared for the hurricane season.

SERVPRO of Bay County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Bay County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (850) 785-1077

Michael Brings Mold

4/12/2019 (Permalink)

SERVPRO of Bay County to the resuce! Mold located at a local financial institute in Bay County Florida

Bay County along with several surrounding counties still recovering from Hurricane Michael are now dealing with yet another hit, Mold! 

Leave water and organic matter alone together in the right environment and you get an unwelcomed guest.  Mold growth causes many challenges and needs to be taken care of as soon as possible to avoid further damage to your home.  If you suspect mold in your home, it is recommended to call for an air quality test that will let you know if you indeed have mold.  This inspection is required by most insurance companies before any mold remediation can take place.  This test along with a post-test will give you the assurance that the mold has been reduced to normal levels.

SERVPRO of Bay County comes in after the pre-test is done to contain, clean and tear out if necessary, using industries standards.  Once cleaning is done, and the post-test preformed you are then ready to build back if any tear out was required. 

Even though these last four months have been filled with challenges we face them together and a little mold won’t slow us down.

Aftermath of Michael

2/15/2019 (Permalink)

Looking around Bay County three months after the storm of a lifetime still looks like a war zone.  Although to those of us that live here, it is far less brutal than three months ago. However, it is still a reminder of just how lucky we are to have survived. 

As a franchise, we are still in high gear helping our neighbors overcome the challenges that come with a storm this size, but it has put our own needs on hold.  Before the storm SERVPRO of Bay County was in the process of moving to a new building that would house community educational programs as well as our growing staff.  Like many others, we found ourselves with a completely demolished building that had to be completely rebuilt.  We are still conducting business in tents, trailers and out of our cars.  You would think that this would wreak havoc on our morale but just the contrary,  the troops pulled together and are stronger than ever. 

We look today at an almost complete, shiny, new building ready for the eagerly awaiting people that are proud to call themselves SERVPRO Soldiers.  They are still fighting the good fight to get our community back to “Like it never even happened."

Is Your Bay County Home Storm-Ready?

3/21/2018 (Permalink)

As anyone who lives here knows, springtime in Bay County brings beautiful sunshine as well as strong rain and wind storms. With weather that can switch so quickly between the two, it’s important to make sure your home is storm-ready, prepared to handle and withstand unpredictable conditions.

It’s always a good idea to conduct a home and ground inspection before weather conditions take a turn for the worst. Things like leaky roofs or windows can be very problematic in the midst of heavy rainfall and strong winds, so checking them and making sure they are all fitted correctly is a critical step to take.

Checking for loose shutters and trimming back any trees or shrubbery that may be surrounding your home is another good way to get it storm-ready. Shutters, tree limbs, and other loose debris can get picked up by wind and thrown in any direction, including towards your house. Also inspect any drainage areas near or around your home, clearing them of any debris that may be creating blockage. This will help reduce chances of flooding your property during a storm.

Another thing to consider when preparing your home for a storm is what kind of system to have in place that will allow you to communicate with your loved ones and receive weather updates. In some cases, storms can become strong enough to put your cell phone’s service signal at risk, so it’s good to be prepared and have an alternative form of communication in place.

And as always, in the event of storm damage SERVPRO of Bay County is here to help. We’re available 24/7 and ready when you need us. Give us a call at (850) 785-1077.

Keeping Your Home Safe From Storm Damage

2/15/2018 (Permalink)

Storms are dangerous forces of nature that can be brutal, unpredictable, and strike without warning. Because they wreak such serious havoc, it’s important to take measures in keeping your home safe from potential storm damage.

So what can you do to be prepared? For starters, perform a full inspection of your home and its surrounding premises. You can do this personally or professionally. Check for leaks in your roof or windows, and make sure all exterior doors and windows are fitted correctly. Any cracks or gaps can lead to big problems during storms, so it’s important to fix up any you may find right away.

Next, check the condition of your shutters and rain gutters. Make sure they are sturdy and tight. If any are loose, get them fixed and tightened right away. Loose shutters and gutters can become dangerous in a storm because they are unstable and in some cases they can rip away from your house and blow around as debris. The same goes for any unstable large trees or loose tree limbs. Consider trimming back trees with any unhealthy looking branches that could be torn off in a storm.

If your home is older and has a drainage ditch in front of the property, inspect the area around it. Remove debris, dirt, and anything else that could obstruct that flow of water. This will prevent any blockage and clogging that could cause flooding.

Finally, have an emergency plan in place for your family to help ensure their safety in the event of a storm.

When a storm does hit, SERVPRO of Bay County has your back. We’ll take care of any emergency repairs or restorations your home may need. Give us a call at 850-785-1077

Advantages of Hurricane Shutters

1/31/2018 (Permalink)

Living in Florida where hurricane season occurs annually, it’s important to be prepared. When these dangerous storms hit, they can cause major damage to everything in their path. One safety precaution we recommend taking is installing Hurricane Shutters for your home because they offer many advantages in times of crisis:

Prevent Glass Breakage - When hurricane shutters are properly placed and installed over your glass doors and windows, they shield the glass from being broken by harmful wind, rain, and debris.

Reduce Risk of Injury - Broken windows welcome flying debris (including broken glass) into your home where your family may be seeking shelter. Without hurricane shutters, the combination of negative pressure, high velocity wind and violently circulating materials can enter into your home can cause serious injuries and even death to those caught in the crossfire.  

Easy Operation - After hurricane shutters are installed, they are designed to be simply maneuvered by one person. This makes them easy to operate, and one less thing to worry about when dangerous storms hit.

Resale Factor - Hurricane shutters on your home can actually help increase its value on the housing market. They’re a feature prospective buyers will appreciate and can take comfort in.

Peace of Mind - Ultimately, installing hurricane shutters will give you peace of mind when a hurricane is imminent. You can take comfort in knowing you’ve taken the proper steps to prepare for the storm, and that the shutters will help keep your home and family protected.

Cleaning Your Gutters After A Storm

1/26/2018 (Permalink)

While Bay County, Florida experiences its fair share of sunny days throughout the year, it also brings the occasional rainstorm. By dumping a high volume of water in a relatively short amount of time, it’s important to take precautionary measures to prevent any damage being done to your home from these storms.

One measure you can take is cleaning out your home’s gutters after a storm hits, and you can do it in three easy steps:

First, start by scooping out debris.Find a ladder and securely place it against your home so you are able to reach the gutters comfortably. Start at the end closest to the drain outlet and gradually working your way to the other end, removing loose debris as you go.

Second, use a hose to spray a steady stream of water through the gutters towards the drain outlet. This will help remove and stubborn dirt and debris that may still be holding on from when you were scooping.

Third, be sure to check your drain pipes for any blockage. In some instances, rainstorms can force material into the pipes, causing potentially severe damage. A good way to detect if your drain pipes are blocked is if you see a trickle of water rather than a flow coming from them. If this is the case, try using a hose at the top of the gutter and spray directly into the outlet to help clear any congestion.

Following these steps will help prevent your gutters from taking on damage from blockage and build up. If you experience any major damage, give SERVPRO of Bay County a call and our experts will be there to help you resolve and repair the issue. 850-785-1077

Protecting Your Home From Rain Damage

12/12/2017 (Permalink)

Sometimes when it rains, it pours.

While rain water in and of itself doesn’t pose a huge threat, rainstorms that are heavy and occur over several days can expose your home to long-term damage. Here are a few steps you can take to reduce water damage risks:

Have A Healthy Roof

The best protection for your home in stormy weather conditions is your roof – think of it as your first line of defense. Make sure your roof is in good condition by looking for things like loose shingles, surface divots, soft spots, and cracks. Roofs that exhibit any of these can cause leaks, leading to potentially serious internal damage on your walls on ceiling. If you don’t see any problems with your roof but are still wondering if it’s up to standards, it never hurts to call a professional to come out and give it an inspection.  

Inspect Your Gutters

Having well running gutters in place can be critical when experiencing heavy rainfall. Gutters help keep water off your home’s walls, so it’s important to keep them clean and clear of debris.

Direct Water Away from Your Home

This may seem like an obvious one, but that doesn’t make it any less important. Directing rainwater runoff away from the foundation of your home prevents the formation of puddles around it. As water seeps into the ground, it can crack your foundation, creating an opening for more water to get in and attract mold and mildew. Downspouts that direct water five to ten feet away from your house play a big role in preventing that kind of damage.  


Following these steps will help you keep your home safe and protected from water damage during the rainy season. As always, if you do experience any type of water or storm damage, give us a call and our response team will be there to fix it in no time.

Helping Our Neighbors in Louisiana.

8/29/2016 (Permalink)

Flooding in Louisiana.

Florida is accustomed to hurricanes wreaking havoc on our beautiful beaches and cities and so is our neighbor Louisiana.  But, when a recent rain event caused almost as much damage as Hurricane Katrina did in 2015 we were caught by surprise.  SERVPRO of Bay County dispatched several teams to assist our Louisiana counterparts  in the aftermath of this unusual rain event the likes not seen in over 40 years.  “We saw the need and we made the call to go assist, that’s just what we do” said Sean Grier, owner of SERVPRO of Bay County.  “Our employees were all on board from the start.  We currently have a crew helping on the residential level to get people back in their homes as fast as possible.  It’s times like these that make being a part of the SERVPRO family a source of honor and pride. Helping people in need makes coming to work every day meaningful” said Grier. 

Louisiana has a long cleanup ahead, but they are a strong state and with the support of many organizations and businesses I have no doubt they will be back as strong as ever!  SERVPRO was just happy to help in some small way.

For help with your disaster no matter the size, call SERVPRO of Bay County at 850-785-1077.

SERVPRO is a leader in Storm Disaster Response

5/27/2016 (Permalink)

Area wide disasters happen all the time across the United States. SERVPRO knows how important it is to our customers that we are available to respond immediately to meet their needs. That is why we create relationships with other franchises in multiple regions. A storm’s devastation may be too large for an individual franchise but not for our storm teams, disaster response teams or Extreme teams.  Often I am asked what does it mean when we say, “We’ve mobilized?” Our mobilization process starts way before the storm begins it is a lot of preparing right up until the first call to actually start trucks rolling. At SERVPRO of Bay County when it is apparent a named storm is headed our way, our team of professionals will begin contacting Commercial customers who have completed and Emergency Ready Profile (ERP) and confirming their desire for SERVPRO of Bay County to respond to their property after the storm passes. We then begin to reach out to our storm, disaster and extreme teams asking for help. We always plan to have enough help to service our commercial properties as well as the residential calls as well.  Those teams will dispatch big rig trucks loaded with equipment and supplies to the affected areas, to include highly trained professionals.

The first 72 hours after the storm hits is the high-pressure part of hurricane damage restoration. Assessment is being done, equipment is being mobilized, scopes are being written, equipment is being setup, and everyone wants their structure mitigated and returned to working order immediately. This is when the experience and professionalism of our organization is unrivaled. We are able to simultaneously asses, communicate, and mitigate on the largest of scales while also gaining approvals from the parties we are servicing.

It is always our priority to “Roll in when the storm rolls out” and make each property look “Like it never even happened” ©

If you have not prepared for a hurricane or other disaster and you would like SERVPRO of Bay County to help create a plan specific for you, please call today 850-785-1077

Emergency Readiness

5/17/2016 (Permalink)

Emergency Preparedness is usually discussed a few times a year, particularly at the beginning of storm season and then left to collect dust on the corner of a desk. Everyone knows it’s an important subject however it’s one of those items that keeps getting pushed to the proverbial tomorrow. Most people have a “plan” to get out however very few people have a true plan to get back in.

 No one plans on a disaster, but you can plan to be “Ready for whatever happens” and SERVPRO of Bay County wants to help you. SERVPRO has a tool designed to not only help you before the storm but also prepare you to get back to business after the storm. The Emergency Ready Profile is a no cost assessment of your property containing pertinent information about utilities, account #’s, priority contacts including your insurance. The profile is compiled on an App compatible with your smart device, therefore this information is always at your fingertips.

If you’re tired of looking at the unfinished plan on the corner of your desk and want to quickly and effectively make a plan to reduce business interruption as well as protect your property and investments

CALL SERVPRO of Bay County today 850-785-1077 or email

“Like it never even happened."