Recent Water Damage Posts

SERVPRO of Bay County's Water Damage Restoration Process

6/22/2020 (Permalink)

Employees Extracting Water from a Home Water Damage in Your Panama City Home or Business? Call SERVPRO of Bay County at 850-785-1077!

At SERVPRO of Bay County, providing mitigation and restoration services after a water damage has occurred at your home or business is our top priority.  We know that water damage to your home or business can be a very stressful occurrence, and if not handled properly, can result in extensive damage, content loss, or business interruption.  We offer 24 hour a day, 365 day a year emergency response for water damages, allowing us to respond quickly, assess the damages, and formulate a plan to restore your property.  Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for mitigating water damage emergencies:

Step 1: Emergency Contact

Call SERVPRO of Bay County as soon as possible to begin the restoration process.  Even minor delays can significantly increase the damage to your home or business.

Step 2: Inspection and Damage Assessment

Upon arrival, our highly trained technicians will begin the process of inspecting the damages occurred and formulate a plan to help restore your property.

Step 3: Water Removal/Water Extraction

After the initial inspection has been completed, SERVPRO of Bay County will begin removing any standing or excess water from the property and begin to determine what materials may need removal.

Step 4: Drying and Dehumidification

After the excess water has been removed from the property, using industry leading technology and equipment, SERVPRO of Bay County will then begin the process of drying the salvageable materials and monitoring the results of the drying efforts. 

Step 5: Cleaning and Repair

Along with extraction, drying and dehumidification services, SERVPRO of Bay County also offers cleaning services for both the structure of your property, as well as any contents that may have been involved in the damage. 

Step 6: Restoration

Once all components of the loss have been addressed, you may need restoration services for drywall, baseboard, or other structural components.  As a licensed General Contractor, SERVPRO of Bay County offers a wide variety of reconstruction and building services.

When emergency water damage strikes, give us a call, 24 hours a day, at 850-785-1077.  Serving Panama City, Panama City Beach, and surrounding areas, SERVPRO of Bay County is “Faster to Any Size Disaster!”

Water Damage Restoration for Your Bay County Restaurant

6/1/2020 (Permalink)

Broken Spewing Water Pipe SERVPRO of Bay County provides emergency 24-hour water damage restoration service in Panama City, Callaway and Mexico Beach!

Owning a restaurant can be a very rewarding experience, but also filled with many obstacles. With multiple sinks, toilets, and a dish washing machine, as well as natural weather occurrences, the potential for water damage within your business is high.  Water or flood damage in your restaurant can cripple your business and make it unsafe for you to continue standard operations until specific safeguards are in place. Contamination threats, such as bacteria or mold, that can arise from standing water, could close your doors immediately.  To protect your restaurant and keep business flowing after a water damage, call the professionals at SERVPRO of Bay County.   We have water restoration experts capable of addressing standing water and implementing drying solutions, as well as cleaning technicians and biohazard specialists if needed to ensure the safety of your restaurant.

Timely response to a water damage is essential in minimizing the disruption of business.  SERVPRO of Bay County offers 24-hour emergency water damage response, allowing us to address saturation and exposed materials quickly, and identify which areas are most prone to mold and microbial threats. We have a full line of potent antimicrobial products that can help to eliminate mold spores present on surfaces and protect them from potential colonization.

Removing any standing water in a timely fashion is necessary to not only protect the building your business operates in, but also your investment in the furniture, fixtures, and equipment in the restaurant.  From wooden legs of chairs and tables, to bases of booths, and carpets & upholstery, prolonged exposure to excessive moisture can warp and distort these structures to the point of requiring replacement.  SERVPRO of Bay County has industry leading drying and  extraction equipment and to give your restaurant the immediate attention it needs.

Call SERVPRO of Bay County today at (850) 785-1077 for your Clean Up and Restoration needs, We’re Here to Help!

Water Damage Do's and Do Not's

4/27/2020 (Permalink)

Water Damaged Floor SERVPRO of Bay County is Here to Help 24/7/365 with your water damage needs!

Structural water damage can be caused by a variety of sources, including a leaky roof during a storm, a cracked pipe in the wall, a water heater failure, or clogged HVAC lines.  No matter the source, SERVPRO of Bay County can provide quick, emergency response to begin the remediation process.  Until our professional team arrives, here are a few suggested “Do’s” and “Do Not’s” pertaining to water damage in your home or business, to both keep you safe and better salvage any damaged belongings:

DO:

  • Remove excess water with mops or towels
  • Wipe water from wooden furniture
  • Hang rugs to dry
  • Move artwork and valuables to a dry, safe location

DO NOT:

  • Plug in or use any electrical devices in rooms with standing water
  • Enter any rooms that have sagging ceilings
  • Attempt to lift any large waterlogged materials, as they may be too heavy to handle
  • Leave any colored items (such as magazines or dyed linens) on wet floors

When water damage strikes in Panama City, Panama City Beach, or surrounding areas, SERVPRO of Bay County is Here to Help.  Give us a call at 850-785-1077, 24 hours a day, 7 days a week.

Odor Removal after Water Damage

11/26/2019 (Permalink)

Couch floating in room filled with water after a flood. SERVPRO of Bay County provides 24-Hour emergency water damage restoration service in Panama City, Biltmore Beach, Port St. Joe, and surrounding areas.

Water damage of any kind is a severe problem that you want to resolve as fast as possible. Additionally, less favorable aspects of the damage can linger on after you finish the primary restoration process. Bad odor is one of those problems, which can result from a wide range of issues, including sewage waste dissolved in the floodwater, the scent from cleaning agents, and mold.

Why does water smell after time passes?

Removing all traces of smell left over after water damage to your commercial or residential property requires a clear understanding of why the smell occurred in the first place. Even clean water can smell when left stagnant over extended periods of time. Specific odors, such as the smell of rotten eggs, can indicate the presence of raw sewage, or the presence of hydrogen sulfide which is emitted when bacteria breaks down the natural sulfates in water. Some finishes or detergents can also leave scents behind that dissipate over time. Knowing the source of the smell helps determine which steps to take.

Removal of soiling and material deterioration 

The first step to eliminating odors after an event that causes water damage is to clean and remove all soils and deteriorated materials from the property. Various procedures are necessary for cleanup processes, including the use of cleaning agents to break down soils chemically, or agitation to manually remove stubborn soils and stains. Our SERVPRO of Bay County technicians can also remove carpets, pads, insulation, and other porous materials when necessary to eliminate odors.

Deodorization 

Once the clean-up process is complete, there is a need to perform a comprehensive deodorization exercise. Various steps can help with deodorization, including direct injection, if the odor is concentrated within a small section, spraying, or fogging. SERVPRO of Bay County professionals use ULV foggers, which atomize the deodorizing agent so that it can penetrate deep into materials. The deodorizer used may be a combination of both a masking agent for immediate concealment of the odor and a neutralizer that pairs with the odor particles destroying them.

Restoring a flooded property to look and smell fresh takes effort and efficiency. Call SERVPRO of Bay County today at (850) 785-1077: We're Faster to Any Size Disaster.

Hidden Water Damage

9/12/2019 (Permalink)

Moldy ceiling from water damage SERVPRO of Bay County makes it “Like it never even happened.”- serving areas such as Callaway, Laguna Beach, and Bayou George.

It’s the water you don’t see…

Even the smallest  water damaged areas have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly restoration in the future  is to handle every water problem as a real threat to your residential home or commercial property. SERVPRO® of Bay County has the professional equipment, highly-trained staff and proven experience to detect and dry hidden water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Bay County will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO® of Bay County to detect and find hidden moisture:

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing us to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Bay County can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and deodorized.
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

The bottom line? SERVPRO® of Bay County has the training and equipment to make it “Like it never even happened.” Call SERVPRO of Bay County today at (850) 785-1077!

Condensation from your HVAC Can Cause Water Damage

8/13/2019 (Permalink)

During the warmer months, you are most likely to be running your HVAC more than ever to keep it cool in your home or business. Because of this, your HVAC creates plenty of condensation. That water needs somewhere to go and it’s easy for those lines to become clogged very quickly. This can cause your emergency line to either break or your drop pan to overfill. So what are you supposed to do if this happens and causes water damage?

  • First, call your HVAC company to service your unit. This is probably the easiest and most efficient method, however you will have to pay for the service.
  • Make sure you check your primary condensation line is slowly dripping water when your HVAC is on. This is usually located near the ground outside the home located in an  area of high foot traffic.
  • If your primary line is not dripping check the secondary line, usually located somewhere like above a window or door.
  • If the primary, or both lines are not dripping while the unit is on, that means there is blockage. Find a way to flush out or remove the potential blockage. The cleanout will usually be located close to the HVAC main unit. Make sure you thoroughly research how to properly clear your lines before attempting to!
  • Check your HVAC unit drip pan, make sure it has no holes or rust around it. If it is damaged you may need to replace it.

If you have experienced issues with water damage due to your HVAC leaking, call SERVPRO of Bay County today at (850) 785-1077!

Conditions in Bay County Might Be Right For Mold

7/1/2019 (Permalink)

SERVPRO of Bay County knows what to do if mold grows in your home.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Bay County to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, Call Us Today (850) 785-1077!

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Bay County for mold remediation services.

SERVPRO of Bay County is the Fastest to Help with Water Damaged Property

6/7/2019 (Permalink)

SERVPRO of Bay County provides 24 hour fire and water damage restoration service for Panama City, Panama City Beach, and the surrounding area.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Bay County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Bay County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Bay County

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Bay County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – SERVPRO of BAY COUNTY

Bay County 24 Hour Emergency Water Damage Service

5/1/2019 (Permalink)

SERVPRO of Bay County provides 24 hour fire and water damage restoration service in Panama City and surrounding areas

SERVPRO of Bay County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - (850) 785-1077 - We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Bay County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Bay County

SERVPRO of Bay County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Water Damage? Call Us Today (850) 785-1077

Bay County Residents: Follow these Mold Safety Tips if You Suspect Mold

2/13/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.  

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Bay County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services:

SERVPRO of Bay County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (850) 785-1077

Away on Vacay: Preventing Water Damage

2/5/2018 (Permalink)

Lots of things can go wrong in your home while you’re on vacation, most commonly leaks and water damage. Read our steps below to learn how to help prevent and reduce the risk of water damage when you’re away:

Check for Leaks

Before you leave on vacation, be sure to check around your house for any leaks. Pipes under sinks, your water heater, anything resembling rust, cracks, or other damage. It’s important to check the seals around your windows and the exterior of your home as well. If you find any leakage, be sure to fix it right away so everything can be repaired and in good condition before you leave.

Inspect Appliances

Important appliances such as your dishwasher, washer/dryer, and refrigerator are all connected to your home by hoses. If these hoses are damaged in any way, they can cause major water damage to your home. Inspect your appliances and, if needed, replace their hoses prior to leaving on vacation.

Clean Your Gutters

Cleaning leaves and other debris out from your gutters before taking a vacation is an easy way to prevent potential blockage and build up. To learn more about the advantages of clean gutters, click here.

Turn Off the Water

Whenever you leave your home for an extended period of time, it’s important to turn off the water main and make sure the pipes are completely drained. This will stop any water from continually leaking in your home while you’re away. Simply run the water and flush your toilet after you turn off the water.

Have Someone Check on Your Home

Coordinate to have someone come over and check on your home while you’re away. Having a friend, neighbor, or family member keep an eye on your property can help keep it in good shape, and they can notify you immediately if something goes wrong.

With these tips, you can truly enjoy your vacation with the peace of mind that your home is safe from any potential water damage that could occur in your absence. If your home does suffer from water damage, call our team at SERVPRO of Bay County. We can help remove, repair, and restore any damage to your home.

Tips For Keeping Your Water Bill Low

1/11/2018 (Permalink)

We’ve talked a lot about how to prevent and reduce the risk of water damage in your home, but what about reducing the cost of water in your home?

Here are a few tips from our team of experts here at SERVPRO of Bay County that will help you keep your water bill lower while helping your home and the environment in the process:

1. First and foremost, it’s important to identify and then fix any water leaks you may have. Not only can leaks potentially drain thousands of gallons worth of water, they can lead to major water damage problems for your home. Check faucets, drains, and plumbing around the house to look and listen for any signs that could indicate a leak. If you find one, get it fixed right away!

2. Use your dishwasher! That’s right – running a full load of dishes in the dishwasher is actually a much more efficient use of water than washing dishes individually by hand. The key here though is running a full load, that’s how you’ll get the most out of your water usage.

3. Take shorter showers, or switch to a low-flow shower head. Reducing your shower time by even a couple of minutes makes big cuts in the amount of water you use from month to month. As an alternative, low-flow shower heads use 2.5 gallons per minute, which according to the US Department of Energy could end up reducing you water bill by 25-60 %, saving you a significant amount of money in utility bills.

4. Insulate your water pipes. One trip to the hardware store for some foam insulation cut in the shape of a pipe and your half-way there! Taping insulation to your water pipes will help them heat up water faster, which in turn means less time running water from your sink or shower waiting for it to warm up.

5. Limit your use of the garbage disposal in your kitchen sink. Instead, scrape whatever excess food that’s on your dishes into the trash, then place them in the dishwasher – remember? We want a full load! Disposals use a lot of water to flush things down the drain, so reducing its use will reduce the amount of water you’re using in your kitchen.

With these tips to get you started, you should start seeing a drop in your water utility bill in no time. By being mindful of your water usage and aware of the condition your pipes, faucets, and appliances are in, you can help prevent any costly water leaks or damaging water spills.

SERVPRO TO THE RESCUE!

8/11/2016 (Permalink)

Water, is a source of life and refreshment, but can also be devastating!  We all need water to survive and in fact our bodies are made of mostly water, but when water is present in the wrong circumstances it can mean loss of life or property.  SERVPRO of Bay County deals with the later on a daily basis.

During a recent excessive rain event in our area our team was called into action.  Now, our normal M.O. is to kick into action, but this rain event put us into high gear!  Everyone on the SERVPRO team was on high alert and ready to help our community with this soaking.  I might add that at the start of this weather alert we were also called out to a very large sewage loss,  which only added to the stress of the situation.

Calls were pouring in and the team was at capacity, and that is when something wonderful happened!  The team, with the direction of our fearless leader, dug deep and made it happen.  Everyone was filled with the true spirit of teamwork!!  Office staff were now field staff, field staff were happily working over-time and what we like to call the “Green Dream Team” was taking it all in stride. We even received a little help from one of our fellow SERVPRO families in Macon GA.  We were taking care of our customers and in the end, that’s what is important to our team!

Today, it's still wet outside, but rest assured that our team is out there helping our community get dry and keeping water in the best place possible, their glass!

Supply lines can cause major disasters

1/18/2016 (Permalink)

Supply lines can cause disasters for not only you but also your neighbors.  SERVPRO of Bay County recently cleaned up a water damage caused from a leaking supply line. The home is a multi unit vacation condominium. Often such properties are left vacant for long periods of time such as in this case. Property management suspects the water leak went undetected for one week. In that amount of time 5 units total were damaged.

We are often asked what causes supply lines to leak. Multiple causes have been suspect. A hairline crack in the plastic tubing, fittings are tightened to tight just to name a few.

An easy method of prevention is to simply turn off the supply when leaving for long periods of time.

SERVPRO of Bay County stands ready 24/7 to respond to your disaster whether it be caused by water, fire, mold or vandalism. Call us today 850-785-1077