Our team was recently honored by the Better Business Bureau of Northwest Florida with the 2021 Torch Award for Ethics.  This award publicly recognizes charities and businesses that maintain a solid commitment to conducting business practices in an ethical manner.  We are so honored to be selected for this distinction!

SERVPRO of Bay County is known for emergency response to remediate water, fire, or storm damages, but our services go much farther beyond that initial stage.  Throughout the course of a damage, our team works to keep the customer informed of status, maintain the property, and as a very important final step, performs a thorough cleaning of the property post demolition.  Our goal is to treat your property as we would our own while servicing your home or business.

SERVPRO of Bay County provides documentation of all services performed, equipment used, and labor hours worked to our customer for every job we perform.  Included in this documentation is a file of photos, such as the one above, showing the final clean up at the job site.

As COVID-19 continues to change what it means to be clean, SERVPRO of Bay County is proud to offer Certified: SERVPRO Cleaned Services in our community!  The Clifford Chester Sims State Veteran's Nursing Home is one of our most recent participants, taking aggressive cleaning and sanitizing steps to help keep residents and visitors safe.

Our Warehouse Manager Tyler Hall treated us to his BBQ talent as he volunteered to do all the grilling for our recent Employee Appreciation Party. Not only were our belly's full of gratitude but so are our hearts. SERVPRO of Bay County is grateful for Tyler in many ways, he is a military veteran that continues to serve those around him! Your SERVPRO of Bay County teams Thanks you Tyler!

Thank you and other words of affirmation were displayed during SERVPRO of Bay County's Employee Appreciation Party. One of the many reasons we have great employee retention is the love, care and gratitude we receive from owners Sean and Kellie Grier. SERVPRO of Bay County is a great team because of great leadership!

SERVPRO of Bay County handles each job with the care and attention needed to protect everything not already affected. This home had a flood on the 2nd floor and the SERVPRO of Bay County team determined the ceilings would have to be removed from this kitchen. After accessing the entire situation our team knew it was best to protect the granite counter tops. Sometimes removing is an option this time it simply was not. This homeowner was thrilled to see SERVPRO take every precaution to protect their custom countertops.

This photo depicts the spirit of SERVPRO of Bay County. Our team was a host for the FUN in the SUN MUD RUN, a 5k muddy obstacle course. All the proceeds from this event went to four local charities. SERVPRO of Bay County team members worked hard and tirelessly to make this event a success.

SERVPRO of Bay County was recently named in the Top 100 in the country.  We strive everyday to exceed our customer's expectations and it shows in our referrals and our employee retention.  Way to Go Team SERVPRO of Bay County!

Our very own Crystal Arnold was named Big of the Year from the Big Brother-Big Sister program in Bay County.  We are proud to have our employees involved in making our community a better place.  This is one of the reasons that our customers enjoy working with us.  Our employees love their community and it shows. Way to Go Crystal!