What our Customers say...
Storm Damage Testimonials
During Hurricane Michael and even before, SERVPRO of Bay County has gone above and beyond in the time of need. Every time they have lived up to their motto, "Like it never even happened."
We had substantial damage from Hurricane Michael. We waited until frustration set in and then called a trusted acquaintance that works for SERVPRO of Bay County. She sent a project manager out after explaining in detail what our next steps may be. She promised her team would do their best to help get us the best possible outcome. I highly recommend SERVPRO of Bay County.
Talena and the SERVPRO of Bay County team are amazing! They have a depth of experience and are ready to get to work. They were here to help before and after Hurricane Michael.
SERVPRO of Bay County is awesome to work with and goes the extra mile to get your property up and running. After Hurricane Michael SERVPRO was there to intervene in our restoration. Always quick to answer questions and fast on calling us back with solutions. Gulf Palms of Panama City Beach wants to thank SERVPRO of Bay County for being there for us. Thumbs Up Guys.
Talena from SERVPRO was one of the first people we saw after the hurricane. They had a crew on site almost immediately. We were able to save so many more documents than if we had to wait. The crew was amazing, friendly and extremely helpful. We were sad to see them go. They did a great job and I would highly recommend them for home or business.
I want to thank Tucker and Kevin for the demolition/mold mediation they performed. A very professional and clean job!!! Again thanks and we're ready for the next step in rebuilding our home after Hurricane Michael.
This is a review from the damage from Hurricane Michael. Tucker, Kevin, Anthony, and their team went above and beyond my expectations. The work was extensive, approximately 8 days, and every room in our home was damaged in some way. They communicated thoroughly throughout the entire process. As of now, we have only used SERVPRO to tear out our damaged home. However, we plan to continue to use them as we move forward to rebuild our home because of their professionalism and caring nature they provided during this disaster. They not only cared for our home but our well being.
I asked them to come and take a moisture reading of my walls after the hurricane. An out of state SERVPRO employee came and it did not go well. So after leaving a bad review, Sean at the local SERVPRO sent Trevor quickly and made it right, extremely nice and relieved my mind about the damage I had. Highly recommend!
I called Talena several days after Hurricane Michael about doing water/mold mitigation at a rental townhouse. While they were super-busy with the volume of calls, a representative got with me a couple of days later to make arrangements. The crew assigned to me was from Oklahoma and they did a great job. They were friendly, efficient, and worked directly with my insurance company to get the unit cleaned up. Thanks Talena, for your help and making sure it all worked out!
I am very impressed, stunned with the speed with which the company responded. Within 30 minutes of my original call!
Amazing attention to detail, from both the manager and the technician. one of the best experiences considering the situation.